Canadian groups oppose ISP traffic throttling ISPs ask the CRTC to stop Bell doing it

 

Bad Report urges Ottawa to keep ISP traffic throttling in place..
 
Ottawa shouldn’t give in to demands that Internet providers treat all traffic the same, says a Canadian telecommunications consultancy,  Montreal-based SeaBoard Group in a report released Thursday, another salvo in the war on net neutrality.   The report comes out as the industry awaits the release of a ruling by the Canadian Radio-Television and Telecommunications Commission (CRTC) on a complaint from a group of Internet service providers against Bell Canada’s traffic-shaping efforts. A decision had been expected at the end of September. The CRTC regulates cable and telephones, and therefore could have a say over the Internet. However, it decided in 1999 to be hands-off on new media. In March, Bell began throttling Internet traffic to subscribers and ISP resellers of its DSL service during peak hours, claiming a minority of customers are consuming large amounts of bandwidth to the detriment of the rest. The Canadian Association of Internet Providers quickly demanded the CRTC order Bell to stop slowing traffic, saying the move damages subscribers wanting fast speeds. But Bell argued managing bandwidth makes service equal for all. Meanwhile, the commission is in the middle of what it calls a New Media Project Initiative and re-examining its decision to keep its hands off new media. That review may touch on net neutrality. In the U.S., Comcast throttled BitTorrent traffic until earlier this year, when the Federal Communications Commission ordered it to stop unless it could prove the effort is necessary. Comcast then came up with a new strategy: Impose a download cap of 250Gb a month to each subscriber. SeaBoard says the first public case relating to the Net neutrality debate in France came in 2007 when the French ISP Neuf Cegetel was accused by the videosharing site Dailymotion of throttling access. Neuf Cegetel refuted the claims citing technical difficulties and the subject was eventually dropped.
 
Related Content:
Canadian groups debate ISP traffic throttling
ISPs ask the CRTC to stop Bell from defying law
Net neutrality: Google vs. Seaboard
 
I think that Google would have a better understanding of the sources of innovation on the Internet than a consultancy firm like Seaboard who, as far as I know, don’t actually do anything other than comment on other folks’ innovation. Also, as always, who paid for their report? Written by: DT, 
Report urges Ottawa to keep ISP traffic throttling in place  The bums make all the same kinds of arguments that were used to seal FTA abd NAFTA.
Written by: Rodney,
 
The SeaBoard Group is unqualified to make recommendations on..  The SeaBoard Group is by no means qualified to comment on this issue. They are a consulting firm whose clients are technology corporations including communication carriers, so they have a financial stake in this and it’s no surprise then that their report sides with the corporate position. Also, the “group” consists of three analysts: 2 economists and 1 marketing/commerce person. So who among them has an understanding of technical aspects of controlling net congestion? Answer: none of them. The report is really just an opinion piece on how market forces always know what’s best (which is what economists always say). It does not investigate Bell’s claim that traffic shaping using deep packet inspection and throttling is the only means to manage congestion (a claim which is entirely false as the Comcast example proves). It does not investigate how deep packet inspection impacts consumer privacy. And it only says that ISPs should be careful not to give themselves an advantage by throttling competitor traffic (which obviously they will as the Telstra example proves). ISPs do have to manage their networks to prevent congestion, but their is absolutely no need for them to employ traffic shaping to do so (upper limits on bandwidth and monthly caps are fair and already in use). They just want to use traffic shaping because it gives them a lot power and they use the excuse of network congestion to justify it. But no one should fall for it, the FCC didn’t. And the SeaBoard group has no credibility on this issue.
Written by: Stephen,
 
Simply illegal  There is already (illegal) Cap on so call unlimited internet. and now they want to illegally degrade a service i alreayd paid? ISPs who throttle need to be fined a couple of millions to set a exemple and prevented from ANY KIND of throttling as it is clearly illegal for them to do so. I paid for 10 Mbiit i want my 10 mbits.. if the ISP oversold it is not mhy problems…. How much do you think the MPAA/RIAA paid the Canadian ISPs to illegally throttling P2P traffic?
Written by: Mectron, from Penticton
 
Report urges Ottawa to keep ISP traffic throttling in place  Mr. Goodey has a good point. Since we are receiving less, we should be charged less. But, we are consumers which equals the bottom of the barrel for these pitiful (mono/duo) polices… This is a typical “Con” job – pun intended. I think the best thing that could come out of this is the fabulous chance to reconnect with nature – I always wanted to take up biking. Plus, I’ll save money, not having to spend any more money on computer / internet gear…
Written by: Dan, from Gatineau, QC
 
Report urges Ottawa to keep ISP traffic throttling in place  If you bought a ton of coal from me and I delivered 700 pounds but demanded full payment how would you feel? Cheated? Well now you know how I feel. Bell, Rogers, Shaw have a monopoly. They want to charge full price but not have to deliver.
Written by: Publis, 
Report urges Ottawa to keep ISP traffic throttling in place
“Comcast then came up with a new strategy: Impose a download cap of 250 Gb a month to each subscriber. Some observers think most Canadian providers will soon move to such caps, commonly seen on wireless handsets.” Caps already exist and I could only wish they were so high. Rogers has a cap of 60 GB a month for high speed express internet. CRTC wants to run the Internet like they do television and Radio. Which means Canadians will continue to get screwed out of good content in an effort to protect something that is not very good anyways… Canadian media content.
Written by: Chu, 
why should we pay for internet service we are not receiving?..  put a meter on that throttle then—–the more we are deprived of receiving full service——the less we should have to pay for it i do not like paying for something i am not getting——its called fraud.
Written by: yahn goodey, 
Selected throttling is illegal censorship  Customers are already throttled based on their package. If a customer is paying for a 10Mbit connection, why should their speed be restricted to 5Mbit for certain types of traffic? If they are paying for 10Mbit, they should get 10Mbit. Regardless of how the ISPs are trying to spin this, it all boils down to the fact that they want to be able to make corporate sanctioned traffic be fast, and everything else be slow. This means that big corporations websites will be fast (i.e. Disney, CNN, Google) and small business websites will be slow.”

Bell’s own retailers sue company for breaking contracts
CBC.ca – 2 hours ago
By Peter Nowak CBC News Bell Canada’s independent retailers say the company is giving better sales incentives to non-exclusive dealers such as Best Buy and Future Shop.
Retailers sue Bell Toronto Star
Bell Canada sued by independent dealers over reduced commissions The Canadian Press
Reuters Canada – Bloomberg – The Gazette (Montreal) – Canada NewsWire (press release)
all 22 news articles »  TSE:BCE – TSE:RCI.B – TSE:T  Langue : Français »  

 http://thenonconformer.wordpress.com/2009/07/07/crtc-farcical-hearings-on-internet-speed-control/

 

Bell Canada sued by independent dealers over reduced commissions

MONTREAL — Bell Canada’s (TSX:BCE) independent retail outlets are suing Canada’s largest telecommunications company for $200 million in an interfamily squabble over reduced commissions.

The Independent Communications Dealer Association of Canada, claiming to represent four-fifths of Bell’s independently operated stores, said Tuesday it has begun litigation in Ontario and Quebec, alleging Bell has broken its contract in several ways.

The association, saying it represents 172 store locations under the Bell, Bell World, Bell Mobility, Espace Bell and Bell Mobilite banners, cites “a downward spiral in our relationship that has escalated under Bell’s current management over the last three years.”

Association president Doris Ronca, who owns two Bell World stores in Montreal, said the group has been trying to negotiate with Bell in good faith to resolve the various problems it faces.

“Unfortunately we’ve reached a dead end and have no other choice but to go to the courts,” she said in an interview.

The dealers have knocked heads with Bell before, and purused a $135 million lawsuit in 2006 against the phone giant over a failed move by the dealers to turn their network into an income trust.

They had hoped to combine their stores in one business and float it on the stock market, but the phone company vetoed the plan.

During much of 2005, income trusts were a hot Bay Street strategy that generated tax advantages for companies that turned themselves into trusts. In late 2006, the Conservative government imposed a tax on new trusts beginning in 2011 that curbed the sector.

At the time, Bell said it would vigorously defend itself in the lawsuit.

Ronca accused Bell of years of mismanagement that has resulted in losing customer and investor brand loyalty and falling from first to third place in the wireless marketplace.

Bell is now punishing its own exclusive dealer channel by not honouring agreements and systematically destroying the competitiveness, reputations and the value of businesses that have been built over 20 years, said Ronca.

“This didn’t just start yesterday. It’s been a problem for several years now.”

The litigation claims Bell has ignored a commitment in March to leave dealers’ fees and commissions untouched until mid-2009.

It alleges that Bell has eliminated until December the payment of commissions for customers that replace handsets and renew contracts. These commissions account for up to 70 per cent of an outlet’s revenues.

It also says commissions for new product sales have been cut by between 10 per cent and 20 per cent.

The impact will be the layoff of more than 300 employees at stores in Quebec and Ontario as they lose $17.5 million in commissions until December, Ronca said.

The association says Bell is providing more lucrative incentives to non-exclusive retailers such as Wireless Wave, Best Buy and Future Shop.

And it says Bell’s direct marketing is undercutting the dealer chain.

The lawsuits claim over $200 million in damages, demand that Bell honour its current agreements, and seek the right to sell products from competitors like Telus, Rogers and new entrants in the mobile-phone business.

Bell Canada couldn’t be immediately reached for comment, but is expected to respond to the lawsuit later Tuesday.

The company’s parent BCE Inc. (TSX:BCE) is in the final stages of completing its $52 billion takeover by an investment group led by the Ontario Teachers Pension Plan Board and its U.S. partners.

http://canadianpress.google.com/article/ALeqM5iMe48mJFvpeptjUvDW1a0U0zqh1g

Bell Canada Inc.’s independent retailers are suing the company for years of “abusive, arbitrary” business practices that include changing their contracted commissions. The Independent Communications Dealer Association of Canada, which represents 172, or 80 per cent, of Bell’s independent stores, announced on Tuesday it had filed suit against the company for three years of “not honouring agreements and systematically destroying our competitiveness, reputations and the value of our businesses that we have built, some of us for over 20 years,” the group said in a statement. The retailers seek more than $200 million in damages against the company as well as a reversal of all competitive measures listed in its suit, and a commitment to honour its current contract. “Once we sign a contract, we expect that contract to be honoured, but instead, year over year, they make changes to it without our agreement,” said CDAC vice-president Rick Umbrio. “All we’re asking is for Bell to honour their commitments and agreements. We want to be able to negotiate with Bell, put something in writing and they honour it, not change it on the fly.” The final straw in the “downward spiral” of their relationship, Umbrio said, came recently when Bell decided to cut commissions dealers earn on upgrading customers to new phones. The retailers had signed a contract with Bell in March that would leave their commissions untouched until June, 2009.  http://www.cbc.ca/consumer/story/2008/10/21/tech-bell.html

 and I already have even been saying how bad  Bell is now in regard to keeping contractual agreements even for a whole year now too on the net too.

 http://thenonconformer.wordpress.com/tag/bell/

And I used to think that Politicians were big liars..

 

And I used to think that Politicians were big liars.. till I had encountered BCE, Bell Sympatico .. by the way Cops, RCMP, Lawyers, realtors, Pastors, judges and their regulating societies too are some of the most immoral, biggest liars  now that I have encountered in my lifetime! 

Did you ever hear of someone advertising a car that could go up  to 500 kmph, and they would give you also unlimited gas to do it, but they still next did not tell you honestly, before you bought the car, or rented it now, that certain serious restrictive conditions would apply, these speeds on the average would be 25kmph and the high speeds they could not be met even 25 percent of the time-  because the racing track could not handle the speeds over half  of the time,  the allotted road, track already was overly congested, and the service mechanics seem to be busy always fixing the car so you could not use it effectively.. 
 
Now well that is exactly the kind of poor , unacceptable services I now have gotten when I got the very poor, inadequate Bell Sympatico high speed internet services.. for 75 percent of the time, during 5 months of the year Bell did not keep it’s promises to me, did not provide me with a steady, high speed, internet service.. as far as their unlimited downloads, they capped the download by as much as 90 percent almost all of the weekends, evenings without telling me now too.. and when I complain about it to them they replied as far as they Bell were concerned I had gotten adequate service from them.. what Bull , crap response was that?
 
Bell was one of the worst firms I dealt with in my lifetime.. Buyer beware of them always, they are never likely to change..
 
 
do see also and  Do pass on this page also to others..
 
 
 

The Justifiable Consumer uproar in Canada

 

 I have sent many letters to the useless Minister of Industry, Consumer affairs,  Jim Prentice MP   CorrespondenceMinister@ic.gc.ca  and when I next phoned them in Ottawa and I HAD RECENTLY asked about a decent reply to my many letters, they said they do not know where they are,  and for me to mail them again TO THEM.. RATHER ask them to read them on the net too then for they are there as well!! Let them RE read this too..

 

Stephen Harper is a hit when viewed from afar Calgary Herald,  Canada –  From a close-up perspective, the Conservative government has put in a fairly credible, largely scandal-free performance since the election in 2006 ????????????????????? Not true!
 
The MP Stephen Harper, he is nice from far but far from nice, as we all know also that he lies, lied, had broken most of his re-election promises, which the Conservative Ostriches in Alberta would now have us falsely try to deny, and even have us wrongfully  to become liars like them now too…  even denying Harper’s and the Conservative promises of full openness, transparency ,  accountability and not to hire any conservative friends, etc,… to be different than the other parties now too.. not be merely another  bullies, bashers, liars, slanderers, living high on the hog, alcoholics, etc,..
 
the typical bad lawyer, Minister of industry, consumer affairs, Jim Prentice MP, also hires his Conservative friend, shame on you.. Tories appoint Reform founder Manning to science advisory panel  AND as for Preston Manning ALL HE SEEMS TO LOVE TO TALK ABOUT MONEY THE ROOT OF ALL EVIL.. NOW HE MANNING WILL GET MORE MONEY TO DO THAT TOO. ABSURD! If he is now a real Christian then I am a monkey’s uncle too. HOW IS THAT FOR A SCIENTIFIC INPUT?
 
So the Industry minister even calls on Bell, Telus to explain new text charges- 
 
 

 

This is not even a new issue but an old one. I firstly could not help but notice that a very significant AMOUNT OF YOUNG PEOPLE USE THE iPHONES AND COMPUTERS STILL, and that as a direct result we now have whole generation of users who clearly do strongly hate the federal government as well as the big corporations for allowing them to be abused again and again. A really Smart move??  for the Conservatives and big Corporations   getting young customers too mad at them now even for life. Certainly not a good, or a great marketing practice for  the Conservatives, the Corporations, even for Industry Minister Jim Prentice MP. The whole fiasco, poor past responses, inactions   now still being poorly thought out ironically  applies now even to to the Conservatives and the Industry Minister himself  now as well.. It all clearly falls in the same category as the Conservative Stockwell Day MP  and his past skidoo antics.

“Finally Industry Minister Jim Prentice is calling on the chief executive officers of Bell and Telus to meet with him and explain their decision to charge consumers for incoming text messages. Jim Prentice has sent letters to the heads of the two companies, has said the decision to charge consumers without text bundling packages will hurt consumers. The companies must meet with him before Aug. 8. “While I have no desire to interfere with the day-to-day business decisions of two private companies, I do have a duty as minister of industry to protect the interests of the consuming public when necessary,” Prentice said in a statement. “I believe this was a poorly thought out decision.” Under the Corporations  new plans, customers will be charged 15 cents for each incoming text message, including uninvited spam messages. Previously, customers without text plans were only charged for outgoing messages. Customers with a text messaging rate plan or bundle will not be affected by the new charges.”

Hey  let me shout it all to you again and again, as a taxpayer I too always do openly rightfully expect always a  good government, and I rightfully expect the government to do it’s job, including all of it’s ministers, and I rightfully also expect them always to fully to protect the citizens from the Corporations false misleading advertising, price gouging, price fixing, price collusions, bait and switch approach sales marketing approach, and a lot more. The problem also with the industry minister acting now on the iphone text issue while better late than never, is that the same major ISPs have used the same immoral approach on their Internet services as well and to date nothing was , is being done still about that  wrongfully. and this is also still unacceptable.
 
It is also still  interesting how much of the negative complaints rightfully are even coming from Alberta even from the Industries Minister’s own riding, Province too, right from the heart of Conservative supporter country.
 
Here again is how many Canadian consumers, citizens do see it as far as the iphones mainly. “Only the person who sends the message should be charged plain and simple. Why should I pay because some spammer sent me a text message that I did not want to receive. If I don’t want to answer my phone, I can simply ignore a call, but a text message from a number I don’t recognize is delivered to my phone whether I want it to be or not.”
 
“Don’t think for one minute that hasn’t been their plan all along – announce it at a high rate, with the intent of “backing off” to a lower rate…and then slowly increase that rate over the next few years once there’s a general acceptance of the practice “
 
“I am loathe to trust a company that changes the terms of my agreement mid-contract. I would like to learn how it is that they are allowed to do this, but if I would like to change the particulars of my contract mid agreement, it is not allowed.  I would like to think that if the terms are changed, shouldn’t the principal agreement holder be notified of the changes, otherwise it be nullified?”
 
“Pay twice for one service…..  I’ll charge a fee to them for writing a cheque to pay my bill”
 
“Clearly it is in the best interest of consumers for their elected representatives to voice their concerns on top of those of the consumers when Canadians are being gouged at almost every turn. Bell and Telus clearly to not have the best interests of their customers in mind, rather as always, they are motivated by greed and profit. “
 
“Kudo’s to the NDP on this one!!”
 
This is so typical Bell, Bait and Switch,  first bait the customers and nail the customers on the  extras next too. 
    
Google slams Bell Canada: open Internet is “extraordinary”
Ars Technica – By Nate Anderson | Published: July 08, 2008 – 12:30PM CT The public comments on Bell Canada’s P2P throttling practices are in, and one thing is clear: a gulf the size of Nunavut separates the huge ISPs from web-based companies and consumer groups. Google goes further; not only should Bell stop picking and choosing which lawful apps to throttle, but the company needs to start upgrading its infrastructure in a serious way. Throttling merely “encourages carriers to build their business model around managing scarcity, rather than developing more abundant capacity.
Google slams Bell Canada for throttling Internet Canada.com TORONTO – Internet heavyweight Google Inc. has waded into a fight with Bell Canada, saying the telecommunications company should be “prohibited” from the practice of curtailing of peer-to-peer Internet use to manage limited capacity on its network.
Google joins in Bell Canada traffic throttling war p2pnet.net
CBC.ca – ITBusiness.ca – FierceTelecom – mediacaster
all 16 news articles »

Cellphone users to be charged for incoming text messages
CBC.ca –  Cellphone users with Bell and Telus are going to have to fork over a little more to receive incoming text messages, under new pricing plans slated to roll out in August.
Get ready to pay for incoming text messages Canada.com
Uproar over new Canadian texting fees United Press International
Mobile Magazine – Soonews.ca – QuicklyBored – The Province
all 40 news articles »  En Français »

There is a  public outrage on the part of Canadian consumers following the release of the local pricing plans. Apple the iPhone maker has watched nearly 50,000 of its loyal customers sign an anti-Rogers petition at ruinediphone.com, which has in turn sparked hundreds of potentially damaging reports on the matter by bloggers and members of the mainstream media. 

Canada’s cellphone market is currently dominated by three key players – Bell (TSX:BCE), Telus and Rogers Communications Inc.(TSX:RCI.B).

The petition has attracted attention in Canada and abroad, but it won’t have any effect on Rogers unless consumers follow through with the old-fashioned but simple and reliable strategy for pulling down prices.

If you don’t like the price of an iPhone, don’t buy it. If Rogers finds it has priced itself out of the market, it won’t take a petition to ring in lower prices.

All that is just the beginning of the Customer reactions, war I had written about months ago too.

Prentice calls Bell, Telus to task for decision to charge clients without bundle The Canadian Press – Wed Jul 9, 4:05 PM

OTTAWA – Industry Minister Jim Prentice is taking Bell Mobility and Telus Mobility to task for their plans to charge some of their customers for each incoming text message and called both company CEOs to Ottawa to explain their “ill-thought out” decision.

and what about big bad Bell sympatico

  http://thenonconformer.wordpress.com/2008/07/06/bell-bce-sympatico-iphone/

Internet oversight
Globe and Mail – 3 hours ago
Toronto — Re Google Raises Fuss Over Bell’s Speed Bumps (Report on Business, July 9): Bell Canada and other telecommunications companies have been slowing, shaping and restricting Internet traffic for some time.
Google slams “throttling” of internet traffic in Canada Digital Home
Google condemns Bell’s ‘throttling’ practice Toronto Star
Canada.com – Ars Technica – CBC.ca – BetaNews
all 51 news articles »

 

Canada’s phone companies and the federal government itself  have still even failed to understand how the consumers, markets are changing.. so both Bell and Telus get hit by a backlash over new texting prices.  It is not just  about price, it was about the restriction and limitation of the user experiences too. Canadian telecom giants are feeling the heat like never before by  an increasingly savvy and demanding customer against finely tuned telecom incumbents . There is   irony to the fact that as the phone companies roll out new services that allow people to communicate instantly in new ways, their customers are using the technology to express their criticism of how those services are offered and priced.  the government’s plan to keep the wireless industry also unregulated is real crap.  Neither of these rather mostly abusive parties  are about to listen to the Canadian Customers still, it will take more drastic responses..