fallout hits BCE, the Bell phone company

  

Now we all can know that driving a sports car on an empty road produces a different speed from that when driving on the same road during peak traffic hours.
  
Now this Mis-advertisement of the actual speeds attained  also reflects the common  problem we tend to  have also in Canada with the false, misleading advertising, trade practices by Bell, Rogers, Videotron in regard to the speeds of their iphone and DSL, ADSL, cable internet services. These Communication, ISP firms amongst others are known to inflate, advertise substantially higher speeds than the consumer will actual get next get on the average, and the  next related internet congestion cause web connectivity problems, and also reductions of the downloads speeds too..

   
Bell Telephone is always seeking news ways by hook or crook as well  to make more money cause it undeniably still loses it’s dissatisfied customers faster than it can gain them.
 
The once invincible Bell Nortel offended the wrong parties and it’s stocks was last seen headed towards the garbage heap and many persons wonder if Bell is going that way next too. Bell’s false distortions, Smokescreens and Mirrors. Bell itself now is always lying for years has always told me it is someone else’s fault for the internet problem and not Bell’s. “Do note that my Bell internet services profile, download speeds  varies, varied from 1 megs, 2 megs, 5 megs, 6 megs, 7 megs, depending on the weather, the day of the week, etc.,  and now all  contrary to Bell’s promises, advertisement of a steady High speed system too, etc., or Bell’s past advertisement that ” Bell delivers reliable Internet access, assuring consumers that they can get on the  Net when they want to and stay there as long as they need”…is also clearly a lie….” Bell’s advertised “Choice of consistent super fast speed” is also a lie for the speed undeniably was slow and varied and too often…  Bell’s advertised “Best price” is also a lie.. and please all do  still deal with Bell’s false capping of my bit torrent too.. on my unlimited download Bell account in Canada.” 
  
Bell for certainty cannot be trusted, it can only be trusted to lie, Bell along with many DSL ISP undeniably lied in their past Internet  ADDS for many years about the advantages of  the internet DSL over Cable too. “The speed advantage of DSL over cable is much higher”, ” DSL-based services results in the ability to guarantee the bandwidth provided by the high-speed DSL connection” ” Cable service providers usually don’t quote absolute performance numbers like the DSL vendors” In real fact Major Canadian DSL vendors like Bell never met their promised speed CONTINUOUSLY or reliably now too anyway and most of the time they were far short of it too.
  
There was, is a need for regulatory Government intervention of Bell, ISP providers practices, advertisements too. There has been a lot of evidence, allegations about Bell’s bad  managerial practices,  and it’s motives. It’s mostly been  warranted.
  
Bell  wrongfully sees itself as the sole judge of disputes in their contract obligations too. This sort of contract, where the subscriber is considered to agree by signing up for service rather than by active negotiation, is given extra scrutiny by the courts. Any wiggle room or ambiguity is usually resolved in favor of the consumer rather than the company.
 
Sadly AT&T for a start is not the only carrier that doesn’t have presently  adequate  existing bandwidth to support all of their customers, iPhone users  using  an “unlimited” data plan  and that would now include Rogers and Bell? who are clearly already capping their existing customers and others to over come this serious shortcoming,   and in spite of what they do all  promise now they might have in the future I really rightfully do not believe them.
 
I TOO NOW have been discussing, detailing on the net Bell’s indequate pretentious, poor services, internet and customer services, specifics included now for many many months.. even in October 2007 http://thenonconformer.blogspot.com/2007/10/choosing-cable-or-dsl-internet-service.html   
 
What started as a simple phone call by me in January 2007 to Bell tech help line to determine why my internet services were so slow and sluggish next had  become a major farce, cover-up on the part of Bell Sympatico. I was next lied to for months as to the real reasons Bell they rather had offered me their poor internet services to me and  to many others in my city for years now too.. and then Bell had even  lied to me some more, had also breached their contractual obligations to me many times too, had allowed me even to be slandered, abused on the Bell customer forums now too.. and why? so  that clearly greedy Bell can continue stay in business to make more money.. and so who really cares now about the customer’s good welfare in reality? now? What not Bell itself, not the CRTC, not the federal government, not our Prime Minister Stephen Harper, not  the the federal Minister of Consumer Affairs, Jim Prentice..  not  any provincial consumer affairs Minister, but only the citizens, the news media, and the NDP party care about the citizens  good welfare really it seems. Not acceptable for sure too!   http://thenonconformer.wordpress.com/2008/04/27/basic-contract-law/
 
Imagine that Bell has been in Business for many years and is still guilty now clearly of misleading advertisements, fraudulent and unacceptable business practices, not living up to their contractual obligations, as I now have PERSONALLY WITNESSED, EXPERIENCED  and undeniably detailed to even Bell and many others many times too now . I Paid for a high speed unlimited download service but that is not what I got next. I got low internet speed at a high price. With Bell you have to check your actual delivered speeds , “internet download and upload speed test” cause Bell seems to change it to suit themselves..  ( Acanac Inc. http://www.acanac.ca  , and do  see their speed test ). BELL EXECUTIVES HAVE BEEN  TOO CHEAP, AND STINGY TO SPEND THE NECESSARY MONEY TO DO THE MUCH NEEDY UPDATES TO BELL’S INTERNET WHICH DO LACK FULL CAPACITIES TO SERVICE ALL THE PRESENT CUSTOMERS, NEVER MIND ALL THE FUTURE ONES, SO THEY HAVE TO THROTTLE THEIR SERVICES
 
 More and more, Bell, Sympatico Internet users are finding Web browsing a lot less fun these days for  it took a little time to load the pages, there is continual internet connectivity problems for their Bell ISP provider is totally unreliable, dishonest, inadequate too.  Bell has always had it’s spin doctors spin, lying.. 
 

 
Bell firstly has also not been transparency about it’s internet capping as well now..  Major Canadian DSL service providers commonly employ bandwidth / speed caps for residential customers. Bandwidth caps place an artificial limit on the maximum speed a customer can achieve by monitoring their individual traffic flow and throttling network packets .Providers concerned about the capacity limits of their network  implement a cap so that they can accommodate more customers, and make more money and undeniably  do not do this for the sole benefit of the consumer but mainly their own.

 
“Open access”, the ability of any citizen to chose their Internet service provider (ISP), access any content or service, and transmit any information desired, was the hallmark of the existing Internet. Keep the Internet free but regulate the ISPs. As  the global Internet works rather well just the way it is: uncontrolled uploads and downloads, unregulated content, freedom of speech, and freely distributed. But if the CRTC tries to put one group in control of it, Like Bell it will inevitably become just another false  channel for control and profit, in the same way that virtually the entire television media has become.
 
But I have said much of this before for many months now too already even that Bell will lie, divert the truth and basically try to say that the customers are all still stupid, and the customer’s own computer’(s) are at fault,, they are lacking sufficient processing power or memory, cache and they  cannot keep pace with a high-speed Internet connection. Or the spyware, viruses on the computer when that rarely is the case now too for the slow internet speed,s but rather it is mainly due to Bell’s own faulty, and poorly maintained and poorly serviced equipment…

 
About sowing and reaping.. “Recession fallout hits BCE, Telus wireless results BCE ‘NOT IMMUNE’ TO ECONOMY “We’re not immune,” BCE Chief Executive George Cope said of the economy during a conference call with analysts. The company’s shares fell 62 Canadian cents to C$25.45.The company’s quarterly revenue edged lower to C$4.34 billion ($3.7 billion) from C$4.36 billion a year earlier. At Telus, revenue crawled higher to C$2.37 billion from C$2.35 billion.”  Reuters  –  More miss information, lying corporate spin   and what about news editors, news reporters using their own brain, research rather? doing the honest reporting?   – 
  
Bell has no one but itself to blame for it’s own  downfall,  about 40 percent of it’s own internet customers have complained about big bad Bell abusing them, lying to them, not keeping their contract agreement already. I have often told Bell  in writing that would all  happen now too on the net as well..
  
Bell like Loblow , Royal LePage merely reaps too what it sows.. it next fails to get repeat customers and much needed referrals as a direct result too..
 
Those too often liars in public relations, sales, marketing would also like you to believe just case something is old, established has a history behind it is is stable, reliable like the Mickey Mouse RCMP and Bell telephone Company now both rather known by many Canada wide for being liars, pretenders, abusers
 
 Bell, Rogers, Videotron, Shaw, Telus  all only care about one thing.. maximum profits.. motivated by maximum greed.. finding an excuse to charge the customer for more.. and that they have done with their regulating, capping… and no one cares about what the consumer thinks, the CRTC or the federal Conservatives as well included. This consumer price gouging perversity has got to stop.  http://thenonconformer.wordpress.com/2009/08/15/crtc-is-clearly-in-bells-bad-pocket/
 
Bell is one of he biggest liar that I have personally dealt with too..

 
I had written 300 letters to Bell trying to get simple, straightforward satisfaction, appropriate payment,  answers from them and of course they dishonestly refused to provide any answers.. all they Sasha Rollins,  did eventually is double bill me and next cut of my internet for complaining too much to them.. real perverse people. Nevertheless I posted a full log for about 2 years on the net, too all of the major news editors, major politicians now too  for all to read, and Bell undeniably now did not try to deny it too, as to how crooked they were and how poorly they had actually responded to their false breach of my internet contract too. I now do realize that I have been told many times now by Bell on the phone, on the net that my internet account matter now has been escalated to the Highest level at Bell, specially Bell executive care services, and that as usual I  have been lied too. Bell should pay for internet throttling, Breach of contract too. Telus says Bell should pay for internet throttling dispute: Telus Corp. is supporting consumer groups and small service providers in seeking legal costs from Bell Canada Inc. in a dispute over the throttling of internet speeds. Telus had said it agrees with the Public Interest Advocacy Centre and the Canadian Association of Internet Providers, who say that because Bell started the whole argument over throttling, the company should be liable for all the costs whether it wins or loses the dispute. http://www.cbc.ca/technology/story/2008/09/19/tech-bell.html

 

Consumers have come together in Canada in a class action lawsuit against Bell Canada for the company’s practice of throttling traffic. There are two charges involved in the lawsuit. The first is for false advertising; the company had advertised the offer of a constant speed at all times which isn’t true if throttling is going on. And the second is for violating users’ privacy through the use of deep packet inspection.  L’Union des Consommateurs and a Quebec consumer have launched a class action lawsuit against Bell Canada over its throttling practices. I find it ironic that Bell Sympatico  is being sued about the same time they falsely cut of my internet services with a false excuse as well.

 
 “Corporations like Bell Sympatico neglects its customers in order to attain better profit for itself and the shareholder and they should be held liable for making false claims about their services and breaking the law!! Why should they be allowed to get away with this;” Many  Consumers are really not happy about Bell and it’s capping too.  http://arstechnica.com/news.ars/post/20080602-new-filings-reveal-extent-damage-of-bell-canada-throttling.html   http://www.cbc.ca/technology/story/2008/06/02/tech-quebec.html
 
Bell Sympatico now even  wanted an extra payment of 75 dollars if I do not return ASAP their high speed modem as soon as possible, conveniently forgetting that they themselves had wrongfully had breached my ISP contract, and also that they had falsely refused to refund me for an  overcharge of an  extra 55 dollars, to me for this  high speed modem that I had never even requested from Bell Sympatico in the first place, and they too easily seem to forget that  fact they Bell Sympatico had falsely also now tried 4 times to withdraw, steal my  money from my bank account even during the time I as supposed to have  free 6 months high speed unlimited internet as well. An agreement they too had falsely breached now too. Now Bell Sympatico’s executive care  Sasha Rollins had  complained to me in writing 3 times back that in the last 18 months I have written 280 letters of rightful complaints to Bell about their inadequate, pretentious, services, even their false breach of their contract obligations. Me I am even next still even rightfully complaining to Bell Sympatico now that I had even firstly to to write any of these 280 letters of complaints to Bell Sympatico, and I as a direct result do even rightfully still do demand full payment of 2500 dollars from Bell Sympatico NOW  for all my wasted time in even having now to do so now as well, plus further payment for the many years I had paid for a high speed internet services but never got one from Bell Sympatico as well. And I rightfully still expect this rightful  2500 dollars payment to me now from Bell Sympatico ASAP AS WELL , and  so also  NEXT  I too will demand an extra 250 dollars in payment  if they do not pay me my 2500 dollars COMPENSATION as soon as possible. And so the Circus with Bell Sympatico continues..

 

MANY BUSINESSES STILL DO FAIL FIRSTLY BECAUSE OF THE POOR , NEGATIVE WAY THEY SEE, DO TREAT  THE CUSTOMERS, AND THEIR EMPLOYEES AS WELL. So sooner or later they still tend to fail as a direct result, face cutbacks, downsizing, serious changes .. SECONDLY THEY USE A FALSE, POOR , NEGATIVE MANAGEMENT STYLE STILL
 

I heard firsthand one teenager saying to another teenager  , “I cannot trust you, you lie to me all the time” and this next had made me reflect upon the reality that the average person lies 3 times in every ten minutes of conversation, and it also reminded me with my past years of undeniable dealing with Bell related to my internet download problems, they too had  lied to me all the time, by not admitting the truth first that there was a problem, nor next honestly admitting the cause of the problem. It seems that spin doctoring, misleading, lying to others is a very major part of not just the lawyers, used car salesmen, but a regular part of the sales, advertising, corporate way of doing business with consumers these days Canada wide now as well.  

 

I was really, really surprised as to how many persons lie, are being lied to in life, in churches..  http://canada.today.tripod.com/d/lying.htm 
 

When a business’s profitability is severely reducing, dropping, the top  management often fails to admit the truth, the real reasons as to why,  and they also tend to falsely among many other things
– lie some more
– raise their prices to try to try to increase their profitability, making themselves more uncompetitive
– cut back on customer services, clearly making matters even worse
– resort to costly, false, misleading advertisements again
– blame their employees , and have a high employee turnover, making matters worse
– blame other facts for their own management failures,
– really do not provide a positive, competitive  service
– generally fail to replace all of the bad top executive, middle managers with good personnel
 
That includes Loblaw, Bell, GM, RCMP, Metro, pastors, governments, Real Estate firms, Car dealerships, Newspapers, TV stations, HOSPITALS, Grocery Chains stores, etc.,
 

Canadian groups oppose ISP traffic throttling ISPs ask the CRTC to stop Bell doing it

 

Bad Report urges Ottawa to keep ISP traffic throttling in place..
 
Ottawa shouldn’t give in to demands that Internet providers treat all traffic the same, says a Canadian telecommunications consultancy,  Montreal-based SeaBoard Group in a report released Thursday, another salvo in the war on net neutrality.   The report comes out as the industry awaits the release of a ruling by the Canadian Radio-Television and Telecommunications Commission (CRTC) on a complaint from a group of Internet service providers against Bell Canada’s traffic-shaping efforts. A decision had been expected at the end of September. The CRTC regulates cable and telephones, and therefore could have a say over the Internet. However, it decided in 1999 to be hands-off on new media. In March, Bell began throttling Internet traffic to subscribers and ISP resellers of its DSL service during peak hours, claiming a minority of customers are consuming large amounts of bandwidth to the detriment of the rest. The Canadian Association of Internet Providers quickly demanded the CRTC order Bell to stop slowing traffic, saying the move damages subscribers wanting fast speeds. But Bell argued managing bandwidth makes service equal for all. Meanwhile, the commission is in the middle of what it calls a New Media Project Initiative and re-examining its decision to keep its hands off new media. That review may touch on net neutrality. In the U.S., Comcast throttled BitTorrent traffic until earlier this year, when the Federal Communications Commission ordered it to stop unless it could prove the effort is necessary. Comcast then came up with a new strategy: Impose a download cap of 250Gb a month to each subscriber. SeaBoard says the first public case relating to the Net neutrality debate in France came in 2007 when the French ISP Neuf Cegetel was accused by the videosharing site Dailymotion of throttling access. Neuf Cegetel refuted the claims citing technical difficulties and the subject was eventually dropped.
 
Related Content:
Canadian groups debate ISP traffic throttling
ISPs ask the CRTC to stop Bell from defying law
Net neutrality: Google vs. Seaboard
 
I think that Google would have a better understanding of the sources of innovation on the Internet than a consultancy firm like Seaboard who, as far as I know, don’t actually do anything other than comment on other folks’ innovation. Also, as always, who paid for their report? Written by: DT, 
Report urges Ottawa to keep ISP traffic throttling in place  The bums make all the same kinds of arguments that were used to seal FTA abd NAFTA.
Written by: Rodney,
 
The SeaBoard Group is unqualified to make recommendations on..  The SeaBoard Group is by no means qualified to comment on this issue. They are a consulting firm whose clients are technology corporations including communication carriers, so they have a financial stake in this and it’s no surprise then that their report sides with the corporate position. Also, the “group” consists of three analysts: 2 economists and 1 marketing/commerce person. So who among them has an understanding of technical aspects of controlling net congestion? Answer: none of them. The report is really just an opinion piece on how market forces always know what’s best (which is what economists always say). It does not investigate Bell’s claim that traffic shaping using deep packet inspection and throttling is the only means to manage congestion (a claim which is entirely false as the Comcast example proves). It does not investigate how deep packet inspection impacts consumer privacy. And it only says that ISPs should be careful not to give themselves an advantage by throttling competitor traffic (which obviously they will as the Telstra example proves). ISPs do have to manage their networks to prevent congestion, but their is absolutely no need for them to employ traffic shaping to do so (upper limits on bandwidth and monthly caps are fair and already in use). They just want to use traffic shaping because it gives them a lot power and they use the excuse of network congestion to justify it. But no one should fall for it, the FCC didn’t. And the SeaBoard group has no credibility on this issue.
Written by: Stephen,
 
Simply illegal  There is already (illegal) Cap on so call unlimited internet. and now they want to illegally degrade a service i alreayd paid? ISPs who throttle need to be fined a couple of millions to set a exemple and prevented from ANY KIND of throttling as it is clearly illegal for them to do so. I paid for 10 Mbiit i want my 10 mbits.. if the ISP oversold it is not mhy problems…. How much do you think the MPAA/RIAA paid the Canadian ISPs to illegally throttling P2P traffic?
Written by: Mectron, from Penticton
 
Report urges Ottawa to keep ISP traffic throttling in place  Mr. Goodey has a good point. Since we are receiving less, we should be charged less. But, we are consumers which equals the bottom of the barrel for these pitiful (mono/duo) polices… This is a typical “Con” job – pun intended. I think the best thing that could come out of this is the fabulous chance to reconnect with nature – I always wanted to take up biking. Plus, I’ll save money, not having to spend any more money on computer / internet gear…
Written by: Dan, from Gatineau, QC
 
Report urges Ottawa to keep ISP traffic throttling in place  If you bought a ton of coal from me and I delivered 700 pounds but demanded full payment how would you feel? Cheated? Well now you know how I feel. Bell, Rogers, Shaw have a monopoly. They want to charge full price but not have to deliver.
Written by: Publis, 
Report urges Ottawa to keep ISP traffic throttling in place
“Comcast then came up with a new strategy: Impose a download cap of 250 Gb a month to each subscriber. Some observers think most Canadian providers will soon move to such caps, commonly seen on wireless handsets.” Caps already exist and I could only wish they were so high. Rogers has a cap of 60 GB a month for high speed express internet. CRTC wants to run the Internet like they do television and Radio. Which means Canadians will continue to get screwed out of good content in an effort to protect something that is not very good anyways… Canadian media content.
Written by: Chu, 
why should we pay for internet service we are not receiving?..  put a meter on that throttle then—–the more we are deprived of receiving full service——the less we should have to pay for it i do not like paying for something i am not getting——its called fraud.
Written by: yahn goodey, 
Selected throttling is illegal censorship  Customers are already throttled based on their package. If a customer is paying for a 10Mbit connection, why should their speed be restricted to 5Mbit for certain types of traffic? If they are paying for 10Mbit, they should get 10Mbit. Regardless of how the ISPs are trying to spin this, it all boils down to the fact that they want to be able to make corporate sanctioned traffic be fast, and everything else be slow. This means that big corporations websites will be fast (i.e. Disney, CNN, Google) and small business websites will be slow.”

Bell’s own retailers sue company for breaking contracts
CBC.ca – 2 hours ago
By Peter Nowak CBC News Bell Canada’s independent retailers say the company is giving better sales incentives to non-exclusive dealers such as Best Buy and Future Shop.
Retailers sue Bell Toronto Star
Bell Canada sued by independent dealers over reduced commissions The Canadian Press
Reuters Canada – Bloomberg – The Gazette (Montreal) – Canada NewsWire (press release)
all 22 news articles »  TSE:BCE – TSE:RCI.B – TSE:T  Langue : Français »  

 http://thenonconformer.wordpress.com/2009/07/07/crtc-farcical-hearings-on-internet-speed-control/

 

Bell Canada sued by independent dealers over reduced commissions

MONTREAL — Bell Canada’s (TSX:BCE) independent retail outlets are suing Canada’s largest telecommunications company for $200 million in an interfamily squabble over reduced commissions.

The Independent Communications Dealer Association of Canada, claiming to represent four-fifths of Bell’s independently operated stores, said Tuesday it has begun litigation in Ontario and Quebec, alleging Bell has broken its contract in several ways.

The association, saying it represents 172 store locations under the Bell, Bell World, Bell Mobility, Espace Bell and Bell Mobilite banners, cites “a downward spiral in our relationship that has escalated under Bell’s current management over the last three years.”

Association president Doris Ronca, who owns two Bell World stores in Montreal, said the group has been trying to negotiate with Bell in good faith to resolve the various problems it faces.

“Unfortunately we’ve reached a dead end and have no other choice but to go to the courts,” she said in an interview.

The dealers have knocked heads with Bell before, and purused a $135 million lawsuit in 2006 against the phone giant over a failed move by the dealers to turn their network into an income trust.

They had hoped to combine their stores in one business and float it on the stock market, but the phone company vetoed the plan.

During much of 2005, income trusts were a hot Bay Street strategy that generated tax advantages for companies that turned themselves into trusts. In late 2006, the Conservative government imposed a tax on new trusts beginning in 2011 that curbed the sector.

At the time, Bell said it would vigorously defend itself in the lawsuit.

Ronca accused Bell of years of mismanagement that has resulted in losing customer and investor brand loyalty and falling from first to third place in the wireless marketplace.

Bell is now punishing its own exclusive dealer channel by not honouring agreements and systematically destroying the competitiveness, reputations and the value of businesses that have been built over 20 years, said Ronca.

“This didn’t just start yesterday. It’s been a problem for several years now.”

The litigation claims Bell has ignored a commitment in March to leave dealers’ fees and commissions untouched until mid-2009.

It alleges that Bell has eliminated until December the payment of commissions for customers that replace handsets and renew contracts. These commissions account for up to 70 per cent of an outlet’s revenues.

It also says commissions for new product sales have been cut by between 10 per cent and 20 per cent.

The impact will be the layoff of more than 300 employees at stores in Quebec and Ontario as they lose $17.5 million in commissions until December, Ronca said.

The association says Bell is providing more lucrative incentives to non-exclusive retailers such as Wireless Wave, Best Buy and Future Shop.

And it says Bell’s direct marketing is undercutting the dealer chain.

The lawsuits claim over $200 million in damages, demand that Bell honour its current agreements, and seek the right to sell products from competitors like Telus, Rogers and new entrants in the mobile-phone business.

Bell Canada couldn’t be immediately reached for comment, but is expected to respond to the lawsuit later Tuesday.

The company’s parent BCE Inc. (TSX:BCE) is in the final stages of completing its $52 billion takeover by an investment group led by the Ontario Teachers Pension Plan Board and its U.S. partners.

http://canadianpress.google.com/article/ALeqM5iMe48mJFvpeptjUvDW1a0U0zqh1g

Bell Canada Inc.’s independent retailers are suing the company for years of “abusive, arbitrary” business practices that include changing their contracted commissions. The Independent Communications Dealer Association of Canada, which represents 172, or 80 per cent, of Bell’s independent stores, announced on Tuesday it had filed suit against the company for three years of “not honouring agreements and systematically destroying our competitiveness, reputations and the value of our businesses that we have built, some of us for over 20 years,” the group said in a statement. The retailers seek more than $200 million in damages against the company as well as a reversal of all competitive measures listed in its suit, and a commitment to honour its current contract. “Once we sign a contract, we expect that contract to be honoured, but instead, year over year, they make changes to it without our agreement,” said CDAC vice-president Rick Umbrio. “All we’re asking is for Bell to honour their commitments and agreements. We want to be able to negotiate with Bell, put something in writing and they honour it, not change it on the fly.” The final straw in the “downward spiral” of their relationship, Umbrio said, came recently when Bell decided to cut commissions dealers earn on upgrading customers to new phones. The retailers had signed a contract with Bell in March that would leave their commissions untouched until June, 2009.  http://www.cbc.ca/consumer/story/2008/10/21/tech-bell.html

 and I already have even been saying how bad  Bell is now in regard to keeping contractual agreements even for a whole year now too on the net too.

 http://thenonconformer.wordpress.com/tag/bell/

Bad Bell, bad Telus team up to upgrade networks

Bell, Telus team up to upgrade networks  The Gazette  Saturday, October 11 Bell Canada and Telus Communications, two rivals in the wireless business, are teaming up to make their networks faster and more profitable for foreign visitors. The telecom giants will overlay their cellular networks with a technology called high speed packet access (HSPA), the 3G technology used by Rogers Communications. This will allow the firms to offer popular handsets that only work with the GSM mobile standard. Bell and Telus use the incompatible CDMA technology, which is losing favour around the  The new overlay,  allows for faster data transfers and rich multimedia applications…  Both companies will be able to charge roaming fees for data transfers by foreigners, but not for voice calls. This made one analyst wonder why they will invest in the overlay at all. “The number of data roamers is small compared to voice roaming,” said Iain Grant of the Seaboard Group. “It raises the question of why they don’t add voice to profit from the Olympics.” Grant also wondered why Telus would partner with Bell, whose $52-billion buyout may be in jeopardy in the current credit crisis. “They are supposed to be competitors, and when your competitor is weakened, it’s a time to exploit your strength,” he said. http://www.canada.com/montrealgazette/news/business/story.html?id=e4001995-5ad4-4dd9-ba7b-99e8c5980476

This made one analyst wonder why they will invest in the overlay at all? This is just a basic cover up, smokescreen for the real fact that Bell’s own telephone line, DSL services are in terrible shape, cannot handle most peak loads.. it is an undeniably a poor, bad  dinosaur system, and is why so many past and present Bell customers have been unhappy and why Bell has been capping their system, modifying users profiles too

Just read all of my posts   about bad bad bell.. 

 
Big Bad Bell was,  is the sole problem.. the bad Bell technician   came and gone and he refused to look at the problem.. another drive by shooting by Bell.. and what he wanted to replace another good modem and even charge you Acanac for it too? After the technician left my home, my Acanac system which was working  good   I next have had putty network software error aborts  and Shortly  after that it even stopped working period, even the email next.. why? Clearly the Acanac Modems do not do these things,  humans persons at Bell do that. And it is called blackmail, sabotage, false diversions.. Bell bad services are always still unacceptable.
 
The Bell guy, the big complainer,  who came here to my home this morning, he started immediately giving me  really bad attitude problems, he complained about a wrong address, next he said he was allergic to cats and could not come to my home if I had a cat, I do not have any, and next he was looking for false reasons not to do his work clearly. He next  left and did nothing anyway , when I started to ask if he had check the exterior lines, equipment firstly   as promised ,  and when I had also told him I had 9 Bell repairmen in the last year, 9 new modems and the same old Bell periodic problems still too.. for me it was a Bell profiling problem, they keep on making falsely changes on my speed profiles under the guise of Bell DSL improvements. 
 
Tell  Bell  stop lying to me.. and to fix my problems now too

 

Look at the unacceptable lies Bell tells me from one day to another..  for the day before on the Phone they Bell told me admittedly it was a Bell equipment problem that need to be dealt with and next day  by phone they concluded it was the Acanac modem without even seeing firsthand the modem even, too.. the technicians from Bell are so lazy they will wrongfully do, say  anything to stop from doing the required work. Do send them Bell a copy of my rightful complaints now as well. Thank you

 

 

How many of you have learned that you cannot believe, accept verbal promises on the phone? unless they are in writing, and even then often you cannot believe in them? http://thenonconformer.wordpress.com/2008/04/19/bell-lied/ 
  
So because of my much bad publicity openly on the net about Bell, Sypmatico  has next  tried to hide all of this under  an new image of Bell.ca but changing  merely the name does not  change the reality of the same old bad people, bad supervisors, employees very definately doing the same bad things, even abusing the customers, and still delivering  a lousy ISP service too.
 
My being still now unable to connect properly to the internet from my home.. meaning web page accessibility problems  Do note all of this as well..

 

http://anyonecare.wordpress.com/2008/11/03/dealing-effectively-with-computer-viruses/

http://thenonconformer.wordpress.com/2008/10/12/bell-telus-team-up-to-upgrade-networks-and-why/

http://thenonconformer.tripod.com/ 

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And I used to think that Politicians were big liars..

 

And I used to think that Politicians were big liars.. till I had encountered BCE, Bell Sympatico .. by the way Cops, RCMP, Lawyers, realtors, Pastors, judges and their regulating societies too are some of the most immoral, biggest liars  now that I have encountered in my lifetime! 

Did you ever hear of someone advertising a car that could go up  to 500 kmph, and they would give you also unlimited gas to do it, but they still next did not tell you honestly, before you bought the car, or rented it now, that certain serious restrictive conditions would apply, these speeds on the average would be 25kmph and the high speeds they could not be met even 25 percent of the time-  because the racing track could not handle the speeds over half  of the time,  the allotted road, track already was overly congested, and the service mechanics seem to be busy always fixing the car so you could not use it effectively.. 
 
Now well that is exactly the kind of poor , unacceptable services I now have gotten when I got the very poor, inadequate Bell Sympatico high speed internet services.. for 75 percent of the time, during 5 months of the year Bell did not keep it’s promises to me, did not provide me with a steady, high speed, internet service.. as far as their unlimited downloads, they capped the download by as much as 90 percent almost all of the weekends, evenings without telling me now too.. and when I complain about it to them they replied as far as they Bell were concerned I had gotten adequate service from them.. what Bull , crap response was that?
 
Bell was one of the worst firms I dealt with in my lifetime.. Buyer beware of them always, they are never likely to change..
 
 
do see also and  Do pass on this page also to others..
 
 
 

thenonconformer

 

While I clearly do write on a wide range of topics including now politics, religion, family, still many readers have their own interests and these are the most popular  words that they had lately used to access my wordpress sites-

Todd Bentley,   Bell Sympatico problems, throttling,  Pentecostal, Christian Missionary Alliance court, Assemblies of God Pentecostals,  Bible versed wallpapers, Free Christian Books, Toronto airport church critiques, Messianic Judaism, Conservative in and out scheme location : Canada,  Shit disease – C. diff  , Silent treatment,  Verbal abuses,  Alcoholic home, Changing yourself, Fret not, Control freaks, Riches people in Calgary,

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(1 Cor 9:27 KJV)  But I keep under my body, and bring it into subjection: lest that by any means, when I have preached to others, I myself should be a castaway.
 
an apostle facing the reality of being a castaway…
 
 Sadly there is also an intellectual acceptance of the faith, even  of Jesus Christ himself, but this is not the same now as accepting Jesus Christ as Lord.. believe on the lord Jesus Christ and you will be save.. I have often had business partner, friends, who supported the gospel, going to church, and yet refused to make a full personal commitment to  God. Next when I had prayed about it to God he replied.. they have seen the kingdom from afar, but they are not going to go into.. so close and yet so far away still.
 
(Luke 14:31 KJV)  Or what king, going to make war against another king, sitteth not down first, and consulteth whether he be able with ten thousand to meet him that cometh against him with twenty thousand? 32  Or else, while the other is yet a great way off, he sendeth an ambassage, and desireth conditions of peace.
 
Contrary to the devil’s and lawyers lies, only the lawyer’s and the courts are those persons who tend to get richer, profit generally from a divorce. On top of that Divorce persons tend to have a shorter life span, and a shorter life as well compared to the others.
A spouses also tends not to file for divorce unless certain conditions are met..
 
– The think they can get richer by a divorce.. but 2 can live cheaper than one..
– They have a substitute mate in mind, whom they should have consulted first, cause often they have no intention ever of marrying them too..
– The have the false support of their family, mother generally, brother and sister. Even often a false pastor, a false church now too.
– They have adequate cash at hand to pay for the initially lawyer’s fees. you would be surprised how many spouses still keep a hidden bank account from the other spouse, eventually the other spouse finds out and this causes really deep bitterness, anger, resentment, even unforgiveness too.
 
There’s no doubt there are abusive spouses, male and females.. but often one spouses provokes the other one into an abusive knowing  beforehand as well..
 
there are no real winners in broken home, a broken marriage generally now still too.”
 
Some Professing Christian persons  have been contemplating and discussing what the proper attitude and conduct should be among Christians towards things like oppressed workers in China and things of that sort . Issues that pits left versus right, even!
 
The first essential Social action firstly as defined by the New Testament Books of acts in the appointment of deacons was, and still is the helping the poor and needy persons in the local Church. This was also true even in the old testament where 1/7 of the tithe was given to the local poor persons.
 
(Acts 6:1 KJV)  And in those days, when the number of the disciples was multiplied, there arose a murmuring of the Grecians against the Hebrews, because their widows were neglected in the daily ministration (Gal 2:10 KJV)  Only they would that we should remember the poor; the same which I also was forward to do.

>>There is only one ‘expert’ on church planting and that’s the Lord, and Zech. 4:6 warns us that it is not by might or power (and not by man’s wisdom- 1 Cor. chaps. 1-2). God told us to start a church in August of 2003 with no funds, no supporting churches, etc.- i.e., nothing other than God’s leading. A missionary and experienced administrator talked with us, and told us we were violating ‘every rule in the book’ and that we were headed to be another one of the failed plants in our area (of which there have been many). We obeyed, and God blessed, and here we are as Calvary Chapel Space Coast ready to send our first full time missionary, and start another church campus. All by God’s grace, and all for His glory!

I ran a home church for about 2 dozen poor persons for years, and I fed them every week freely too, and I never asked ANYONE FOR MONEY, never took one offering too, God supplied all I needed too.

Secondly a true Christian Ministry starts as as a Faith Ministry, trusting in God to supply all of the needs and not rather being weak in the faith, starting a tax exempt and a marketing Corporation, even  selling Books, tapes, video and  things, begging, begging,  begging OTHERS FOR MONEY.. with posts like like this.. ” I have incorporated as a nonprofit under the name “Athanatos Christian Ministries, Inc.”  This is a pretty hefty step for me.  It takes what has been a full time hobby and gives it legs to maybe be a full time full time endeavor into the future.  Ultimately, the goal is for ACM to be self-sufficient, paying for itself off of book sales and products sold to churches, etc.  At this time, however, donations are helpful.  If that is of interests you, you may use the Paypal/credit card link on the ACM web page. I will still operate under the name of Sntjohnny especially in regards to my apologetics to nonChristians, etc. “
 
Some people who donate the money  also do try to influence what can and cannot be preached too and do tie the hands of God here.
 
“I rightfully still do not endorse any Christians adds, anyone, any person, any organization, any Church  now trying to make any money from  the gospel, or begging, asking for money or even  any of the adds here.  I also do not endorse any of  Bibles, books, tapes listed here for sale too. Jesus said as we have freely received so we are freely to give. Hirelings in their greed and visible lack of faith don’t do that. I do believe we should have the faith for God to supply what anyone needs  freely to anyone who needs it.  “Rev George Muellar did.”
Note This site solicits no funds, or donations, or money what so ever.. ( nor does it sell any Christian supposedly literature, media) and it has no political, denominational affiliations, aspirations. Do use and Distribute all this material freely. http://pbulow.tripod.com/
  
The proper Christian Example- “No More Rich Seat/Poor Seat .  George became the pastor of a small church in England. The church wanted to pay him a good salary from the money it received renting pews to rich church members who sat at the front of the church. (Poor members had to sit in the “cheap” seats in the back.) George told them that this had to stop if they wanted him to be their pastor. Even so, he did not allow the church to pay him a salary. He trusted God to meet his needs, and God did. George and his family never missed a meal and were always able to pay their rent. George began to sense, however, that God had something else for him to do.
Praying Food into the Home.   Each day as George walked the streets, he saw children everywhere who had no mom or dad. They lived on the streets or in state-run poorhouses, where they were treated badly. George felt God calling him to open an orphanage to take care of the children.  George prayed, asking God to provide a building, people to oversee it, furniture, and money for food and clothing. God answered his prayers. The needs of the orphanage were met each day. Sometimes a wealthy person would send a large amount of money, or a child would give a small amount received as a gift or for doing chores. Many times food, supplies or money came at the last minute, but God always provided without George telling anyone about his needs. He just prayed and waited on God..  More than 10,000 children lived in the orphanage over the years. When each child became old enough to live on his own, George would pray with him and put a Bible in his right hand and a coin in his left. He explained to the young person that if he held onto what was in his right hand, God would always make sure there was something in his left hand as well.

 
More Bible verses Wallpapers sites.

Do you see any similarities between George Mueller’s and the Apostle Paul’s decisions to follow Jesus? How did George change after he became a follower of Jesus?

  1. What did Mueller mean when he told the orphans to “hold onto the Bible in your right hand”?
  2. Describe a time when God has answered your prayers and provided for you or your family.
  3. 4: Do you live by faith in God, to provide your needs, or do you rely on others, your job, your own efforts still?

(  Ironically many of his present supporters beg for money, sell his Books also  to make money, instead of praying.) http://chi.gospelcom.net/kids/glimpsesforkids/gfk008_2.php

 

 

“HOW TO ASCERTAIN THE WILL OF GOD
  • 1. I seek at the beginning to get my heart into such a state that it has no will of its own in regard to a given matter. Nine-tenths of the trouble with people generally is just here. Nine-tenths of the difficulties are overcome when our hearts are ready to do the LORD’s will, whatever it may be. When one is truly in this state, it is usually but a little way to the knowledge of what His will is.
  • 2. Having done this, I do not leave the result to feeling or simple impression. If so, I make myself liable to great delusions.
  • 3. I seek the Will of the Spirit of God through, or in connection with, the Word of God. The Spirit and the Word must be combined. If I look to the Spirit alone without the Word, I lay myself open to great delusions also. If the Holy Ghost guides us at all, He will do it according to the Scriptures and never contrary to them.”
George Mueller 1805-1898  –from the classic biography of George Mueller, “George Müller of Bristol,”New Window by A. T. PiersonNew Window, Appendix N: “The Wise Sayings of George MuellerNew Window
 

 

For the great  Bible versed Wallpapers, helps
and Great Reference Links as well please do see any of these sites:
 

The Justifiable Consumer uproar in Canada

 

 I have sent many letters to the useless Minister of Industry, Consumer affairs,  Jim Prentice MP   CorrespondenceMinister@ic.gc.ca  and when I next phoned them in Ottawa and I HAD RECENTLY asked about a decent reply to my many letters, they said they do not know where they are,  and for me to mail them again TO THEM.. RATHER ask them to read them on the net too then for they are there as well!! Let them RE read this too..

 

Stephen Harper is a hit when viewed from afar Calgary Herald,  Canada –  From a close-up perspective, the Conservative government has put in a fairly credible, largely scandal-free performance since the election in 2006 ????????????????????? Not true!
 
The MP Stephen Harper, he is nice from far but far from nice, as we all know also that he lies, lied, had broken most of his re-election promises, which the Conservative Ostriches in Alberta would now have us falsely try to deny, and even have us wrongfully  to become liars like them now too…  even denying Harper’s and the Conservative promises of full openness, transparency ,  accountability and not to hire any conservative friends, etc,… to be different than the other parties now too.. not be merely another  bullies, bashers, liars, slanderers, living high on the hog, alcoholics, etc,..
 
the typical bad lawyer, Minister of industry, consumer affairs, Jim Prentice MP, also hires his Conservative friend, shame on you.. Tories appoint Reform founder Manning to science advisory panel  AND as for Preston Manning ALL HE SEEMS TO LOVE TO TALK ABOUT MONEY THE ROOT OF ALL EVIL.. NOW HE MANNING WILL GET MORE MONEY TO DO THAT TOO. ABSURD! If he is now a real Christian then I am a monkey’s uncle too. HOW IS THAT FOR A SCIENTIFIC INPUT?
 
So the Industry minister even calls on Bell, Telus to explain new text charges- 
 
 

 

This is not even a new issue but an old one. I firstly could not help but notice that a very significant AMOUNT OF YOUNG PEOPLE USE THE iPHONES AND COMPUTERS STILL, and that as a direct result we now have whole generation of users who clearly do strongly hate the federal government as well as the big corporations for allowing them to be abused again and again. A really Smart move??  for the Conservatives and big Corporations   getting young customers too mad at them now even for life. Certainly not a good, or a great marketing practice for  the Conservatives, the Corporations, even for Industry Minister Jim Prentice MP. The whole fiasco, poor past responses, inactions   now still being poorly thought out ironically  applies now even to to the Conservatives and the Industry Minister himself  now as well.. It all clearly falls in the same category as the Conservative Stockwell Day MP  and his past skidoo antics.

“Finally Industry Minister Jim Prentice is calling on the chief executive officers of Bell and Telus to meet with him and explain their decision to charge consumers for incoming text messages. Jim Prentice has sent letters to the heads of the two companies, has said the decision to charge consumers without text bundling packages will hurt consumers. The companies must meet with him before Aug. 8. “While I have no desire to interfere with the day-to-day business decisions of two private companies, I do have a duty as minister of industry to protect the interests of the consuming public when necessary,” Prentice said in a statement. “I believe this was a poorly thought out decision.” Under the Corporations  new plans, customers will be charged 15 cents for each incoming text message, including uninvited spam messages. Previously, customers without text plans were only charged for outgoing messages. Customers with a text messaging rate plan or bundle will not be affected by the new charges.”

Hey  let me shout it all to you again and again, as a taxpayer I too always do openly rightfully expect always a  good government, and I rightfully expect the government to do it’s job, including all of it’s ministers, and I rightfully also expect them always to fully to protect the citizens from the Corporations false misleading advertising, price gouging, price fixing, price collusions, bait and switch approach sales marketing approach, and a lot more. The problem also with the industry minister acting now on the iphone text issue while better late than never, is that the same major ISPs have used the same immoral approach on their Internet services as well and to date nothing was , is being done still about that  wrongfully. and this is also still unacceptable.
 
It is also still  interesting how much of the negative complaints rightfully are even coming from Alberta even from the Industries Minister’s own riding, Province too, right from the heart of Conservative supporter country.
 
Here again is how many Canadian consumers, citizens do see it as far as the iphones mainly. “Only the person who sends the message should be charged plain and simple. Why should I pay because some spammer sent me a text message that I did not want to receive. If I don’t want to answer my phone, I can simply ignore a call, but a text message from a number I don’t recognize is delivered to my phone whether I want it to be or not.”
 
“Don’t think for one minute that hasn’t been their plan all along – announce it at a high rate, with the intent of “backing off” to a lower rate…and then slowly increase that rate over the next few years once there’s a general acceptance of the practice “
 
“I am loathe to trust a company that changes the terms of my agreement mid-contract. I would like to learn how it is that they are allowed to do this, but if I would like to change the particulars of my contract mid agreement, it is not allowed.  I would like to think that if the terms are changed, shouldn’t the principal agreement holder be notified of the changes, otherwise it be nullified?”
 
“Pay twice for one service…..  I’ll charge a fee to them for writing a cheque to pay my bill”
 
“Clearly it is in the best interest of consumers for their elected representatives to voice their concerns on top of those of the consumers when Canadians are being gouged at almost every turn. Bell and Telus clearly to not have the best interests of their customers in mind, rather as always, they are motivated by greed and profit. “
 
“Kudo’s to the NDP on this one!!”
 
This is so typical Bell, Bait and Switch,  first bait the customers and nail the customers on the  extras next too. 
    
Google slams Bell Canada: open Internet is “extraordinary”
Ars Technica – By Nate Anderson | Published: July 08, 2008 – 12:30PM CT The public comments on Bell Canada’s P2P throttling practices are in, and one thing is clear: a gulf the size of Nunavut separates the huge ISPs from web-based companies and consumer groups. Google goes further; not only should Bell stop picking and choosing which lawful apps to throttle, but the company needs to start upgrading its infrastructure in a serious way. Throttling merely “encourages carriers to build their business model around managing scarcity, rather than developing more abundant capacity.
Google slams Bell Canada for throttling Internet Canada.com TORONTO – Internet heavyweight Google Inc. has waded into a fight with Bell Canada, saying the telecommunications company should be “prohibited” from the practice of curtailing of peer-to-peer Internet use to manage limited capacity on its network.
Google joins in Bell Canada traffic throttling war p2pnet.net
CBC.ca – ITBusiness.ca – FierceTelecom – mediacaster
all 16 news articles »

Cellphone users to be charged for incoming text messages
CBC.ca –  Cellphone users with Bell and Telus are going to have to fork over a little more to receive incoming text messages, under new pricing plans slated to roll out in August.
Get ready to pay for incoming text messages Canada.com
Uproar over new Canadian texting fees United Press International
Mobile Magazine – Soonews.ca – QuicklyBored – The Province
all 40 news articles »  En Français »

There is a  public outrage on the part of Canadian consumers following the release of the local pricing plans. Apple the iPhone maker has watched nearly 50,000 of its loyal customers sign an anti-Rogers petition at ruinediphone.com, which has in turn sparked hundreds of potentially damaging reports on the matter by bloggers and members of the mainstream media. 

Canada’s cellphone market is currently dominated by three key players – Bell (TSX:BCE), Telus and Rogers Communications Inc.(TSX:RCI.B).

The petition has attracted attention in Canada and abroad, but it won’t have any effect on Rogers unless consumers follow through with the old-fashioned but simple and reliable strategy for pulling down prices.

If you don’t like the price of an iPhone, don’t buy it. If Rogers finds it has priced itself out of the market, it won’t take a petition to ring in lower prices.

All that is just the beginning of the Customer reactions, war I had written about months ago too.

Prentice calls Bell, Telus to task for decision to charge clients without bundle The Canadian Press – Wed Jul 9, 4:05 PM

OTTAWA – Industry Minister Jim Prentice is taking Bell Mobility and Telus Mobility to task for their plans to charge some of their customers for each incoming text message and called both company CEOs to Ottawa to explain their “ill-thought out” decision.

and what about big bad Bell sympatico

  http://thenonconformer.wordpress.com/2008/07/06/bell-bce-sympatico-iphone/

Internet oversight
Globe and Mail – 3 hours ago
Toronto — Re Google Raises Fuss Over Bell’s Speed Bumps (Report on Business, July 9): Bell Canada and other telecommunications companies have been slowing, shaping and restricting Internet traffic for some time.
Google slams “throttling” of internet traffic in Canada Digital Home
Google condemns Bell’s ‘throttling’ practice Toronto Star
Canada.com – Ars Technica – CBC.ca – BetaNews
all 51 news articles »

 

Canada’s phone companies and the federal government itself  have still even failed to understand how the consumers, markets are changing.. so both Bell and Telus get hit by a backlash over new texting prices.  It is not just  about price, it was about the restriction and limitation of the user experiences too. Canadian telecom giants are feeling the heat like never before by  an increasingly savvy and demanding customer against finely tuned telecom incumbents . There is   irony to the fact that as the phone companies roll out new services that allow people to communicate instantly in new ways, their customers are using the technology to express their criticism of how those services are offered and priced.  the government’s plan to keep the wireless industry also unregulated is real crap.  Neither of these rather mostly abusive parties  are about to listen to the Canadian Customers still, it will take more drastic responses..
 
 

Dealing effectively with complaints, problems, bad service , ISP provider-

The company has also adopted rebranded its Bell ExpressVu, Sympatico and residential service in favour of Bell TV, Bell Internet and Bell Home Phone.
 
To: correspondenceminister@ic.gc.ca ; mpremier@gov.ab.ca ; premier@gov.bc.ca ; premier@leg.gov.mb.ca ; Premier@gnb.ca ; premier@gov.nl.ca ; floyd_roland@gov.nt.ca ; premier@gov.ns.ca ; rwjghiz@gov.pe.ca ; premier@gov.sk.ca ; dennis.fentie@gov.yk.ca ; compbureau@cb-bc.gc.ca ; info@ccts-cprst.ca ; infomgs@mgs.gov.on.ca ; ccbbb@canadiancouncilbbb.ca ; pm@pm.gc.ca ; Nicholson.R@parl.gc.ca ; Day.S@parl.gc.ca ; Dion.S@parl.gc.ca ; Abbott.J@parl.gc.ca ; allenm@parl.gc.ca ; Ambrose.R@parl.gc.ca ; Anders.R@parl.gc.ca ; Baird.J@parl.gc.ca ; Bell.D@parl.gc.ca ; Bernier.M@parl.gc.ca ; Blackburn.J@parl.gc.ca ; Cannon.L@parl.gc.ca ; casson@rickcasson.com ; Chong.M@parl.gc.ca ; Clement.T@parl.gc.ca ; davebatters@shaw.ca ; Davidp@parl.gc.ca ; delmad@parl.gc.ca ; DevolB@parl.gc.ca ; Emerson.D@parl.gc.ca ; Faille.M@parl.gc.ca ; Finley.D@parl.gc.ca ; Flaherty.J@parl.gc.ca ; Fletcher.S@parl.gc.ca ; Goodale.R@parl.gc.ca ; hawnL@parl.gc.ca ; Hearn.L@parl.gc.ca ; Holland.M@parl.gc.ca ; info@dickharrismp.ca ; jaffer@parl.gc.ca ; Keeper.T@parl.gc.ca ; Kenney.J@parl.gc.ca ; Layton.J@parl.gc.ca ; Lukiwski.T@parl.gc.ca ; Lunn.G@parl.gc.ca ; Mackay.P@parl.gc.ca ; MacKenzie.D@parl.gc.ca ; martin.paul@parl.gc.ca ; mathyi@parl.gc.ca ; Mayes.C@parl.gc.ca ; Moore.J@parl.gc.ca ; Obhrai.D@parl.gc.ca ; OConnor.G@parl.gc.ca ; Oda.B@parl.gc.ca ; ottawa@larrymiller.ca ; Pallister.B@parl.gc.ca ; pepinl@sen.parl.gc.ca ; Prentice.J@parl.gc.ca ; rajotte.j@parl.gc.ca ; sgroj@parl.gc.ca ; silva.m@parl.gc.ca ; simmssc@parl.gc.ca ; Skelton.C@parl.gc.ca ; Solberg.M@parl.gc.ca ; sorenson.k@parl.gc.ca ; Toews.V@parl.gc.ca ; Verner.J@parl.gc.ca ; volpej1@parl.gc.ca ; warkentin.c@parl.gc.ca ; Yelich.L@parl.gc.ca ; zedp@parl.gc.ca ; letters@cbc.ca ; news@ctv.ca ; newsroom@herald.ca ; newsdesk@lfpress.com ; submit@theherald.canwest.com ; letters@thegazette.canwest.com ; localnews@tc.canwest.com ; sunnewstips@png.canwest.com ; city@thejournal.canwest.com ; globalnews.reg@globaltv.ca ; mmarshall@leaderpost.canwest.com ; tabtips@png.canwest.com ; sanderson@thecitizen.canwest.com ; newsroom@canadianchristianity.com ; ministre@finances.gouv.qc.ca ; ministre@justice.gouv.qc.ca ; Letters@globeandmail.com
Subject: Dealing effectively with complaints, problems, bad service , ISP provider-
The Written Complaints are always an important way to identify areas of much needed improvement, and  they can lead to significant  improvements eventually.
 
You might be so dissatisfied with your phone company, ISP provider, or whatever? and next most persons will simply transfer their account  immediately  to another firm, another service provider entirely, but beware you may still have to deal with the penalty for breaking the contract,  and in reality such an approach does not do anything to alleviate or likely help the same problem that many other customers next will also have. If you help  to deal with it all now properly it may all take more  time but in the end it will generally, if done right, next  bring positive changes and great regards for  and from other now as well.
 
Some of the most common areas of complaints, difficulty are as follow:
  • Advertisements – for complaints about the truth, accuracy, ethics or legality of advertisements, as well as confusing or unclear labeling directions, contact the Minister of Consumer Affairs
  • Bills – for complaints about problems with your phone bill, or ISP in the first instance you should contact the telephone or ISP  service provider. If you are not satisfied with their response then contact not only the Telecommunications Industry Ombudsman   but many others as well.. You might also want to contact the nearest office of your federal, state, provincial consumer affairs ministry now too..
  • Fixed Line or Mobile Phone Contracts – The actual contract that supplies you with a mobile or fixed line telephone is a trade agreement. These come under contract law and contracts are sometimes disputed as being either unfair or unfulfilled. In these cases, again you should firstly contact the organization with whom you signed the contract. If you are not satisfied with their response then again, contact the nearest office of the Department of Consumer affairs.
  • The Quality of the Telephone Service or ISP now . Again, in the first instance you should always take up any complaint regarding the quality of the telephone service with your service providers as well as to the others.
  • Radio and Television Program Content For radio or television broadcast program content (not advertising), the federal  Broadcasting Authority  is generally responsible for ensuring that programs ‘reflect community standards’. They all will  asks that you first make your complaint directly to the broadcaster concerned. They say that if a station fails to answer your written complaint within thirty days, or if you are otherwise still not happy with their response, you should then contact them,
How to Make an Effective Complaint –   General Rules
..
The first simple, honest step is to contact the organization that you do have the problem with, and to tell them next preferably always  in writing next too, specially  that you want to make a complaint and you are also going to detail it in writing to them and to many others for further references now too.
..
Before making the specific contact, – make sure you do now have a clear idea about exactly what you are going to ask them. tell them. Do generally take some detailed, specific notes and do have them in front of you so you don’t get distracted or next forget any part of the essential information you want to share with them too. If possible,  do also have a proposed resolution to your complaint that you would be fully happy with  and present this to them too. Assemble a pen first now, and all the information that might be necessary for you to refer to, in front of you, out it all  in writing on  a page even before you call, including the initial telephone number, account number and billing address and next also the subsequent references given to you. . If you are calling about a specify phone or ISP account, bill, try to make sure you have a reference copy of it in front of you. The more prepared you are for the first telephone call, the more likely  you will also need it when you have call back again later. Rarely does even phone call or one letter suffice. Do talk also to your friends, neighbors, and do also see if they had the same problem now too.
..
You do try to phone them firm first and follow it up with a confirming letter next too.  Do Stay in control always without being interrupted or distracted by the others. State your case as calmly as possible, and note this do even repeat it to them especially  if they are not listening to you, or if they as usual falsely try to lie to you, try to divert the topics, your complaint now. However, you should always plan to make a telephone call when you are feeling in full control, time  to deal with the problem..
..
Have a pen and paper ready in front of you. Take note always of the date and tie time you call, how long you waited before your call was answered, how long you had talked for  and the name of the person you spoke to. In the future it might be even helpful for you to monrtstily bill the same  firm for wasting your time in their not addressing the problem. That should get their notice now next  too and show how serious you are in getting the problems, conflict resolve in an adequate manner now still too.

Remember always that when presenting  most complaints it takes  some time, prepare to be ready for the time to pass, but do know also as to how to handle the false delays. Send them always  next with a copy to others a reminder letter, email that you are waiting for an adequate response to your specific complaint for a start.

When any person  does  experience service or equipment problems, their resulting dissatisfactions,  complaints now can be  often even more compounded by them not being able to directly firstly to talk to or to deal with anyone that is really helpful about the problem, in a position of authority to do so now,  even firstly now without waiting for hours on the telephone for a firm’s initial or subsequent responses – note the delays sometimes this is a deliberate act by the firms to discourage you from initially now making the complaint. The reality  thus often still is that you may always need to wait a long while before your phone call is answered and if you can’t now really wait, your next numerous unsuccessful attempts also to speak with someone will ultimately not only  waste your time but will also increase your frustration.  Anger can be a common reaction the reality that the  service and equipment problems  that too often are not quickly and effectively solved, or one too often being cut off over and over again, or rather buck passed,  transferred to others again and again, or put on hold or the telephone phones are answered by electronically generated voice systems that lyingly promise to return your call now are also rightfully extremely annoying..
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A common false tactic  now used by too  many firms, municipalities, services is to try to cut you off  the phone or your post , by lyingly finding some excuse to deal with you even like saying that you are rude or what ever. Merely repeat to them calmly your specific request stating that you want to talk to someone that can effectively help you with your  specific complaints and can you be passed  to that person, manager? If at any time you feel you are becoming upset, cool down, and remind yourself why you are calling, what you are doing. Simply  using the free , holding time to write down  the basic complaints,  details even for their later use if nerd be. Ask for their name, the name of their managers, and their email now as well and tell them you intend to write about it, posting your complaint to others, on the net as well. If they cut you off, a normal course of action from the much too many  bad firms and their bad customer service departments these days too now, persist and get a proper mailing address still.
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Complaining by phone, or face to face  generally means there is no undeniable record of the event, even that it had now ever occurred, transpired. Some how many more persons next do tend to be responsive when the see the undeniable complaint in writing, but not always. Thus the Follow up letters are also generally essential. Do always  resort to writing letters with copies to the related managers, and your local elected representatives, news media so they too ALL  can be informed and ALL CAN act upon it.
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The problem also with using just the phone to deal with a complaint, is that there is no record of what really has happened especially when the outcomes now are too often mostly negative. Do still understand that there are much too many unrepentant, pretentious firms that hire too many liars to defy the complaints, truths. Even here your witnessed  public exposure will help to bring this out into the open, to light so others can deal with it effectively too. No one can deny your own personal witness if detailed in writing now too. The Pen is always mightier than the sword still too these days.
Appropriate disclosures to the right parties, the persons who have the power to make changes, executives, news media, elected officials, regulating bodies too  can work wonders next too.
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A good complaint letter will probably help you to get the best results quicker. A signed written complaint, with at least your full name, address and telephone number  is always  important, effective even on one made by e-mail. You should receive an adequate, serious  written response within a reasonable time period at the most within 30 days at the most if not sooner. It is always best to write a letter to the company outlining your concerns, an email is acceptable as long as you send copies of it to others. Do also  Request that they reply to your complaint in writing and keep their letter in case you need it in future.
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According to Ellen Phillips, author of Shocked, Appalled and Dismayed! How to Write Letters of Complaint, the most effective letters of complaint include some of these five key elements:
  1. Direct a copy of the the letter to the highest-ranking person in the organization as well and to the Consumer and Government Organizations as well:
  2. Construct a strong opening sentence even as to what you want, expect  from them, and do sate it to be done within a reasonable period of time too.
  3. Describe the problem complaint  concisely and factually including any steps you have already taken
  4. Clearly do also  Imply that the company will not only  lose your business but hat of many  others too for you will share it with them too. Tell them  that  you also now cannot be sued by anyone of posting or for telling the truth. That you also do welcome any subsequent threats of a lawsuit as it will being the whole matter into the open and give it more much  needed publicity too.
  5. Do Place all the responsibility for resolving  the complaints with the recipient and their related mangers even for their rightfully blame in their  failure to solve the problem you had rightfully addressed to them already too.
If the telephone or internet service provider does not solve your problem you could also contact one of the  relevant external complaint-handling agencies: If any of them now do not resolve your problem for you in a way that you are happy with, you can and often should take the process even a step further and all in writing now too, meanwhile also making the whole process publically posted on the internet, available to the news media and the local elected officials will also help to weed out the much too many pretentious pretentious bad   regulators as well. I have rightfully followed all this myself too now. The darkness tends to hate the light , being exposed to all.

YOUR RIGHT TO END THE CONTRACT WHEN IT CHANGES. When your contract with your mobile, internet, fixed-line or VoIP (net phone) service provider changes, often you will have a right to end the contract early without having to pay additional fees (eg cancellation or termination fees). Your original contract has been breached, changed if monthly access fees or call rates increase and also if download limits or free monthly call credits have been reduced. Firms that breach a contract can now also expect a penalty payment now to you as well for doing so. See also basic contract laws.

http://thenonconformer.wordpress.com/2008/04/27/basic-contract-law/ http://thenonconformer.wordpress.com/2008/05/18/on-how-to-deal-with-it/ http://thenonconformer.wordpress.com/2008/06/24/hanging-up-on-early-exit-fees/

About contracts mer.vic.gov.au/CA256EB5000644CE/page/Shopping+Trading+%26+Pricing-Contracts-About+Contracts?OpenDocument&1=920-Shopping+Trading+%26+Pricing~&2=110-Contracts~&3=0-About+Contracts~

If for example you entered into a 24 month mobile phone contract and after say 2 months your call rates increased, you will have a right to cancel the contract and not have to pay a cancellation or early termination fee. If your service provider refuses to waive a cancellation/termination fee in these circumstances, you can contact the others

Taking the Problem next to an External complaints, regulating Agency can be really cumbersome, and also even take a long time, so contact the local news media first. You can Search the internet for the news media editors  contacts and your local elected officials now too.
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Public exposure and prosecuting of the major guilty, bad persons, firms, serves everyone’s best interest always too. Being now still nice to any of the bad guys is a total waste of time for they next still have no reasons to make any of the much needed positive changes.
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As a consumer, it is often still difficult to know where to go to resolve complaints,  disputes, especially if something you have bought goes wrong, the cost of going to court, the hassle,  it is often more than your purchase is worth but  now there is a much cheaper and often effective approach, use the internet, for all justice is not necessary better handle in the court of laws, and that approach is still full  public exposure.
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So how is the clearly unacceptable immoral Bell Sympatico now still handling all of my rightful 280 letter of  complaints to them, and when can I get proper responses from all of the parties concerned now too, even in the government? Or do I still have to write about it to all over and over again even on the net?
 
 
Beware always of men and women, bullies, tormentors, control freaks,  persons, civil and public servants,  politicians, pastors, leaders, elders, Corporations  who falsely do, will try to enslave you, oppress   you, exploit you even while they claim they are proclaiming the truth, democracy, trying to help you, etc.,
 
Is 51:23 ..your tormentors {and} oppressors, those who said to you, Bow down, that we may ride {or} tread over you; and you have made your back like the ground and like the street for them to pass over.

 http://thenonconformer.wordpress.com/2009/06/14/buyer-beware-beware/

“It’s all to convince to convey that Bell is and has gotten better,” Bell Mobility president Wade Oosterman said in an interview.

But telecom analyst Carmi Levy of AR Communications said the changes will have little impact unless they are accompanied by a dramatic improvement to customer service.

“You can change your logo and you can change the name of your offering until the cows come home but if you don’t change the fundamental way that you operate, then the rebranding effort will be for not,” the Toronto-based analyst said in an interview.

He said Bell needs to be less adversarial and aggressive with customers and more responsive to their needs.

“This needs to be just the first salvo in an ongoing effort to become a softer friendlier company to deal with.”

New Bell chief executive George Cope has promised to improve customer service as it completely overhauls the vast business. The Montreal-based company recently announced plans to shed 15 per cent of management and sell non-core assets.

 http://thenonconformer.wordpress.com/2011/03/23/%e2%80%9ccanada%e2%80%99s-worst-cell-phone-bill%e2%80%9d/

Libel

Canada’s  Supreme Court throws out libel case against outspoken B.C. talk show host   VANCOUVER — The country’s top court has absolved former Vancouver radio personality Rafe Mair of defamation for a commentary.   The Supreme Court of Canada decision in the defamation suit also broadened a key defence often used by journalists to ward off libel actions. In a 9-0 judgment Friday, the Supreme Court of Canada ruled that Mair was engaging in fair comment in the 1999 radio editorial that was critical of Kari Simpson, a high-profile player in a campaign opposing the use of teaching materials about gay lifestyles in local schools. In the course of the editorial, the controversial former radio commentator made references to the Klan, Hitler and skinheads, although he claimed he wasn’t saying that Simpson actually advocated violence against gays. The judge went on, however, to say that Mair wasn’t liable for damages because he held an honest belief in the views he expressed – one of the traditional elements in the legal defence long known as fair comment. The Supreme Court, in Friday’s judgment   went on to rewrite the legal test for such a defence.  There was no proof that Mair’s dominant motive was personal malice,   and thus “his expression of opinion, however, exaggerated, was protected by the law. “We live in a free country where people have as much right to express outrageous and ridiculous opinions as moderate ones.” A key component of the fair comment defence has long been that the person making the comment must sincerely believe in it. In the course of the ruling, however, the high court modified that test. Commentary must still have a factual basis, be made without malice and be in the public interest, said Binnie. But the test of honest belief is not whether the specific person holding the opinion believed it. The yardstick is whether any person might honestly hold the view based on the facts at issue. Binnie acknowledged that is “not a high threshold” for any defendant to met. But neither is it appropriate to rule out “a piece of devil’s advocacy” in any debate on a matter of public importance.  Mair, who no longer works at the station, said he’s glad they took the case to the high court. “This could be a enormous benefit to the journalism industry and therefore, to the people that read and watch it,” Mair said in Vancouver. http://canadianpress.google.com/article/ALeqM5jdP5CRF6hm0H_fuYFL_m6d_jI7GQ

Too many people  still do believe in their own sole right of free speech still but they  do next try to deny these same right of others by even threatening to sue them for libel, slander.. sound Familiar Mr Stephen Harper PM of Canada? or Bell Sympatico? or the Toronto Airport Fellowship Church pastors? Benny Hynn? etc.,’

The pastors of the Toronto airport fellowship Church and many other pastors, Christians groups on the net  had asked me in writing not to write to them, and what they can preach about the sins of others but I can’t do that to them? What hypocrisy on their parts now still too.  Even in the churches, evangelical pastoral sections there are much too many really bad unacceptable apples still out there. Too often now our personal rights in this country are now slowly being forcibly demanded to ne sidetracked to accommodate others wishes … Imagine what Canada would be like if any of the church pastors, government forcibly told the citizens, the columnists, editors, commentators what they could and could not publish. Imagine if we had something like a Ministry of Truth, a Ministry of the Media, a Ministry of Thought. If that doesn’t scare you then you rightfully  scare me. These bullying groups appear to be using any angle within the law, courts,  or their influence to try and become our ’superiors’ in some way. It’s about time that truths that are unpalatable to certain sections of our society be allowed to be expressed. We live in a free country, with the right to freedom of expression and speech. Telling the facts does not constitute a ‘hate’ crime now as well. Only those people who want to curtail or own freedoms while they use theirs  would call this a hate crime. If these various groups or people cannot tolerate anyone’s free speech, or debate, why in the world are they living in the west?  If you don’t like the freedoms that are enjoyed by ALL citizens here, then go live in a country where theirs and your freedom  now is denied.  Without freedom of speech, and the freedom of the press we can no longer claim to be a democratic country. No one has the right to stifle the free dispensing of valuable information. Not even Evangelical pastors.  We must all be be vigilant against any attempts of demonic enslavement of us and the  false hindrances of our own rights.  “Those that try to silence honest, open, and free speech are a danger to this country. I hold that to be true. “
                 
Now in Canada even  I am very used to people the much too many Bullies who  try to falsely dominate you, and these bullies go overboard in their reactions when you expose the truth about them and others  especially when their pet idols, or careers are threatened.  Me I am still rightfully actively resistant  to all of the  abusers, bullies, liars, even to the Church, GOVERNMENTAL, CORPORATE, POLICE  oppressions still too. Even those persons who falsely try to send lawyers or the police to my home to harass me, to try to intimidate me, to shut me up. I clearly do believe in the right of everyone to speak, to speak out as well,  and to be equally heard by all, so we can all judge what has been said if it is appropriate and we can next corresponding act upon it, even in the church, in the government, on the Internet now too. Clearly some people falsely DO DISALLOW THIS RIGHT… the bad persons especially as even I know this for sure. They respond with a personal attack, inquisition, censorship, lies, slanders, diversions, distortions, instead of facing, dealing with the facts, truths being presented. Confirming to many what they still are really like, immoral, abusive bullies.

Blinked? Canadian Human Rights Commission Dismisses Complaint Against Maclean’s

[CNW, Press Release] Maclean’s magazine is pleased that the Canadian Human Rights Commission has dismissed the complaint brought against it by the Canadian Islamic Congress. The decision is in k… more »

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Mind you the same radio station did not like all the bad publicity they got and the radio personality next lost his job anyway.

Anyway all Christians are governed by higher laws even that of showing  love to others, meekness too, humility and purity too… not just whether they can be sued for libel, slander..

Now too often I myself also do not agree with the comments,  free speech, but I merely  tend to disregard it it next..

but what I do rightfully oppose still any and all free speech  especially on the so called Christian Churches Internet sites, that is   lying, slanderous, insulting, abusive, bullying, bashing.. such as the false bash of Pentecostals by the Brethren, Baptists, Reformed, etc., haters. Or the supposedly evangelical Baptist pastor who had said in the pulpit that he could not understand what Hitler did that was so bad, I helped to fire him , he now sells life insurance instead..

( I heard a Muslim recently say the same thing to me, and so I asked him what he thought next if I will post a cartoon with the picture of his so called prophet saying the same thing.. he next quickly got red and objected to it..)

and even here now we all do still have 2 alternatives.. we can post our rebuttal, objections on their Internet site our ours

or next even take the matter  further to the news media, or  before the provincial Human Right Commissions, and others too..

not all justice is handled in the courts of Law or by a lawsuit.

https://postedat.wordpress.com/2008/07/18/libel-2/

http://thenonconformer.wordpress.com/2008/08/09/libel-on-the-net/