And I used to think that Politicians were big liars..

 

And I used to think that Politicians were big liars.. till I had encountered BCE, Bell Sympatico .. by the way Cops, RCMP, Lawyers, realtors, Pastors, judges and their regulating societies too are some of the most immoral, biggest liars  now that I have encountered in my lifetime! 

Did you ever hear of someone advertising a car that could go up  to 500 kmph, and they would give you also unlimited gas to do it, but they still next did not tell you honestly, before you bought the car, or rented it now, that certain serious restrictive conditions would apply, these speeds on the average would be 25kmph and the high speeds they could not be met even 25 percent of the time-  because the racing track could not handle the speeds over half  of the time,  the allotted road, track already was overly congested, and the service mechanics seem to be busy always fixing the car so you could not use it effectively.. 
 
Now well that is exactly the kind of poor , unacceptable services I now have gotten when I got the very poor, inadequate Bell Sympatico high speed internet services.. for 75 percent of the time, during 5 months of the year Bell did not keep it’s promises to me, did not provide me with a steady, high speed, internet service.. as far as their unlimited downloads, they capped the download by as much as 90 percent almost all of the weekends, evenings without telling me now too.. and when I complain about it to them they replied as far as they Bell were concerned I had gotten adequate service from them.. what Bull , crap response was that?
 
Bell was one of the worst firms I dealt with in my lifetime.. Buyer beware of them always, they are never likely to change..
 
 
do see also and  Do pass on this page also to others..
 
 
 
Advertisements

The Justifiable Consumer uproar in Canada

 

 I have sent many letters to the useless Minister of Industry, Consumer affairs,  Jim Prentice MP   CorrespondenceMinister@ic.gc.ca  and when I next phoned them in Ottawa and I HAD RECENTLY asked about a decent reply to my many letters, they said they do not know where they are,  and for me to mail them again TO THEM.. RATHER ask them to read them on the net too then for they are there as well!! Let them RE read this too..

 

Stephen Harper is a hit when viewed from afar Calgary Herald,  Canada –  From a close-up perspective, the Conservative government has put in a fairly credible, largely scandal-free performance since the election in 2006 ????????????????????? Not true!
 
The MP Stephen Harper, he is nice from far but far from nice, as we all know also that he lies, lied, had broken most of his re-election promises, which the Conservative Ostriches in Alberta would now have us falsely try to deny, and even have us wrongfully  to become liars like them now too…  even denying Harper’s and the Conservative promises of full openness, transparency ,  accountability and not to hire any conservative friends, etc,… to be different than the other parties now too.. not be merely another  bullies, bashers, liars, slanderers, living high on the hog, alcoholics, etc,..
 
the typical bad lawyer, Minister of industry, consumer affairs, Jim Prentice MP, also hires his Conservative friend, shame on you.. Tories appoint Reform founder Manning to science advisory panel  AND as for Preston Manning ALL HE SEEMS TO LOVE TO TALK ABOUT MONEY THE ROOT OF ALL EVIL.. NOW HE MANNING WILL GET MORE MONEY TO DO THAT TOO. ABSURD! If he is now a real Christian then I am a monkey’s uncle too. HOW IS THAT FOR A SCIENTIFIC INPUT?
 
So the Industry minister even calls on Bell, Telus to explain new text charges- 
 
 

 

This is not even a new issue but an old one. I firstly could not help but notice that a very significant AMOUNT OF YOUNG PEOPLE USE THE iPHONES AND COMPUTERS STILL, and that as a direct result we now have whole generation of users who clearly do strongly hate the federal government as well as the big corporations for allowing them to be abused again and again. A really Smart move??  for the Conservatives and big Corporations   getting young customers too mad at them now even for life. Certainly not a good, or a great marketing practice for  the Conservatives, the Corporations, even for Industry Minister Jim Prentice MP. The whole fiasco, poor past responses, inactions   now still being poorly thought out ironically  applies now even to to the Conservatives and the Industry Minister himself  now as well.. It all clearly falls in the same category as the Conservative Stockwell Day MP  and his past skidoo antics.

“Finally Industry Minister Jim Prentice is calling on the chief executive officers of Bell and Telus to meet with him and explain their decision to charge consumers for incoming text messages. Jim Prentice has sent letters to the heads of the two companies, has said the decision to charge consumers without text bundling packages will hurt consumers. The companies must meet with him before Aug. 8. “While I have no desire to interfere with the day-to-day business decisions of two private companies, I do have a duty as minister of industry to protect the interests of the consuming public when necessary,” Prentice said in a statement. “I believe this was a poorly thought out decision.” Under the Corporations  new plans, customers will be charged 15 cents for each incoming text message, including uninvited spam messages. Previously, customers without text plans were only charged for outgoing messages. Customers with a text messaging rate plan or bundle will not be affected by the new charges.”

Hey  let me shout it all to you again and again, as a taxpayer I too always do openly rightfully expect always a  good government, and I rightfully expect the government to do it’s job, including all of it’s ministers, and I rightfully also expect them always to fully to protect the citizens from the Corporations false misleading advertising, price gouging, price fixing, price collusions, bait and switch approach sales marketing approach, and a lot more. The problem also with the industry minister acting now on the iphone text issue while better late than never, is that the same major ISPs have used the same immoral approach on their Internet services as well and to date nothing was , is being done still about that  wrongfully. and this is also still unacceptable.
 
It is also still  interesting how much of the negative complaints rightfully are even coming from Alberta even from the Industries Minister’s own riding, Province too, right from the heart of Conservative supporter country.
 
Here again is how many Canadian consumers, citizens do see it as far as the iphones mainly. “Only the person who sends the message should be charged plain and simple. Why should I pay because some spammer sent me a text message that I did not want to receive. If I don’t want to answer my phone, I can simply ignore a call, but a text message from a number I don’t recognize is delivered to my phone whether I want it to be or not.”
 
“Don’t think for one minute that hasn’t been their plan all along – announce it at a high rate, with the intent of “backing off” to a lower rate…and then slowly increase that rate over the next few years once there’s a general acceptance of the practice “
 
“I am loathe to trust a company that changes the terms of my agreement mid-contract. I would like to learn how it is that they are allowed to do this, but if I would like to change the particulars of my contract mid agreement, it is not allowed.  I would like to think that if the terms are changed, shouldn’t the principal agreement holder be notified of the changes, otherwise it be nullified?”
 
“Pay twice for one service…..  I’ll charge a fee to them for writing a cheque to pay my bill”
 
“Clearly it is in the best interest of consumers for their elected representatives to voice their concerns on top of those of the consumers when Canadians are being gouged at almost every turn. Bell and Telus clearly to not have the best interests of their customers in mind, rather as always, they are motivated by greed and profit. “
 
“Kudo’s to the NDP on this one!!”
 
This is so typical Bell, Bait and Switch,  first bait the customers and nail the customers on the  extras next too. 
    
Google slams Bell Canada: open Internet is “extraordinary”
Ars Technica – By Nate Anderson | Published: July 08, 2008 – 12:30PM CT The public comments on Bell Canada’s P2P throttling practices are in, and one thing is clear: a gulf the size of Nunavut separates the huge ISPs from web-based companies and consumer groups. Google goes further; not only should Bell stop picking and choosing which lawful apps to throttle, but the company needs to start upgrading its infrastructure in a serious way. Throttling merely “encourages carriers to build their business model around managing scarcity, rather than developing more abundant capacity.
Google slams Bell Canada for throttling Internet Canada.com TORONTO – Internet heavyweight Google Inc. has waded into a fight with Bell Canada, saying the telecommunications company should be “prohibited” from the practice of curtailing of peer-to-peer Internet use to manage limited capacity on its network.
Google joins in Bell Canada traffic throttling war p2pnet.net
CBC.ca – ITBusiness.ca – FierceTelecom – mediacaster
all 16 news articles »

Cellphone users to be charged for incoming text messages
CBC.ca –  Cellphone users with Bell and Telus are going to have to fork over a little more to receive incoming text messages, under new pricing plans slated to roll out in August.
Get ready to pay for incoming text messages Canada.com
Uproar over new Canadian texting fees United Press International
Mobile Magazine – Soonews.ca – QuicklyBored – The Province
all 40 news articles »  En Français »

There is a  public outrage on the part of Canadian consumers following the release of the local pricing plans. Apple the iPhone maker has watched nearly 50,000 of its loyal customers sign an anti-Rogers petition at ruinediphone.com, which has in turn sparked hundreds of potentially damaging reports on the matter by bloggers and members of the mainstream media. 

Canada’s cellphone market is currently dominated by three key players – Bell (TSX:BCE), Telus and Rogers Communications Inc.(TSX:RCI.B).

The petition has attracted attention in Canada and abroad, but it won’t have any effect on Rogers unless consumers follow through with the old-fashioned but simple and reliable strategy for pulling down prices.

If you don’t like the price of an iPhone, don’t buy it. If Rogers finds it has priced itself out of the market, it won’t take a petition to ring in lower prices.

All that is just the beginning of the Customer reactions, war I had written about months ago too.

Prentice calls Bell, Telus to task for decision to charge clients without bundle The Canadian Press – Wed Jul 9, 4:05 PM

OTTAWA – Industry Minister Jim Prentice is taking Bell Mobility and Telus Mobility to task for their plans to charge some of their customers for each incoming text message and called both company CEOs to Ottawa to explain their “ill-thought out” decision.

and what about big bad Bell sympatico

  http://thenonconformer.wordpress.com/2008/07/06/bell-bce-sympatico-iphone/

Internet oversight
Globe and Mail – 3 hours ago
Toronto — Re Google Raises Fuss Over Bell’s Speed Bumps (Report on Business, July 9): Bell Canada and other telecommunications companies have been slowing, shaping and restricting Internet traffic for some time.
Google slams “throttling” of internet traffic in Canada Digital Home
Google condemns Bell’s ‘throttling’ practice Toronto Star
Canada.com – Ars Technica – CBC.ca – BetaNews
all 51 news articles »

 

Canada’s phone companies and the federal government itself  have still even failed to understand how the consumers, markets are changing.. so both Bell and Telus get hit by a backlash over new texting prices.  It is not just  about price, it was about the restriction and limitation of the user experiences too. Canadian telecom giants are feeling the heat like never before by  an increasingly savvy and demanding customer against finely tuned telecom incumbents . There is   irony to the fact that as the phone companies roll out new services that allow people to communicate instantly in new ways, their customers are using the technology to express their criticism of how those services are offered and priced.  the government’s plan to keep the wireless industry also unregulated is real crap.  Neither of these rather mostly abusive parties  are about to listen to the Canadian Customers still, it will take more drastic responses..
 
 

Dealing effectively with complaints, problems, bad service , ISP provider-

The company has also adopted rebranded its Bell ExpressVu, Sympatico and residential service in favour of Bell TV, Bell Internet and Bell Home Phone.
 
To: correspondenceminister@ic.gc.ca ; mpremier@gov.ab.ca ; premier@gov.bc.ca ; premier@leg.gov.mb.ca ; Premier@gnb.ca ; premier@gov.nl.ca ; floyd_roland@gov.nt.ca ; premier@gov.ns.ca ; rwjghiz@gov.pe.ca ; premier@gov.sk.ca ; dennis.fentie@gov.yk.ca ; compbureau@cb-bc.gc.ca ; info@ccts-cprst.ca ; infomgs@mgs.gov.on.ca ; ccbbb@canadiancouncilbbb.ca ; pm@pm.gc.ca ; Nicholson.R@parl.gc.ca ; Day.S@parl.gc.ca ; Dion.S@parl.gc.ca ; Abbott.J@parl.gc.ca ; allenm@parl.gc.ca ; Ambrose.R@parl.gc.ca ; Anders.R@parl.gc.ca ; Baird.J@parl.gc.ca ; Bell.D@parl.gc.ca ; Bernier.M@parl.gc.ca ; Blackburn.J@parl.gc.ca ; Cannon.L@parl.gc.ca ; casson@rickcasson.com ; Chong.M@parl.gc.ca ; Clement.T@parl.gc.ca ; davebatters@shaw.ca ; Davidp@parl.gc.ca ; delmad@parl.gc.ca ; DevolB@parl.gc.ca ; Emerson.D@parl.gc.ca ; Faille.M@parl.gc.ca ; Finley.D@parl.gc.ca ; Flaherty.J@parl.gc.ca ; Fletcher.S@parl.gc.ca ; Goodale.R@parl.gc.ca ; hawnL@parl.gc.ca ; Hearn.L@parl.gc.ca ; Holland.M@parl.gc.ca ; info@dickharrismp.ca ; jaffer@parl.gc.ca ; Keeper.T@parl.gc.ca ; Kenney.J@parl.gc.ca ; Layton.J@parl.gc.ca ; Lukiwski.T@parl.gc.ca ; Lunn.G@parl.gc.ca ; Mackay.P@parl.gc.ca ; MacKenzie.D@parl.gc.ca ; martin.paul@parl.gc.ca ; mathyi@parl.gc.ca ; Mayes.C@parl.gc.ca ; Moore.J@parl.gc.ca ; Obhrai.D@parl.gc.ca ; OConnor.G@parl.gc.ca ; Oda.B@parl.gc.ca ; ottawa@larrymiller.ca ; Pallister.B@parl.gc.ca ; pepinl@sen.parl.gc.ca ; Prentice.J@parl.gc.ca ; rajotte.j@parl.gc.ca ; sgroj@parl.gc.ca ; silva.m@parl.gc.ca ; simmssc@parl.gc.ca ; Skelton.C@parl.gc.ca ; Solberg.M@parl.gc.ca ; sorenson.k@parl.gc.ca ; Toews.V@parl.gc.ca ; Verner.J@parl.gc.ca ; volpej1@parl.gc.ca ; warkentin.c@parl.gc.ca ; Yelich.L@parl.gc.ca ; zedp@parl.gc.ca ; letters@cbc.ca ; news@ctv.ca ; newsroom@herald.ca ; newsdesk@lfpress.com ; submit@theherald.canwest.com ; letters@thegazette.canwest.com ; localnews@tc.canwest.com ; sunnewstips@png.canwest.com ; city@thejournal.canwest.com ; globalnews.reg@globaltv.ca ; mmarshall@leaderpost.canwest.com ; tabtips@png.canwest.com ; sanderson@thecitizen.canwest.com ; newsroom@canadianchristianity.com ; ministre@finances.gouv.qc.ca ; ministre@justice.gouv.qc.ca ; Letters@globeandmail.com
Subject: Dealing effectively with complaints, problems, bad service , ISP provider-
The Written Complaints are always an important way to identify areas of much needed improvement, and  they can lead to significant  improvements eventually.
 
You might be so dissatisfied with your phone company, ISP provider, or whatever? and next most persons will simply transfer their account  immediately  to another firm, another service provider entirely, but beware you may still have to deal with the penalty for breaking the contract,  and in reality such an approach does not do anything to alleviate or likely help the same problem that many other customers next will also have. If you help  to deal with it all now properly it may all take more  time but in the end it will generally, if done right, next  bring positive changes and great regards for  and from other now as well.
 
Some of the most common areas of complaints, difficulty are as follow:
  • Advertisements – for complaints about the truth, accuracy, ethics or legality of advertisements, as well as confusing or unclear labeling directions, contact the Minister of Consumer Affairs
  • Bills – for complaints about problems with your phone bill, or ISP in the first instance you should contact the telephone or ISP  service provider. If you are not satisfied with their response then contact not only the Telecommunications Industry Ombudsman   but many others as well.. You might also want to contact the nearest office of your federal, state, provincial consumer affairs ministry now too..
  • Fixed Line or Mobile Phone Contracts – The actual contract that supplies you with a mobile or fixed line telephone is a trade agreement. These come under contract law and contracts are sometimes disputed as being either unfair or unfulfilled. In these cases, again you should firstly contact the organization with whom you signed the contract. If you are not satisfied with their response then again, contact the nearest office of the Department of Consumer affairs.
  • The Quality of the Telephone Service or ISP now . Again, in the first instance you should always take up any complaint regarding the quality of the telephone service with your service providers as well as to the others.
  • Radio and Television Program Content For radio or television broadcast program content (not advertising), the federal  Broadcasting Authority  is generally responsible for ensuring that programs ‘reflect community standards’. They all will  asks that you first make your complaint directly to the broadcaster concerned. They say that if a station fails to answer your written complaint within thirty days, or if you are otherwise still not happy with their response, you should then contact them,
How to Make an Effective Complaint –   General Rules
..
The first simple, honest step is to contact the organization that you do have the problem with, and to tell them next preferably always  in writing next too, specially  that you want to make a complaint and you are also going to detail it in writing to them and to many others for further references now too.
..
Before making the specific contact, – make sure you do now have a clear idea about exactly what you are going to ask them. tell them. Do generally take some detailed, specific notes and do have them in front of you so you don’t get distracted or next forget any part of the essential information you want to share with them too. If possible,  do also have a proposed resolution to your complaint that you would be fully happy with  and present this to them too. Assemble a pen first now, and all the information that might be necessary for you to refer to, in front of you, out it all  in writing on  a page even before you call, including the initial telephone number, account number and billing address and next also the subsequent references given to you. . If you are calling about a specify phone or ISP account, bill, try to make sure you have a reference copy of it in front of you. The more prepared you are for the first telephone call, the more likely  you will also need it when you have call back again later. Rarely does even phone call or one letter suffice. Do talk also to your friends, neighbors, and do also see if they had the same problem now too.
..
You do try to phone them firm first and follow it up with a confirming letter next too.  Do Stay in control always without being interrupted or distracted by the others. State your case as calmly as possible, and note this do even repeat it to them especially  if they are not listening to you, or if they as usual falsely try to lie to you, try to divert the topics, your complaint now. However, you should always plan to make a telephone call when you are feeling in full control, time  to deal with the problem..
..
Have a pen and paper ready in front of you. Take note always of the date and tie time you call, how long you waited before your call was answered, how long you had talked for  and the name of the person you spoke to. In the future it might be even helpful for you to monrtstily bill the same  firm for wasting your time in their not addressing the problem. That should get their notice now next  too and show how serious you are in getting the problems, conflict resolve in an adequate manner now still too.

Remember always that when presenting  most complaints it takes  some time, prepare to be ready for the time to pass, but do know also as to how to handle the false delays. Send them always  next with a copy to others a reminder letter, email that you are waiting for an adequate response to your specific complaint for a start.

When any person  does  experience service or equipment problems, their resulting dissatisfactions,  complaints now can be  often even more compounded by them not being able to directly firstly to talk to or to deal with anyone that is really helpful about the problem, in a position of authority to do so now,  even firstly now without waiting for hours on the telephone for a firm’s initial or subsequent responses – note the delays sometimes this is a deliberate act by the firms to discourage you from initially now making the complaint. The reality  thus often still is that you may always need to wait a long while before your phone call is answered and if you can’t now really wait, your next numerous unsuccessful attempts also to speak with someone will ultimately not only  waste your time but will also increase your frustration.  Anger can be a common reaction the reality that the  service and equipment problems  that too often are not quickly and effectively solved, or one too often being cut off over and over again, or rather buck passed,  transferred to others again and again, or put on hold or the telephone phones are answered by electronically generated voice systems that lyingly promise to return your call now are also rightfully extremely annoying..
..
A common false tactic  now used by too  many firms, municipalities, services is to try to cut you off  the phone or your post , by lyingly finding some excuse to deal with you even like saying that you are rude or what ever. Merely repeat to them calmly your specific request stating that you want to talk to someone that can effectively help you with your  specific complaints and can you be passed  to that person, manager? If at any time you feel you are becoming upset, cool down, and remind yourself why you are calling, what you are doing. Simply  using the free , holding time to write down  the basic complaints,  details even for their later use if nerd be. Ask for their name, the name of their managers, and their email now as well and tell them you intend to write about it, posting your complaint to others, on the net as well. If they cut you off, a normal course of action from the much too many  bad firms and their bad customer service departments these days too now, persist and get a proper mailing address still.
..
Complaining by phone, or face to face  generally means there is no undeniable record of the event, even that it had now ever occurred, transpired. Some how many more persons next do tend to be responsive when the see the undeniable complaint in writing, but not always. Thus the Follow up letters are also generally essential. Do always  resort to writing letters with copies to the related managers, and your local elected representatives, news media so they too ALL  can be informed and ALL CAN act upon it.
..
The problem also with using just the phone to deal with a complaint, is that there is no record of what really has happened especially when the outcomes now are too often mostly negative. Do still understand that there are much too many unrepentant, pretentious firms that hire too many liars to defy the complaints, truths. Even here your witnessed  public exposure will help to bring this out into the open, to light so others can deal with it effectively too. No one can deny your own personal witness if detailed in writing now too. The Pen is always mightier than the sword still too these days.
Appropriate disclosures to the right parties, the persons who have the power to make changes, executives, news media, elected officials, regulating bodies too  can work wonders next too.
..
A good complaint letter will probably help you to get the best results quicker. A signed written complaint, with at least your full name, address and telephone number  is always  important, effective even on one made by e-mail. You should receive an adequate, serious  written response within a reasonable time period at the most within 30 days at the most if not sooner. It is always best to write a letter to the company outlining your concerns, an email is acceptable as long as you send copies of it to others. Do also  Request that they reply to your complaint in writing and keep their letter in case you need it in future.
..
According to Ellen Phillips, author of Shocked, Appalled and Dismayed! How to Write Letters of Complaint, the most effective letters of complaint include some of these five key elements:
  1. Direct a copy of the the letter to the highest-ranking person in the organization as well and to the Consumer and Government Organizations as well:
  2. Construct a strong opening sentence even as to what you want, expect  from them, and do sate it to be done within a reasonable period of time too.
  3. Describe the problem complaint  concisely and factually including any steps you have already taken
  4. Clearly do also  Imply that the company will not only  lose your business but hat of many  others too for you will share it with them too. Tell them  that  you also now cannot be sued by anyone of posting or for telling the truth. That you also do welcome any subsequent threats of a lawsuit as it will being the whole matter into the open and give it more much  needed publicity too.
  5. Do Place all the responsibility for resolving  the complaints with the recipient and their related mangers even for their rightfully blame in their  failure to solve the problem you had rightfully addressed to them already too.
If the telephone or internet service provider does not solve your problem you could also contact one of the  relevant external complaint-handling agencies: If any of them now do not resolve your problem for you in a way that you are happy with, you can and often should take the process even a step further and all in writing now too, meanwhile also making the whole process publically posted on the internet, available to the news media and the local elected officials will also help to weed out the much too many pretentious pretentious bad   regulators as well. I have rightfully followed all this myself too now. The darkness tends to hate the light , being exposed to all.

YOUR RIGHT TO END THE CONTRACT WHEN IT CHANGES. When your contract with your mobile, internet, fixed-line or VoIP (net phone) service provider changes, often you will have a right to end the contract early without having to pay additional fees (eg cancellation or termination fees). Your original contract has been breached, changed if monthly access fees or call rates increase and also if download limits or free monthly call credits have been reduced. Firms that breach a contract can now also expect a penalty payment now to you as well for doing so. See also basic contract laws.

http://thenonconformer.wordpress.com/2008/04/27/basic-contract-law/ http://thenonconformer.wordpress.com/2008/05/18/on-how-to-deal-with-it/ http://thenonconformer.wordpress.com/2008/06/24/hanging-up-on-early-exit-fees/

About contracts mer.vic.gov.au/CA256EB5000644CE/page/Shopping+Trading+%26+Pricing-Contracts-About+Contracts?OpenDocument&1=920-Shopping+Trading+%26+Pricing~&2=110-Contracts~&3=0-About+Contracts~

If for example you entered into a 24 month mobile phone contract and after say 2 months your call rates increased, you will have a right to cancel the contract and not have to pay a cancellation or early termination fee. If your service provider refuses to waive a cancellation/termination fee in these circumstances, you can contact the others

Taking the Problem next to an External complaints, regulating Agency can be really cumbersome, and also even take a long time, so contact the local news media first. You can Search the internet for the news media editors  contacts and your local elected officials now too.
..
Public exposure and prosecuting of the major guilty, bad persons, firms, serves everyone’s best interest always too. Being now still nice to any of the bad guys is a total waste of time for they next still have no reasons to make any of the much needed positive changes.
..
As a consumer, it is often still difficult to know where to go to resolve complaints,  disputes, especially if something you have bought goes wrong, the cost of going to court, the hassle,  it is often more than your purchase is worth but  now there is a much cheaper and often effective approach, use the internet, for all justice is not necessary better handle in the court of laws, and that approach is still full  public exposure.
..
So how is the clearly unacceptable immoral Bell Sympatico now still handling all of my rightful 280 letter of  complaints to them, and when can I get proper responses from all of the parties concerned now too, even in the government? Or do I still have to write about it to all over and over again even on the net?
 
 
Beware always of men and women, bullies, tormentors, control freaks,  persons, civil and public servants,  politicians, pastors, leaders, elders, Corporations  who falsely do, will try to enslave you, oppress   you, exploit you even while they claim they are proclaiming the truth, democracy, trying to help you, etc.,
 
Is 51:23 ..your tormentors {and} oppressors, those who said to you, Bow down, that we may ride {or} tread over you; and you have made your back like the ground and like the street for them to pass over.

 http://thenonconformer.wordpress.com/2009/06/14/buyer-beware-beware/

“It’s all to convince to convey that Bell is and has gotten better,” Bell Mobility president Wade Oosterman said in an interview.

But telecom analyst Carmi Levy of AR Communications said the changes will have little impact unless they are accompanied by a dramatic improvement to customer service.

“You can change your logo and you can change the name of your offering until the cows come home but if you don’t change the fundamental way that you operate, then the rebranding effort will be for not,” the Toronto-based analyst said in an interview.

He said Bell needs to be less adversarial and aggressive with customers and more responsive to their needs.

“This needs to be just the first salvo in an ongoing effort to become a softer friendlier company to deal with.”

New Bell chief executive George Cope has promised to improve customer service as it completely overhauls the vast business. The Montreal-based company recently announced plans to shed 15 per cent of management and sell non-core assets.

 http://thenonconformer.wordpress.com/2011/03/23/%e2%80%9ccanada%e2%80%99s-worst-cell-phone-bill%e2%80%9d/