Acanac

What ever you do not get Acanac for their support services is really now poor..  and they will try to blame you or all others for it.. never themselves

for if you ask them to do something or you do have any serious problem in my many personal expereinces they firstly all do try pass the buck, and they cannot listen too well, so they rather do ask you to send them an email that they also  cannot read or adequately deal with or reply to now as well, and ludicrously when they do get your email they even next again will ask you to call them again by phone cause they it seems do not want a written record of the complaint or they are again clearly running in circles merely passing the buck..

and their managers refuse to talk to you directly cause you as a paid customer do try rightfully to make a complaint about their very poor services.

On top of that they must be having so many support services troubles that you even have to wait for hours to try to talk with their DSL support departments too..

Now they too do clearly now do need better managers and better employees.. Canada’s main hiring problems is that too often the general manager tends to hire friends or friends of friends as subordinate managers.. all meaning next that you cannot discipline or manage any of them, or fire them.. so the subordinate employees also tend to be aware of it too.. they also next tend to do the minimum amount of work that they can get away with and not be blamed for.. so the firm’s or department whole productivity is next at an all time low and eventually all of\these now bad firms, departments next do pay for it, their reputation goes down, even their stock prices go down, and their profitability as well, etc. Firing now next\ the general manager does shake up the pecking order and it tends to get an increase of the profitability, productivity

..

Microsoft Fix it. Even Improve performance, safety and security in Internet Explorer

 
It would be a gross understatement to say that the Microsoft operating systems are trouble free, for  we all often experience DVD problems, internet explorer problems, etc
 
and MS helps does not come that freely, for even their great effective free  software solution have MS bias as well. MS does not like you to make changes to their operating  system now too. Nevertheless these are good tools!

Improve performance, safety and security in Internet Explorer.   Automatically diagnose issues that may reduce safety in Internet Explorer or cause Internet Explorer to respond slowly or crash.

What it fixes…
  • Defective Internet Explorer add-ons. Disables defective add-ons.
  • Phishing filter is turned off. Turns the phishing filter on.
  • Pop-up blocker is turned off. Turns the Pop-up blocker on to block pop-ups.
  • Security settings are not set to recommended settings. Resets security to recommended settings.
  • Internet Explore does not update cached pages or updates them inefficiently, causing launch to be slow. Resets the page sync policy to automatic.
  • Cache size is too small or too big, causing slow performance. Resets the cache size to be within 50-250 MB of the default range.
  • Concurrent server connections set too low or too high causing slow performance. Restore IE concurrent connection settings to defaults.
  • Pop-up blocker is turned off allowing pop screens. Turns the Pop Up Blocker on.
  • Resets Internet Explorer security settings to the default (recommended) levels.
  • Enable the Phishing Filter.
  • Enable Data Execution Prevention for Internet Explorer
  • .
Please visit the Fix it Solution          Center for additional automated support tools.

 Microsoft Fix it Center makes getting support easier than ever because automatic troubleshooters solve the issues you have now and prevent new ones. Microsoft Fix it Center makes getting support easier than ever, with tools that help solve the issues you have now and prevent new ones.

-Easy to Install and Run: Easy-to-use wizards will guide you through the set-up process and help you anytime you need support.

-Automated: With automated troubleshooters, Fix it Center helps solve issues with your PC, even if you’re not sure what the exact problem is. Fix It Center scans your device to diagnose and repair problems, then gives you the option to “Find and fix” or to “Find and report.

-Preventive Care: By helping you find and fix issues before they become real problems, Fix it Center helps keep your PC running smoothly and automatically downloading the latest solutions.

Also now Hotmail is providing you with the option to enhance the security of your entire Hotmail session with HTTPS data encryption (via secure socket layers, or SSL), which is currently used to help secure your Hotmail sign-in. Today’s update joins a series of other recent security updates, with which Hotmail offers advanced security safeguards to help protect your email account from hijackers and fraud.Also starting today, SkyDrive, Photos, Docs, and Devices pages all automatically use SSL encryption, transferring all their data over HTTPS. By using a connection with advanced security features, you can be even more confident that your account is safer from hijackers, and your private information is less likely to fall into someone else’s hands.

To enable HTTPS for your Hotmail inbox, calendar, and contacts, go to https://account.live.com/ManageSSL. Once you enable this feature, all of your future connections to Hotmail will be delivered over SSL.

Some connections to Hotmail won’t be available if you turn on HTTPS, including:

  • Outlook Hotmail Connector
  • Windows Live Mail
  • The Windows Live application for Windows Mobile (version 6.5 and earlier) and Symbian

We’re constantly working to continue providing great security for our customers, so stay tuned.

http://windowsteamblog.com/windows_live/b/windowslive/archive/2010/11/09/hotmail-security-improves-with-full-session-https-encryption.aspx

 

Windows Live Essentials 2011 , over 16 million people have downloaded the latest version. We’re very excited about what Windows Live Essentials 2011 brings to Windows 7. Some of the key features  :

  • Make the perfect group picture with Photo Fuse in Windows Live Photo Gallery.
  • Windows Live Mail lets you automatically upload & share photos on SkyDrive in a photo email that looks beautiful and doesn’t clog your inbox (or the recipients’ inboxes) with attachments.
  • AutoMovie automatically pulls in metadata from your photos for captions and credits in Movie Maker.
  • Make a video call to Xbox Kinect from Messenger.
  • Sync a virtually unlimited number of files to another PC (or Mac) using Windows Live Mesh.
  • Windows Live has a large set of social partners that includes Facebook, MySpace, YouTube, Flickr, LinkedIn, and 75 other websites globally.

You can download the new Windows Live Essentials 2011 here to get started today.

http://windowsteamblog.com/windows_live/b/windowslive/archive/2010/10/22/windows-live-essentials-brings-you-amazing-photos-and-videos-for-free.aspx

 

.
do see also

http://thenonconformer.wordpress.com/2012/02/01/how-can-i-speed-up-or-improve-my-home-pc-microsoft-computer-performance-overall/

http://thenonconformer.wordpress.com/2012/12/30/hey-i-know-the-new-year-is-coming-but-still-the-2-biggest-requests-i-get-besides-can-i-have-some-money/

,

One of the most common causes for a misbehaving PC is malware—viruses and other malicious apps that spy on you and slow down your computer. Unfortunately, no single app can find 100 percent of malware, so we recommend keeping at least these three cleaning programs in your toolkit.
Run Malwarebytes’ (http://bit.ly/BjJJ) and SuperAntiSpyware (http://bit.ly/23MxVo) first, and then Combofix (http://bit.ly/mJgzK) if the problem
persists.  MAXIMUMPC | OCT 2010 | www.maximumpc.com

see also https://postedat.wordpress.com/2010/11/02/computer-users-have-become-a-cash-cow-for-many/

http://thenonconformer.wordpress.com/2009/04/09/the-average-illiterate-computer-users-are-taking-a-great-risk/

Computer users have become a cash cow for many

 
   

It seems everyone is trying to make a big profit from the computer users, including computer manufacturers, computer, magazines  telecommunication companies, Internet services providers, even software sellers and pornographers,  hackers too.
 
In Canada  Bell’s Consumer complaints , abuses and their increase was so predictable because Canada’s too often major telecommunications companies, the 3 Stooges, they  have not changed nor their abusive behaviors Bell included now. Bell (TSX:BCE), Telus (TSX:T) and Rogers (TSX:RCI.B) “lead the ladder in terms of complaints”. In total 3,747 complaints were  received in the 2009-2010 monitoring period, up from those in 2008-2009.  http://thenonconformer.wordpress.com/2009/12/15/about-time-big-3-put-into-their-place-bell-rogers-and-telus/
 
After going through what seems to have been several years without getting hit with a serious virus, this weekend I got nailed with a killer. It was one of those extremely annoying trojan viruses that digs it’s way into your system and causing some serious damage along the way. The fun worst part about this virus was how it would instantly activate itself upon windows starting up, then to make matters worse, it would instantly close out any applications you tried to open and wiped out internet access all together.  The main goal of the virus was to not only infect your computer, but also to make money in the process. On the flip side, there are tons of web sites cashing in on anti virus software without being bastards and having to infect computers with a virus to make their living. Web sites dedicated to providing information on how to remove these viruses are also cashing in. 
 
ORGANISED crime online has become rife over the last few years with more and more computer and Internet users falling victim to phishing and different forms of viruses and spyware.   we are now entering a new era where viruses are being deliberately developed and spread for potential profit – huge profit. Antivirus software is becoming big business, not only because new viruses are constantly being created or ‘improved’ that can bypass existing antivirus software, but also because people are living in fear of getting a nasty infection and losing all their valuable data. Many people are also even  scammed into purchasing antivirus or anti-spyware software by being made to believe that their pc is infected. There are many ways that any computer connected to the Internet can become infected or accessed by viruses and spyware. http://witnessthis.wordpress.com/2010/11/02/viruses-and-why-they%e2%80%99re-so-profitable/  
 

The average, Illiterate computer users are taking a great risk  

 
 
Which reminds me my Bell internet services is still disastrous, unreliable, I have connectivity problems even as of lately periodically when I have no downloads even, I have email sending problems as well.. and what Bell does not know how to fix this still and it wants more money? dream on..
 

It would be a gross understatement to say that the Microsoft operating systems are trouble free. for  we all often experience DVD problems, internet explorer problems, etc and MS helps does not come that freely, for even their great effective free    software solution have MS bias as well . MS does not like you to make changes to their operating  system now too.

  https://postedat.wordpress.com/2010/11/16/microsoft-fix-it-even-improve-performance-safety-and-security-in-internet-explorer/


 

some of the typical Search Words on this Posted site

These are recent examples of some of the typical Search Words on this site
 
heart disease and unforgivness
heart problems and too much sugar, diabetes   
are people still flocking to Alberta
how many rich people in Calgary? 
insurance cost after impaired driving in Alberta   
defamation on the net   
wrongful accusations  
best way to deal with wrongful accusations   
system restore,  dealing with viruses   
windows “backup files”      
what are CRTC  doing about ISP traffic shaping  
how many car accidents  in Ontario  
 The percent of people who have car accidents 
% of rich people Alberta, Canada  
  
I am not amazed how many topics being searched are often repeated  such as what are CRTC  doing about ISP traffic shaping, basically the CRTC are doing nothing good for consumers.  Some of these searches are very common on my other sites as well.

 

 

Bible teachings on how god speaks to his own
Canadian prime minister 
junk food = heart attacks 
victory Christian fellowship churches 
should you believe in the bible?
slander  
what you should know about the bible  
cancer, diabetes, caused by food 
latter rain revival   
A W Tozer   
united Pentecostal Church complaints  
is god speaking today 1 
Todd Bentley
a good name is rather to be chosen
Wolves in Christian sheep clothing 
what the bible says about Israel

Posted – Top Posts and Pages read

Politics- Political, corruptions, inducements  
How many rich people in Calgary, Edmonton  
Healing, Todd Bentley, Florida, Lakeland  
Canada’s Prime Minister Stephen Harper  
The Faith Factor 2008 vs. 2004 — US Exit Polls  
The really Bad Alliance , Evangelical Church  
 
The Jesus Name Apostolic Holiness Church  
Dirtied politics  
Assemblies of God Pentecostals  
Lies, slander, personal defamation   
Dispensationalists it seems to compensate  

 

 (Heb 10:31 KJV)  It is a fearful thing to fall into the hands of the living God.

It always still amazes me how many pastors lie and say they are doing God’s work and yet they never quote the Bible to anyone, so who are they actually fooling: God, the Bible or mere self, men in reality? When I first examine a pastor I first go to his study and see what books he uses.. over the Bible.. so I can know why he is failing. The Holy Spirit himself in detail too will lead and guide you in all truth.. if you actually are led by him now.
 
It is undeniable fact that these days 70 percent of all pastors are bad, so I have helped to fire many evangelical pastors, founding church pastors as well, I helped to closed two evangelical churches as well. Most pastors still are are sex maniacs , counsel divorce, alcoholics falsely still too.
 
Public exposure and prosecuting of the guilty serves everyone’s best interest.
 
I am no ostrich and I also do  follow what Apostle Paul did, I first had wrote letters to the churches,  members, adherents about their uancceptable sins.. I talk to people I love and rightfully even rebuke them before all as well.
 
Genuine Prophets sill point fingers today and still do ask people to repent.
 
(Rev 2:5 KJV)  Remember therefore from whence thou art fallen, and repent, and do the first works; or else I will come unto thee quickly, and will remove thy candlestick out of his place, except thou repent.
 
(Rev 2:16 KJV)  Repent; or else I will come unto thee quickly, and will fight against them with the sword of my mouth.
 
(Rev 2:21 KJV)  And I gave her space to repent of her fornication; and she repented not.
 
(Rev 2:22 KJV)  Behold, I will cast her into a bed, and them that commit adultery with her into great tribulation, except they repent of their deeds.
 
(Rev 3:3 KJV)  Remember therefore how thou hast received and heard, and hold fast, and repent. If therefore thou shalt not watch, I will come on thee as a thief, and thou shalt not know what hour I will come upon thee.
 
(Rev 3:19 KJV)  As many as I love, I rebuke and chasten: be zealous therefore, and repent.
 
(1 Tim 5:20 KJV)  Them that sin rebuke before all, that others also may fear.
 
(1 Tim 5:21 KJV)  I charge thee before God, and the Lord Jesus Christ, and the elect angels, that thou observe these things without preferring one before another, doing nothing by partiality.
(3 John 1:2 KJV)  Beloved, I wish above all things that thou mayest prosper and be in health, even as thy soul prospereth.
 
(3 John 1:3 KJV)  For I rejoiced greatly, when the brethren came and testified of the truth that is in thee, even as thou walkest in the truth.
 
(3 John 1:4 KJV)  I have no greater joy than to hear that my children walk in truth.
 
God bless you
 

Straight-from-the-horse’s-mouth

Like I have too often still said
 
Vigilance, continual Vigilance is need in all areas of life it seems cause otherwise our rights are abused, overlooked, falsely censored even. Such as the ISP, Internet service providers  obligations to their customers, contractual agreements, On top of that there is no question that many major Internet corporations profit have also  been built on the back of free labor, the free contributors. Which they tend to no longer appreciated and restrict falsely access to many of these sites now instead. Ever discover that while the main search engines will readily give you a list of sites, that you may next have difficulties accessing many of these sites next ands why is that? The access and the speed aren’t too bad but still only during  certain, limited  portions of day  or night.  Such internet  traffic management is really really unacceptable. For if they were to invest in newer, better infrastructure to raise capacity, they would even get more customers. It’s much, much cheaper to throttle torrent traffic or do nothing than it is to expand the overused, obsolete infrastructure.  If even Microsoft,  corporations, companies & governments are distributing more and more  content through the internet then all of the ISPs have to keep up to date and increase their capacity in response. Other countries are embracing this, and have brighter economic futures & control, profitability, consumer satisfactions  as well.
 

72 percent of businesses say they would change ISP if their Internet connection became unreliable. The independent research carried out by Shape the Future Limited on behalf of Zen Internet, the award winning ISP, surveyed over a 1,000 Small Medium Enterprises (SMEs) between September and October. 

An important decisive factor for SMEs is the level of support provided by ISPs: 85 percent stated that the level of support was the most important criteria when choosing an ISP while the highest number of respondents, 80 per cent, considers UK based support to be very important. Some ISP providers have been criticised for taking telephone support overseas and cutting staffing costs.

Just over half of those asked, 55 per cent were happy with their current supplier and were unlikely to change, 45 percent are unhappy. and 68 per cent had not changed ISP in the last year but   13 per cent are considering changing ISP at present.  When they do, it’s mainly when there are issues with reliability, quality of service, cost or for higher speeds. It was found that 72 per cent of SMEs said they would change provider because of unreliable connection, but note only 40 per cent would change to save money.

98 per cent of SMEs consider reliable Internet access to be critical to the needs of their business. 71 per cent of SMEs thought it was important that their ISP was business orientated, as 80 per cent use the Web to locate suppliers and 76 per cent use it for purchasing activities.

http://www.pcworld.com/businesscenter/article/153974/small_businesses_to_isps_deliver_or_well_switch.html

Deceptive, unfair, restrictive Business trade practices by the ISP’s.
 
“A lawsuit filed against Apple and AT&T on November 4, 2008 charging misrepresentation of the 3G speed of the iPhone on AT&T’s network, has also been amended with an additional charge. The new charge claims the iPhone develops hairline cracks in the housing. Filed in the United States District Court, Eastern District of New York, Avi Koschitzki claims in the amended charge that hairline cracks in the casing of the iPhone constitute unfair practices under the New York Deceptive Practices Act. Koschitzki said the cracks appear around the camera and near the volume button on the side of the iPhone.
 
The initial lawsuit claims that Apple and AT&T misrepresented the speed of the iPhone on AT&T’s 3G network. The suit claims insufficient infrastructure of the network and the fact that so many phones have been sold that it can’t handle the volume of phones trying to use it. “Due to the overloaded 3G network, it is quite common for iPhone users to only be on the 3G network for a few minutes before being bumped to the slower EDGE network despite being in geographical areas allegedly rich with 3G network coverage,” reads the lawsuit.
 
Now we all can know that driving a sports car on an empty road produces a different sped from that when driving on the same road during peak traffic hours.
 
Now this Mis-advertisement of the actual speeds attained  also reflects the common  problem we tend to  have also in Canada with the false, misleading advertising, trade practices by Bell, Rogers, Videotron in regard to the speeds of their iphone and DSL, ADSL, cable internet services. These Communication, ISP firms amongst others are known to inflate, advertise substantially higher speeds than the consumer will actual get next get on the average, and the  next related internet congestion cause web connectivity problems, and also reductions of the downloads speeds too..
 
Now what about having now the much need real consumer protections for the citizens of Canada here as well from the greedy, lying, no good corporations?
 

The lawsuit is seeking a jury trial where they are asking for statutory, compensatory and punitive damages.” 

Time for just more of our complaining, talking  over and over again is done, rather real actions is required now even by the governments to protect the consumers.

Useful website testing speed tools  http://www.websitepulse.com/help/tools.php 

PS:The latest version of Java (Java 6 update 10) is a seriously flawed version of Java which causes numerous display and performance problems, some of which you may encounter

The only recommended way to resolve this problem is to temporarily revert to Java 6 update 7 until Sun Microsystems fix their problems. To do so you will need to uninstall Java 6 update 10 and then install update 7.

Please note that in the past older versions of Sun JAVA have been full of serious security flaws and I strongly recommend UNINSTALLING ALL PRIOR versions of SunJava thru add/Remove as well as OLD install folders PRIOR to this updated version – JUST AS A PRECAUTION –

UNLESS all the older versions are removed THERE STILL REMAINS THIS RISK.  The update doesn’t uninstall any old versions. You HAVE to go to the Control Panel and look in Add/remove programs and uninstall each one …keeping the latest, of course.

To uninstall update 10, open ‘Add/Remove Programs‘ in Control Panel (in Windows Vista this is called ‘Programs and Features‘) and remove the ‘Java(TM) 6 update 10‘ item.

Then install Update 7 from the links below.

JRE 6 Update 7 – Windows – 15.0MbJRE 6 Update 7 – Windows x64 – 13.7Mb
 

http://www.visualroute.com/support/java10.html

 

 I too have discovered often that while I personally do also have many blogs, internet sites, next my own accessibility to these sites is it seems unnecessary  restricted, difficult, and one of the main valid explanations as many of us already do know is the false periodic unacceptable capping, throttling, access restrictions,   by the ISP, internet Service Suppliers themselves. I too now do  have no sympathy for almost any of  ISPs. They firstly do still to often lie lie to get customers and next when they get them they cannot honor, keep their original promises, promised speeds and capacities  It’s one thing to gouge us all with continual increase rates but not to keep also same promised original service. No, no, no. ISPs are not only raising their rates but still also decreasing their services and the quality of it as well. 

Canadian groups oppose ISP traffic throttling ISPs ask the CRTC to stop Bell doing it

 

Bad Report urges Ottawa to keep ISP traffic throttling in place..
 
Ottawa shouldn’t give in to demands that Internet providers treat all traffic the same, says a Canadian telecommunications consultancy,  Montreal-based SeaBoard Group in a report released Thursday, another salvo in the war on net neutrality.   The report comes out as the industry awaits the release of a ruling by the Canadian Radio-Television and Telecommunications Commission (CRTC) on a complaint from a group of Internet service providers against Bell Canada’s traffic-shaping efforts. A decision had been expected at the end of September. The CRTC regulates cable and telephones, and therefore could have a say over the Internet. However, it decided in 1999 to be hands-off on new media. In March, Bell began throttling Internet traffic to subscribers and ISP resellers of its DSL service during peak hours, claiming a minority of customers are consuming large amounts of bandwidth to the detriment of the rest. The Canadian Association of Internet Providers quickly demanded the CRTC order Bell to stop slowing traffic, saying the move damages subscribers wanting fast speeds. But Bell argued managing bandwidth makes service equal for all. Meanwhile, the commission is in the middle of what it calls a New Media Project Initiative and re-examining its decision to keep its hands off new media. That review may touch on net neutrality. In the U.S., Comcast throttled BitTorrent traffic until earlier this year, when the Federal Communications Commission ordered it to stop unless it could prove the effort is necessary. Comcast then came up with a new strategy: Impose a download cap of 250Gb a month to each subscriber. SeaBoard says the first public case relating to the Net neutrality debate in France came in 2007 when the French ISP Neuf Cegetel was accused by the videosharing site Dailymotion of throttling access. Neuf Cegetel refuted the claims citing technical difficulties and the subject was eventually dropped.
 
Related Content:
Canadian groups debate ISP traffic throttling
ISPs ask the CRTC to stop Bell from defying law
Net neutrality: Google vs. Seaboard
 
I think that Google would have a better understanding of the sources of innovation on the Internet than a consultancy firm like Seaboard who, as far as I know, don’t actually do anything other than comment on other folks’ innovation. Also, as always, who paid for their report? Written by: DT, 
Report urges Ottawa to keep ISP traffic throttling in place  The bums make all the same kinds of arguments that were used to seal FTA abd NAFTA.
Written by: Rodney,
 
The SeaBoard Group is unqualified to make recommendations on..  The SeaBoard Group is by no means qualified to comment on this issue. They are a consulting firm whose clients are technology corporations including communication carriers, so they have a financial stake in this and it’s no surprise then that their report sides with the corporate position. Also, the “group” consists of three analysts: 2 economists and 1 marketing/commerce person. So who among them has an understanding of technical aspects of controlling net congestion? Answer: none of them. The report is really just an opinion piece on how market forces always know what’s best (which is what economists always say). It does not investigate Bell’s claim that traffic shaping using deep packet inspection and throttling is the only means to manage congestion (a claim which is entirely false as the Comcast example proves). It does not investigate how deep packet inspection impacts consumer privacy. And it only says that ISPs should be careful not to give themselves an advantage by throttling competitor traffic (which obviously they will as the Telstra example proves). ISPs do have to manage their networks to prevent congestion, but their is absolutely no need for them to employ traffic shaping to do so (upper limits on bandwidth and monthly caps are fair and already in use). They just want to use traffic shaping because it gives them a lot power and they use the excuse of network congestion to justify it. But no one should fall for it, the FCC didn’t. And the SeaBoard group has no credibility on this issue.
Written by: Stephen,
 
Simply illegal  There is already (illegal) Cap on so call unlimited internet. and now they want to illegally degrade a service i alreayd paid? ISPs who throttle need to be fined a couple of millions to set a exemple and prevented from ANY KIND of throttling as it is clearly illegal for them to do so. I paid for 10 Mbiit i want my 10 mbits.. if the ISP oversold it is not mhy problems…. How much do you think the MPAA/RIAA paid the Canadian ISPs to illegally throttling P2P traffic?
Written by: Mectron, from Penticton
 
Report urges Ottawa to keep ISP traffic throttling in place  Mr. Goodey has a good point. Since we are receiving less, we should be charged less. But, we are consumers which equals the bottom of the barrel for these pitiful (mono/duo) polices… This is a typical “Con” job – pun intended. I think the best thing that could come out of this is the fabulous chance to reconnect with nature – I always wanted to take up biking. Plus, I’ll save money, not having to spend any more money on computer / internet gear…
Written by: Dan, from Gatineau, QC
 
Report urges Ottawa to keep ISP traffic throttling in place  If you bought a ton of coal from me and I delivered 700 pounds but demanded full payment how would you feel? Cheated? Well now you know how I feel. Bell, Rogers, Shaw have a monopoly. They want to charge full price but not have to deliver.
Written by: Publis, 
Report urges Ottawa to keep ISP traffic throttling in place
“Comcast then came up with a new strategy: Impose a download cap of 250 Gb a month to each subscriber. Some observers think most Canadian providers will soon move to such caps, commonly seen on wireless handsets.” Caps already exist and I could only wish they were so high. Rogers has a cap of 60 GB a month for high speed express internet. CRTC wants to run the Internet like they do television and Radio. Which means Canadians will continue to get screwed out of good content in an effort to protect something that is not very good anyways… Canadian media content.
Written by: Chu, 
why should we pay for internet service we are not receiving?..  put a meter on that throttle then—–the more we are deprived of receiving full service——the less we should have to pay for it i do not like paying for something i am not getting——its called fraud.
Written by: yahn goodey, 
Selected throttling is illegal censorship  Customers are already throttled based on their package. If a customer is paying for a 10Mbit connection, why should their speed be restricted to 5Mbit for certain types of traffic? If they are paying for 10Mbit, they should get 10Mbit. Regardless of how the ISPs are trying to spin this, it all boils down to the fact that they want to be able to make corporate sanctioned traffic be fast, and everything else be slow. This means that big corporations websites will be fast (i.e. Disney, CNN, Google) and small business websites will be slow.”

Bell’s own retailers sue company for breaking contracts
CBC.ca – 2 hours ago
By Peter Nowak CBC News Bell Canada’s independent retailers say the company is giving better sales incentives to non-exclusive dealers such as Best Buy and Future Shop.
Retailers sue Bell Toronto Star
Bell Canada sued by independent dealers over reduced commissions The Canadian Press
Reuters Canada – Bloomberg – The Gazette (Montreal) – Canada NewsWire (press release)
all 22 news articles »  TSE:BCE – TSE:RCI.B – TSE:T  Langue : Français »  

 http://thenonconformer.wordpress.com/2009/07/07/crtc-farcical-hearings-on-internet-speed-control/

 

Bell Canada sued by independent dealers over reduced commissions

MONTREAL — Bell Canada’s (TSX:BCE) independent retail outlets are suing Canada’s largest telecommunications company for $200 million in an interfamily squabble over reduced commissions.

The Independent Communications Dealer Association of Canada, claiming to represent four-fifths of Bell’s independently operated stores, said Tuesday it has begun litigation in Ontario and Quebec, alleging Bell has broken its contract in several ways.

The association, saying it represents 172 store locations under the Bell, Bell World, Bell Mobility, Espace Bell and Bell Mobilite banners, cites “a downward spiral in our relationship that has escalated under Bell’s current management over the last three years.”

Association president Doris Ronca, who owns two Bell World stores in Montreal, said the group has been trying to negotiate with Bell in good faith to resolve the various problems it faces.

“Unfortunately we’ve reached a dead end and have no other choice but to go to the courts,” she said in an interview.

The dealers have knocked heads with Bell before, and purused a $135 million lawsuit in 2006 against the phone giant over a failed move by the dealers to turn their network into an income trust.

They had hoped to combine their stores in one business and float it on the stock market, but the phone company vetoed the plan.

During much of 2005, income trusts were a hot Bay Street strategy that generated tax advantages for companies that turned themselves into trusts. In late 2006, the Conservative government imposed a tax on new trusts beginning in 2011 that curbed the sector.

At the time, Bell said it would vigorously defend itself in the lawsuit.

Ronca accused Bell of years of mismanagement that has resulted in losing customer and investor brand loyalty and falling from first to third place in the wireless marketplace.

Bell is now punishing its own exclusive dealer channel by not honouring agreements and systematically destroying the competitiveness, reputations and the value of businesses that have been built over 20 years, said Ronca.

“This didn’t just start yesterday. It’s been a problem for several years now.”

The litigation claims Bell has ignored a commitment in March to leave dealers’ fees and commissions untouched until mid-2009.

It alleges that Bell has eliminated until December the payment of commissions for customers that replace handsets and renew contracts. These commissions account for up to 70 per cent of an outlet’s revenues.

It also says commissions for new product sales have been cut by between 10 per cent and 20 per cent.

The impact will be the layoff of more than 300 employees at stores in Quebec and Ontario as they lose $17.5 million in commissions until December, Ronca said.

The association says Bell is providing more lucrative incentives to non-exclusive retailers such as Wireless Wave, Best Buy and Future Shop.

And it says Bell’s direct marketing is undercutting the dealer chain.

The lawsuits claim over $200 million in damages, demand that Bell honour its current agreements, and seek the right to sell products from competitors like Telus, Rogers and new entrants in the mobile-phone business.

Bell Canada couldn’t be immediately reached for comment, but is expected to respond to the lawsuit later Tuesday.

The company’s parent BCE Inc. (TSX:BCE) is in the final stages of completing its $52 billion takeover by an investment group led by the Ontario Teachers Pension Plan Board and its U.S. partners.

http://canadianpress.google.com/article/ALeqM5iMe48mJFvpeptjUvDW1a0U0zqh1g

Bell Canada Inc.’s independent retailers are suing the company for years of “abusive, arbitrary” business practices that include changing their contracted commissions. The Independent Communications Dealer Association of Canada, which represents 172, or 80 per cent, of Bell’s independent stores, announced on Tuesday it had filed suit against the company for three years of “not honouring agreements and systematically destroying our competitiveness, reputations and the value of our businesses that we have built, some of us for over 20 years,” the group said in a statement. The retailers seek more than $200 million in damages against the company as well as a reversal of all competitive measures listed in its suit, and a commitment to honour its current contract. “Once we sign a contract, we expect that contract to be honoured, but instead, year over year, they make changes to it without our agreement,” said CDAC vice-president Rick Umbrio. “All we’re asking is for Bell to honour their commitments and agreements. We want to be able to negotiate with Bell, put something in writing and they honour it, not change it on the fly.” The final straw in the “downward spiral” of their relationship, Umbrio said, came recently when Bell decided to cut commissions dealers earn on upgrading customers to new phones. The retailers had signed a contract with Bell in March that would leave their commissions untouched until June, 2009.  http://www.cbc.ca/consumer/story/2008/10/21/tech-bell.html

 and I already have even been saying how bad  Bell is now in regard to keeping contractual agreements even for a whole year now too on the net too.

 http://thenonconformer.wordpress.com/tag/bell/

And I used to think that Politicians were big liars..

 

And I used to think that Politicians were big liars.. till I had encountered BCE, Bell Sympatico .. by the way Cops, RCMP, Lawyers, realtors, Pastors, judges and their regulating societies too are some of the most immoral, biggest liars  now that I have encountered in my lifetime! 

Did you ever hear of someone advertising a car that could go up  to 500 kmph, and they would give you also unlimited gas to do it, but they still next did not tell you honestly, before you bought the car, or rented it now, that certain serious restrictive conditions would apply, these speeds on the average would be 25kmph and the high speeds they could not be met even 25 percent of the time-  because the racing track could not handle the speeds over half  of the time,  the allotted road, track already was overly congested, and the service mechanics seem to be busy always fixing the car so you could not use it effectively.. 
 
Now well that is exactly the kind of poor , unacceptable services I now have gotten when I got the very poor, inadequate Bell Sympatico high speed internet services.. for 75 percent of the time, during 5 months of the year Bell did not keep it’s promises to me, did not provide me with a steady, high speed, internet service.. as far as their unlimited downloads, they capped the download by as much as 90 percent almost all of the weekends, evenings without telling me now too.. and when I complain about it to them they replied as far as they Bell were concerned I had gotten adequate service from them.. what Bull , crap response was that?
 
Bell was one of the worst firms I dealt with in my lifetime.. Buyer beware of them always, they are never likely to change..
 
 
do see also and  Do pass on this page also to others..
 
 
 

The Justifiable Consumer uproar in Canada

 

 I have sent many letters to the useless Minister of Industry, Consumer affairs,  Jim Prentice MP   CorrespondenceMinister@ic.gc.ca  and when I next phoned them in Ottawa and I HAD RECENTLY asked about a decent reply to my many letters, they said they do not know where they are,  and for me to mail them again TO THEM.. RATHER ask them to read them on the net too then for they are there as well!! Let them RE read this too..

 

Stephen Harper is a hit when viewed from afar Calgary Herald,  Canada –  From a close-up perspective, the Conservative government has put in a fairly credible, largely scandal-free performance since the election in 2006 ????????????????????? Not true!
 
The MP Stephen Harper, he is nice from far but far from nice, as we all know also that he lies, lied, had broken most of his re-election promises, which the Conservative Ostriches in Alberta would now have us falsely try to deny, and even have us wrongfully  to become liars like them now too…  even denying Harper’s and the Conservative promises of full openness, transparency ,  accountability and not to hire any conservative friends, etc,… to be different than the other parties now too.. not be merely another  bullies, bashers, liars, slanderers, living high on the hog, alcoholics, etc,..
 
the typical bad lawyer, Minister of industry, consumer affairs, Jim Prentice MP, also hires his Conservative friend, shame on you.. Tories appoint Reform founder Manning to science advisory panel  AND as for Preston Manning ALL HE SEEMS TO LOVE TO TALK ABOUT MONEY THE ROOT OF ALL EVIL.. NOW HE MANNING WILL GET MORE MONEY TO DO THAT TOO. ABSURD! If he is now a real Christian then I am a monkey’s uncle too. HOW IS THAT FOR A SCIENTIFIC INPUT?
 
So the Industry minister even calls on Bell, Telus to explain new text charges- 
 
 

 

This is not even a new issue but an old one. I firstly could not help but notice that a very significant AMOUNT OF YOUNG PEOPLE USE THE iPHONES AND COMPUTERS STILL, and that as a direct result we now have whole generation of users who clearly do strongly hate the federal government as well as the big corporations for allowing them to be abused again and again. A really Smart move??  for the Conservatives and big Corporations   getting young customers too mad at them now even for life. Certainly not a good, or a great marketing practice for  the Conservatives, the Corporations, even for Industry Minister Jim Prentice MP. The whole fiasco, poor past responses, inactions   now still being poorly thought out ironically  applies now even to to the Conservatives and the Industry Minister himself  now as well.. It all clearly falls in the same category as the Conservative Stockwell Day MP  and his past skidoo antics.

“Finally Industry Minister Jim Prentice is calling on the chief executive officers of Bell and Telus to meet with him and explain their decision to charge consumers for incoming text messages. Jim Prentice has sent letters to the heads of the two companies, has said the decision to charge consumers without text bundling packages will hurt consumers. The companies must meet with him before Aug. 8. “While I have no desire to interfere with the day-to-day business decisions of two private companies, I do have a duty as minister of industry to protect the interests of the consuming public when necessary,” Prentice said in a statement. “I believe this was a poorly thought out decision.” Under the Corporations  new plans, customers will be charged 15 cents for each incoming text message, including uninvited spam messages. Previously, customers without text plans were only charged for outgoing messages. Customers with a text messaging rate plan or bundle will not be affected by the new charges.”

Hey  let me shout it all to you again and again, as a taxpayer I too always do openly rightfully expect always a  good government, and I rightfully expect the government to do it’s job, including all of it’s ministers, and I rightfully also expect them always to fully to protect the citizens from the Corporations false misleading advertising, price gouging, price fixing, price collusions, bait and switch approach sales marketing approach, and a lot more. The problem also with the industry minister acting now on the iphone text issue while better late than never, is that the same major ISPs have used the same immoral approach on their Internet services as well and to date nothing was , is being done still about that  wrongfully. and this is also still unacceptable.
 
It is also still  interesting how much of the negative complaints rightfully are even coming from Alberta even from the Industries Minister’s own riding, Province too, right from the heart of Conservative supporter country.
 
Here again is how many Canadian consumers, citizens do see it as far as the iphones mainly. “Only the person who sends the message should be charged plain and simple. Why should I pay because some spammer sent me a text message that I did not want to receive. If I don’t want to answer my phone, I can simply ignore a call, but a text message from a number I don’t recognize is delivered to my phone whether I want it to be or not.”
 
“Don’t think for one minute that hasn’t been their plan all along – announce it at a high rate, with the intent of “backing off” to a lower rate…and then slowly increase that rate over the next few years once there’s a general acceptance of the practice “
 
“I am loathe to trust a company that changes the terms of my agreement mid-contract. I would like to learn how it is that they are allowed to do this, but if I would like to change the particulars of my contract mid agreement, it is not allowed.  I would like to think that if the terms are changed, shouldn’t the principal agreement holder be notified of the changes, otherwise it be nullified?”
 
“Pay twice for one service…..  I’ll charge a fee to them for writing a cheque to pay my bill”
 
“Clearly it is in the best interest of consumers for their elected representatives to voice their concerns on top of those of the consumers when Canadians are being gouged at almost every turn. Bell and Telus clearly to not have the best interests of their customers in mind, rather as always, they are motivated by greed and profit. “
 
“Kudo’s to the NDP on this one!!”
 
This is so typical Bell, Bait and Switch,  first bait the customers and nail the customers on the  extras next too. 
    
Google slams Bell Canada: open Internet is “extraordinary”
Ars Technica – By Nate Anderson | Published: July 08, 2008 – 12:30PM CT The public comments on Bell Canada’s P2P throttling practices are in, and one thing is clear: a gulf the size of Nunavut separates the huge ISPs from web-based companies and consumer groups. Google goes further; not only should Bell stop picking and choosing which lawful apps to throttle, but the company needs to start upgrading its infrastructure in a serious way. Throttling merely “encourages carriers to build their business model around managing scarcity, rather than developing more abundant capacity.
Google slams Bell Canada for throttling Internet Canada.com TORONTO – Internet heavyweight Google Inc. has waded into a fight with Bell Canada, saying the telecommunications company should be “prohibited” from the practice of curtailing of peer-to-peer Internet use to manage limited capacity on its network.
Google joins in Bell Canada traffic throttling war p2pnet.net
CBC.ca – ITBusiness.ca – FierceTelecom – mediacaster
all 16 news articles »

Cellphone users to be charged for incoming text messages
CBC.ca –  Cellphone users with Bell and Telus are going to have to fork over a little more to receive incoming text messages, under new pricing plans slated to roll out in August.
Get ready to pay for incoming text messages Canada.com
Uproar over new Canadian texting fees United Press International
Mobile Magazine – Soonews.ca – QuicklyBored – The Province
all 40 news articles »  En Français »

There is a  public outrage on the part of Canadian consumers following the release of the local pricing plans. Apple the iPhone maker has watched nearly 50,000 of its loyal customers sign an anti-Rogers petition at ruinediphone.com, which has in turn sparked hundreds of potentially damaging reports on the matter by bloggers and members of the mainstream media. 

Canada’s cellphone market is currently dominated by three key players – Bell (TSX:BCE), Telus and Rogers Communications Inc.(TSX:RCI.B).

The petition has attracted attention in Canada and abroad, but it won’t have any effect on Rogers unless consumers follow through with the old-fashioned but simple and reliable strategy for pulling down prices.

If you don’t like the price of an iPhone, don’t buy it. If Rogers finds it has priced itself out of the market, it won’t take a petition to ring in lower prices.

All that is just the beginning of the Customer reactions, war I had written about months ago too.

Prentice calls Bell, Telus to task for decision to charge clients without bundle The Canadian Press – Wed Jul 9, 4:05 PM

OTTAWA – Industry Minister Jim Prentice is taking Bell Mobility and Telus Mobility to task for their plans to charge some of their customers for each incoming text message and called both company CEOs to Ottawa to explain their “ill-thought out” decision.

and what about big bad Bell sympatico

  http://thenonconformer.wordpress.com/2008/07/06/bell-bce-sympatico-iphone/

Internet oversight
Globe and Mail – 3 hours ago
Toronto — Re Google Raises Fuss Over Bell’s Speed Bumps (Report on Business, July 9): Bell Canada and other telecommunications companies have been slowing, shaping and restricting Internet traffic for some time.
Google slams “throttling” of internet traffic in Canada Digital Home
Google condemns Bell’s ‘throttling’ practice Toronto Star
Canada.com – Ars Technica – CBC.ca – BetaNews
all 51 news articles »

 

Canada’s phone companies and the federal government itself  have still even failed to understand how the consumers, markets are changing.. so both Bell and Telus get hit by a backlash over new texting prices.  It is not just  about price, it was about the restriction and limitation of the user experiences too. Canadian telecom giants are feeling the heat like never before by  an increasingly savvy and demanding customer against finely tuned telecom incumbents . There is   irony to the fact that as the phone companies roll out new services that allow people to communicate instantly in new ways, their customers are using the technology to express their criticism of how those services are offered and priced.  the government’s plan to keep the wireless industry also unregulated is real crap.  Neither of these rather mostly abusive parties  are about to listen to the Canadian Customers still, it will take more drastic responses..
 
 

Dealing effectively with complaints, problems, bad service , ISP provider-

The company has also adopted rebranded its Bell ExpressVu, Sympatico and residential service in favour of Bell TV, Bell Internet and Bell Home Phone.
 
To: correspondenceminister@ic.gc.ca ; mpremier@gov.ab.ca ; premier@gov.bc.ca ; premier@leg.gov.mb.ca ; Premier@gnb.ca ; premier@gov.nl.ca ; floyd_roland@gov.nt.ca ; premier@gov.ns.ca ; rwjghiz@gov.pe.ca ; premier@gov.sk.ca ; dennis.fentie@gov.yk.ca ; compbureau@cb-bc.gc.ca ; info@ccts-cprst.ca ; infomgs@mgs.gov.on.ca ; ccbbb@canadiancouncilbbb.ca ; pm@pm.gc.ca ; Nicholson.R@parl.gc.ca ; Day.S@parl.gc.ca ; Dion.S@parl.gc.ca ; Abbott.J@parl.gc.ca ; allenm@parl.gc.ca ; Ambrose.R@parl.gc.ca ; Anders.R@parl.gc.ca ; Baird.J@parl.gc.ca ; Bell.D@parl.gc.ca ; Bernier.M@parl.gc.ca ; Blackburn.J@parl.gc.ca ; Cannon.L@parl.gc.ca ; casson@rickcasson.com ; Chong.M@parl.gc.ca ; Clement.T@parl.gc.ca ; davebatters@shaw.ca ; Davidp@parl.gc.ca ; delmad@parl.gc.ca ; DevolB@parl.gc.ca ; Emerson.D@parl.gc.ca ; Faille.M@parl.gc.ca ; Finley.D@parl.gc.ca ; Flaherty.J@parl.gc.ca ; Fletcher.S@parl.gc.ca ; Goodale.R@parl.gc.ca ; hawnL@parl.gc.ca ; Hearn.L@parl.gc.ca ; Holland.M@parl.gc.ca ; info@dickharrismp.ca ; jaffer@parl.gc.ca ; Keeper.T@parl.gc.ca ; Kenney.J@parl.gc.ca ; Layton.J@parl.gc.ca ; Lukiwski.T@parl.gc.ca ; Lunn.G@parl.gc.ca ; Mackay.P@parl.gc.ca ; MacKenzie.D@parl.gc.ca ; martin.paul@parl.gc.ca ; mathyi@parl.gc.ca ; Mayes.C@parl.gc.ca ; Moore.J@parl.gc.ca ; Obhrai.D@parl.gc.ca ; OConnor.G@parl.gc.ca ; Oda.B@parl.gc.ca ; ottawa@larrymiller.ca ; Pallister.B@parl.gc.ca ; pepinl@sen.parl.gc.ca ; Prentice.J@parl.gc.ca ; rajotte.j@parl.gc.ca ; sgroj@parl.gc.ca ; silva.m@parl.gc.ca ; simmssc@parl.gc.ca ; Skelton.C@parl.gc.ca ; Solberg.M@parl.gc.ca ; sorenson.k@parl.gc.ca ; Toews.V@parl.gc.ca ; Verner.J@parl.gc.ca ; volpej1@parl.gc.ca ; warkentin.c@parl.gc.ca ; Yelich.L@parl.gc.ca ; zedp@parl.gc.ca ; letters@cbc.ca ; news@ctv.ca ; newsroom@herald.ca ; newsdesk@lfpress.com ; submit@theherald.canwest.com ; letters@thegazette.canwest.com ; localnews@tc.canwest.com ; sunnewstips@png.canwest.com ; city@thejournal.canwest.com ; globalnews.reg@globaltv.ca ; mmarshall@leaderpost.canwest.com ; tabtips@png.canwest.com ; sanderson@thecitizen.canwest.com ; newsroom@canadianchristianity.com ; ministre@finances.gouv.qc.ca ; ministre@justice.gouv.qc.ca ; Letters@globeandmail.com
Subject: Dealing effectively with complaints, problems, bad service , ISP provider-
The Written Complaints are always an important way to identify areas of much needed improvement, and  they can lead to significant  improvements eventually.
 
You might be so dissatisfied with your phone company, ISP provider, or whatever? and next most persons will simply transfer their account  immediately  to another firm, another service provider entirely, but beware you may still have to deal with the penalty for breaking the contract,  and in reality such an approach does not do anything to alleviate or likely help the same problem that many other customers next will also have. If you help  to deal with it all now properly it may all take more  time but in the end it will generally, if done right, next  bring positive changes and great regards for  and from other now as well.
 
Some of the most common areas of complaints, difficulty are as follow:
  • Advertisements – for complaints about the truth, accuracy, ethics or legality of advertisements, as well as confusing or unclear labeling directions, contact the Minister of Consumer Affairs
  • Bills – for complaints about problems with your phone bill, or ISP in the first instance you should contact the telephone or ISP  service provider. If you are not satisfied with their response then contact not only the Telecommunications Industry Ombudsman   but many others as well.. You might also want to contact the nearest office of your federal, state, provincial consumer affairs ministry now too..
  • Fixed Line or Mobile Phone Contracts – The actual contract that supplies you with a mobile or fixed line telephone is a trade agreement. These come under contract law and contracts are sometimes disputed as being either unfair or unfulfilled. In these cases, again you should firstly contact the organization with whom you signed the contract. If you are not satisfied with their response then again, contact the nearest office of the Department of Consumer affairs.
  • The Quality of the Telephone Service or ISP now . Again, in the first instance you should always take up any complaint regarding the quality of the telephone service with your service providers as well as to the others.
  • Radio and Television Program Content For radio or television broadcast program content (not advertising), the federal  Broadcasting Authority  is generally responsible for ensuring that programs ‘reflect community standards’. They all will  asks that you first make your complaint directly to the broadcaster concerned. They say that if a station fails to answer your written complaint within thirty days, or if you are otherwise still not happy with their response, you should then contact them,
How to Make an Effective Complaint –   General Rules
..
The first simple, honest step is to contact the organization that you do have the problem with, and to tell them next preferably always  in writing next too, specially  that you want to make a complaint and you are also going to detail it in writing to them and to many others for further references now too.
..
Before making the specific contact, – make sure you do now have a clear idea about exactly what you are going to ask them. tell them. Do generally take some detailed, specific notes and do have them in front of you so you don’t get distracted or next forget any part of the essential information you want to share with them too. If possible,  do also have a proposed resolution to your complaint that you would be fully happy with  and present this to them too. Assemble a pen first now, and all the information that might be necessary for you to refer to, in front of you, out it all  in writing on  a page even before you call, including the initial telephone number, account number and billing address and next also the subsequent references given to you. . If you are calling about a specify phone or ISP account, bill, try to make sure you have a reference copy of it in front of you. The more prepared you are for the first telephone call, the more likely  you will also need it when you have call back again later. Rarely does even phone call or one letter suffice. Do talk also to your friends, neighbors, and do also see if they had the same problem now too.
..
You do try to phone them firm first and follow it up with a confirming letter next too.  Do Stay in control always without being interrupted or distracted by the others. State your case as calmly as possible, and note this do even repeat it to them especially  if they are not listening to you, or if they as usual falsely try to lie to you, try to divert the topics, your complaint now. However, you should always plan to make a telephone call when you are feeling in full control, time  to deal with the problem..
..
Have a pen and paper ready in front of you. Take note always of the date and tie time you call, how long you waited before your call was answered, how long you had talked for  and the name of the person you spoke to. In the future it might be even helpful for you to monrtstily bill the same  firm for wasting your time in their not addressing the problem. That should get their notice now next  too and show how serious you are in getting the problems, conflict resolve in an adequate manner now still too.

Remember always that when presenting  most complaints it takes  some time, prepare to be ready for the time to pass, but do know also as to how to handle the false delays. Send them always  next with a copy to others a reminder letter, email that you are waiting for an adequate response to your specific complaint for a start.

When any person  does  experience service or equipment problems, their resulting dissatisfactions,  complaints now can be  often even more compounded by them not being able to directly firstly to talk to or to deal with anyone that is really helpful about the problem, in a position of authority to do so now,  even firstly now without waiting for hours on the telephone for a firm’s initial or subsequent responses – note the delays sometimes this is a deliberate act by the firms to discourage you from initially now making the complaint. The reality  thus often still is that you may always need to wait a long while before your phone call is answered and if you can’t now really wait, your next numerous unsuccessful attempts also to speak with someone will ultimately not only  waste your time but will also increase your frustration.  Anger can be a common reaction the reality that the  service and equipment problems  that too often are not quickly and effectively solved, or one too often being cut off over and over again, or rather buck passed,  transferred to others again and again, or put on hold or the telephone phones are answered by electronically generated voice systems that lyingly promise to return your call now are also rightfully extremely annoying..
..
A common false tactic  now used by too  many firms, municipalities, services is to try to cut you off  the phone or your post , by lyingly finding some excuse to deal with you even like saying that you are rude or what ever. Merely repeat to them calmly your specific request stating that you want to talk to someone that can effectively help you with your  specific complaints and can you be passed  to that person, manager? If at any time you feel you are becoming upset, cool down, and remind yourself why you are calling, what you are doing. Simply  using the free , holding time to write down  the basic complaints,  details even for their later use if nerd be. Ask for their name, the name of their managers, and their email now as well and tell them you intend to write about it, posting your complaint to others, on the net as well. If they cut you off, a normal course of action from the much too many  bad firms and their bad customer service departments these days too now, persist and get a proper mailing address still.
..
Complaining by phone, or face to face  generally means there is no undeniable record of the event, even that it had now ever occurred, transpired. Some how many more persons next do tend to be responsive when the see the undeniable complaint in writing, but not always. Thus the Follow up letters are also generally essential. Do always  resort to writing letters with copies to the related managers, and your local elected representatives, news media so they too ALL  can be informed and ALL CAN act upon it.
..
The problem also with using just the phone to deal with a complaint, is that there is no record of what really has happened especially when the outcomes now are too often mostly negative. Do still understand that there are much too many unrepentant, pretentious firms that hire too many liars to defy the complaints, truths. Even here your witnessed  public exposure will help to bring this out into the open, to light so others can deal with it effectively too. No one can deny your own personal witness if detailed in writing now too. The Pen is always mightier than the sword still too these days.
Appropriate disclosures to the right parties, the persons who have the power to make changes, executives, news media, elected officials, regulating bodies too  can work wonders next too.
..
A good complaint letter will probably help you to get the best results quicker. A signed written complaint, with at least your full name, address and telephone number  is always  important, effective even on one made by e-mail. You should receive an adequate, serious  written response within a reasonable time period at the most within 30 days at the most if not sooner. It is always best to write a letter to the company outlining your concerns, an email is acceptable as long as you send copies of it to others. Do also  Request that they reply to your complaint in writing and keep their letter in case you need it in future.
..
According to Ellen Phillips, author of Shocked, Appalled and Dismayed! How to Write Letters of Complaint, the most effective letters of complaint include some of these five key elements:
  1. Direct a copy of the the letter to the highest-ranking person in the organization as well and to the Consumer and Government Organizations as well:
  2. Construct a strong opening sentence even as to what you want, expect  from them, and do sate it to be done within a reasonable period of time too.
  3. Describe the problem complaint  concisely and factually including any steps you have already taken
  4. Clearly do also  Imply that the company will not only  lose your business but hat of many  others too for you will share it with them too. Tell them  that  you also now cannot be sued by anyone of posting or for telling the truth. That you also do welcome any subsequent threats of a lawsuit as it will being the whole matter into the open and give it more much  needed publicity too.
  5. Do Place all the responsibility for resolving  the complaints with the recipient and their related mangers even for their rightfully blame in their  failure to solve the problem you had rightfully addressed to them already too.
If the telephone or internet service provider does not solve your problem you could also contact one of the  relevant external complaint-handling agencies: If any of them now do not resolve your problem for you in a way that you are happy with, you can and often should take the process even a step further and all in writing now too, meanwhile also making the whole process publically posted on the internet, available to the news media and the local elected officials will also help to weed out the much too many pretentious pretentious bad   regulators as well. I have rightfully followed all this myself too now. The darkness tends to hate the light , being exposed to all.

YOUR RIGHT TO END THE CONTRACT WHEN IT CHANGES. When your contract with your mobile, internet, fixed-line or VoIP (net phone) service provider changes, often you will have a right to end the contract early without having to pay additional fees (eg cancellation or termination fees). Your original contract has been breached, changed if monthly access fees or call rates increase and also if download limits or free monthly call credits have been reduced. Firms that breach a contract can now also expect a penalty payment now to you as well for doing so. See also basic contract laws.

http://thenonconformer.wordpress.com/2008/04/27/basic-contract-law/ http://thenonconformer.wordpress.com/2008/05/18/on-how-to-deal-with-it/ http://thenonconformer.wordpress.com/2008/06/24/hanging-up-on-early-exit-fees/

About contracts mer.vic.gov.au/CA256EB5000644CE/page/Shopping+Trading+%26+Pricing-Contracts-About+Contracts?OpenDocument&1=920-Shopping+Trading+%26+Pricing~&2=110-Contracts~&3=0-About+Contracts~

If for example you entered into a 24 month mobile phone contract and after say 2 months your call rates increased, you will have a right to cancel the contract and not have to pay a cancellation or early termination fee. If your service provider refuses to waive a cancellation/termination fee in these circumstances, you can contact the others

Taking the Problem next to an External complaints, regulating Agency can be really cumbersome, and also even take a long time, so contact the local news media first. You can Search the internet for the news media editors  contacts and your local elected officials now too.
..
Public exposure and prosecuting of the major guilty, bad persons, firms, serves everyone’s best interest always too. Being now still nice to any of the bad guys is a total waste of time for they next still have no reasons to make any of the much needed positive changes.
..
As a consumer, it is often still difficult to know where to go to resolve complaints,  disputes, especially if something you have bought goes wrong, the cost of going to court, the hassle,  it is often more than your purchase is worth but  now there is a much cheaper and often effective approach, use the internet, for all justice is not necessary better handle in the court of laws, and that approach is still full  public exposure.
..
So how is the clearly unacceptable immoral Bell Sympatico now still handling all of my rightful 280 letter of  complaints to them, and when can I get proper responses from all of the parties concerned now too, even in the government? Or do I still have to write about it to all over and over again even on the net?
 
 
Beware always of men and women, bullies, tormentors, control freaks,  persons, civil and public servants,  politicians, pastors, leaders, elders, Corporations  who falsely do, will try to enslave you, oppress   you, exploit you even while they claim they are proclaiming the truth, democracy, trying to help you, etc.,
 
Is 51:23 ..your tormentors {and} oppressors, those who said to you, Bow down, that we may ride {or} tread over you; and you have made your back like the ground and like the street for them to pass over.

 http://thenonconformer.wordpress.com/2009/06/14/buyer-beware-beware/

“It’s all to convince to convey that Bell is and has gotten better,” Bell Mobility president Wade Oosterman said in an interview.

But telecom analyst Carmi Levy of AR Communications said the changes will have little impact unless they are accompanied by a dramatic improvement to customer service.

“You can change your logo and you can change the name of your offering until the cows come home but if you don’t change the fundamental way that you operate, then the rebranding effort will be for not,” the Toronto-based analyst said in an interview.

He said Bell needs to be less adversarial and aggressive with customers and more responsive to their needs.

“This needs to be just the first salvo in an ongoing effort to become a softer friendlier company to deal with.”

New Bell chief executive George Cope has promised to improve customer service as it completely overhauls the vast business. The Montreal-based company recently announced plans to shed 15 per cent of management and sell non-core assets.

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