Virgin Mobile Canada continues to falsely lie to me and tries falsely to hold on my money as well even against the Quebec law [THREAD_ID:28512378]” .

GUESS WHAT IT IS NOW THE MONTH  of May AND MONTHS LATER SINCE February I HAVE STILL TO GET AN UPDATED CORRECT FINAL CELL PHONE BILL AND TO GET EVEN ANY OF MY MONEY REFUND FROM THESE LIARS Virgin Mobile Canada <team@virginmobile.ca>, hello@virginmobile.ca ALL WHO CLAIMED THEY CARE ABOUT PEOPLE..  ALL CHEAP WORDS ON THEIR PART..
 
https://postedat.wordpress.com/2011/04/26/virgin-mobile-canada-has-this-breached-the-quebec-laws-3-times-now-too-in-my-case/ BE SURE MY EXPOSES ON THEM ALSO COSTS THEM THOUSANDS AND
THOUSANDS OF DOLLARS NOW TOO
 
Virginmoble is half owned by the clearly crooked Bell.. so it is no surprise how they abuse others.. http://thenonconformer.wordpress.com/2011/02/15/greedy-immoral-bell-canada-lies-misleads-is-crooked/
  
Imagine this that within 15 days I should have got a final bill statement  but instead  for  months I wrote letters, I had also talked to 6 Virgin Cell phone representatives on the phone me trying  to get an detailed explanation and an itemized  final billing statement for my cell phone and cell phone number cancellation and I got many promises I would get it but I never did.. and I also got conflicting statements from the representatives  as to what the final bill includes. Such a simple procedure became so complicated and why?

These mostly still bad  Phone companies also do   have to overcome a culture, of too often thinking that they can brazenly lie their way through it all to all and they do have to recognize the deep credibility problem they do also  now face   nationally. 

MANY MANY MANY CUSTOMERS THINK THAT ANYONE DEALING WITH THE BILLING DEPARTMENTS OF THE PHONE COMPANIES IS A BIG NIGHTMRE. AND THEY ALL SEEM TO MAKE MANY MANY BILLING ERRORS IN THEIR OWN FAVOR TOO

I had already many times even in wrting, by phone asked Virgin Mobile to give me an accurate updated simple to undertsand cell phone Bill statement to me even many months ago and they said they will but so they now far have not. Now in June I  am once again being promised I will get it soon..

I had in February immediately cancelled my  cell phone member and related Virgin Mobile Canada services because of the initial poor Virgin Mobile Canada phone services I got, where I was lied to, I was even talked to rudely, etc. and I thus rightfully told them Virgin Mobile Canada that no one in his right mind would want to continue to do any service with them and so I would never use their Virgin Mobile Canada services again.

In regard to this my Virgin Mobile Canada cell number 514-942-5079 Virgin Mobile Canada itself had now advertised that if you have any Billing concerns, inquiries you are to call them at 1.866.999.4151. So what good does it do rather if you do , not rather much in my case..

But the reality is the persons on the other end of this number Virgin Mobile Canada do not want to answer or deal directly with any of my concerns, for Virgin Mobile Canada representatives  they do not want to hear any negative complaints fro me, and these Virgin Mobile Canada employees often they do threaten to hang up if I share them cause they say to me that they the  present Virgin Mobile Canada representatives  are not responsible from my problems as  the problems lay always with someone else at  Virgin Mobile Canada such as the initial Virgin Mobile Canada Phone representative that  I had first talk to, and also with  the Virgin Mobile Canada Billing and accounting mangers, or another past  Virgin Mobile Canada representative that I had talked to and thus  the problem nor the solution is not not with the present Virgin Mobile Canada customer service department representative.

So next 50 percent of the times they the clearly  useless pretentious Virgin Mobile Canada representatives I talk to they even falsely   do hang up on me and next do I have to continue to call back and try to talk with someone else at Virgin Mobile Canada as to why this whole firm Virgin Mobile Canada  they still cannot do anything right in regard to my Virgin Mobile Canada cell phone account and as usual I get no answers from  Virgin Mobile Canada  but I do get  more and more more buck passing excuses from the clearly useless, powerless,s helpless , false Virgin Mobile Canada representatives ..

Virgin Mobile Canada seems to deliberately to be continually unable to give me a corrected, accurate Cell phone  Billing statement, for the many past ones they had sent to me in March, and April are both still in error.. as I have multiple times pointed it out all even to them in writing, and on the phone now also, and on the net,  now too.

Now I was next told that al this was a deliberate Virgin Mobile Canada  act cause they do hope that the customer will simply get fed up with the whole issue and will just pay the wrong bill. It seems many people do.

3 Months later Virgin Mobile Canada even continues to break the laws of Quebec, Canada in my case and Virgin Mobile Canada does it own thing, Virgin Mobile Canada tries falsely to steal money from me for a cell Phone that I no longer have and charge ME FOR for a cell phone number that I had also cancelled, cancelled months ago by phone, in writing, and also by me  posting MY REQUEST AND DETAILS ON INTERNET on the net as well.. I had to do this cause the CLEARLY incompetent lying, immoral , useless Virgin Mobile Canada representatives as I have often witnessed now and the firm Virgin Mobile Canada itself does lie in reality.It  lie  when it says it cares about it’s customer and that any and all of it’s customers are important. Nothing can be farther from the truth since it is very likley that they way they treat me negatively.

Virgin Mobile Canada have now too many times abused me by their one way company policies that they say they do have to respect over even the stated laws of Quebec now as well, and if that is the way they likley do treat everyone else.

In THE PROCESS WHEN I continue to PHONE THEM OFTEN to try to get a n accurate Virgin Mobile Canada statement and my Virgin Mobile Canada  refund as well THEY Virgin Mobile Canada EVEN DO LIE TO ME and said they will now escalate the issue and gave me a REFERENCE CASE NUMBER 11417164 when I had already requested an escalation of the matter months ago.. Since Bell Canada  owes 50 percent of Virgin I have already also contacted them about the while matter and they too had promised to get back to me within 3 days but they too never did.

 
what another bad corporation besides Bell Canada that thnks it can abuse anyone, disrespect the Quebec laws because it is trying to make money?
 
   
and so the Virgin Mobile useless circus goes on and on.. Unacceptable…
 
From: Hello Virgin Mobile Canada
Sent: Tuesday, May 03, 2011 6:00 PM
Subject: We got your email! Nous avons reçu votre courriel!
 Hey there!
Thanks for your email. It’s sitting snugly in our inbox and we’ll get to it as soon as we can.
Just so you know, there is a 2 business day turnaround time for email questions. We’ll aim to get back to you faster than that, though!
Dont forget to check our our FAQ section at virginmobile.ca. The answer you’re looking for might already be waiting there. ( More likley not)Lots of love,
Virgin Mobile
 …………
and their  love is more  lying cheap words..
 
………………………
 
Advertisements