A person shared with me recently the too common fact that the “customer relationship” departments or even the “hospital ombudsmen”, “provincial ombudsman” for that fact now, they are now a too often are perverse public relationship affair, or the institution’s lies or the spin doctors, bullies, mostly who are liars, con artists and truly they are not there at all to serve the best interest of the citizens, customers. These rather too often price gougers too still do seem falsely to like to find any excuse to stick more charges to the customers even http://thenonconformer.wordpress.com/2011/05/22/the-people-with-abig-clout-in-canada/
In Canada today it is a well known and documented fact that the majority of our major telecommunication firm’s customer care and/or billing departments even those of Bell, Rogers, Virgin Mobile, Primus are still now very abusive too often towards the customers , they are too often useless, pretentious, immoral even, and the words “customer care” here clearly are misleading, false, they rather are paid company employees who look after the customer’s sole interest who quote the firms own policies, rights, demands.. These same mostly self serving firms and department, persons tend to disrespect even the federal and provincial laws, the consumer protection laws included as ai have found out myself many times now too. They all tend to firstly really not care about any of the customer’s personal abuses, hardships, losses, pains, concerns for almost all of these corporations solely care only about the firm’s own profitability, and their sole, bottom line for them is making more of the almighty buck not matter what the costs, even to the customers. http://thenonconformer.wordpress.com/2011/06/28/bell-canada-to-pay-a-penalty-of-10-million-for-making-misleading-advertising-claims/
Did you also not notice how they all tend to lie and make openly a public claim that they have the best, have the fastest speeds, have a good customer services now as well.. for they all seem to have to advertise falsely what is thus clearly not visible to many.. they seem to have to continually advertise for new customers cause they have a hard time keeping many of the old ones. Consumers have to use a trial and error approach in using the off the shelf medicine to see which ones possible may actually work as stated,, an approach that costs them wastefully loads of money now too.
Speaking of the too often unacceptable corporate false misleading adverting’s, distortions of the realities even the pharmaceutical firms are also of the this when the use terms like the best, number one, fast relief, extra strong, rapid release, tested which is not true for every sickness or for every sick person.. all this is an ongoing false play on words misleading the average consumers and not helping them to get the medical relief they want, need.
The law already clearly specifies that to be valid a contract between two parties has to be also fair to both of the parties involved, but sadly almost all OF Canada’s telecommunications firms have a grossly one sided contract terms, definitions that mainly dictates out the rights of the firms only and not the customers rights, and this is grossly both illegal and immoral. Public exposure and prosecution of the liars, bullies, abusers, guilty firms serves everyone’s best interest.
Now I had called the customer care department at Primus to confirm my cancellation of their Primus phone services, because they had lied when they had promised now to all the lowest phone bill, and I had asked them Primus if they would confirm the cancellation to me in writing, but they Primus had replied that there was no need to since they Primus had a record of my phone conversation and the details, Now anyway I next immediately confirmed the cancellation date as well to them Primus in writing, and the Quebec law required they Primus give me a full billing balance statement and a full refund within 15 days. But next Primus disregarded my requests, and the Quebec law, and they Primus had next falsely had continued with the cancellation as per their own way as they Primus saw fit to do so, as per their own Primus policies. When I had called the Primus customer care back, had even spoken next to the Primus immediate supervisor, to confirm my objection of their Primus poor actions, abuse of my personal rights, they Primus told me that they themselves Primus had now no right to deal here with my issues, objections, concerns matters and I should contact instead their Primus legal department.. what a useless and immoral, pretentious Primus customer care department now as well. It seems that even the majority of the major telecommunication firms customer care departments they are are useless, , pretentious, immoral even, bullies. The too often perverse internal self regulation by these firms is just more unacceptable masturbation.
Clearly as per here too Primus and even most of these big corporations falsely and unacceptably do still believe that they are still above giving accountability to anyone and they do nor have to respect even the provincial laws.
The RCMP commercial crime division itself does not care if the citizens get robbed, abused by these major firms cause it is a known fact that the RCMP itself has abused the taxpayers, their money too and RCMP is also known to be cost infective, abusive, pretentious and it the RCMP as well needs to be full prosecuted and disbanded too.
see also Basic Contract law https://postedat.wordpress.com/2011/03/01/virgin-mobile-canada/
.. yes, you would think that our public and civil servants, politicans would by now know how to deal with all of these crooks without me having to tell them and all about it still.