Virgin Mobile Canada continues to falsely lie to me and tries falsely to hold on my money as well even against the Quebec law [THREAD_ID:28512378]” .

GUESS WHAT IT IS NOW THE MONTH  of May AND MONTHS LATER SINCE February I HAVE STILL TO GET AN UPDATED CORRECT FINAL CELL PHONE BILL AND TO GET EVEN ANY OF MY MONEY REFUND FROM THESE LIARS Virgin Mobile Canada <team@virginmobile.ca>, hello@virginmobile.ca ALL WHO CLAIMED THEY CARE ABOUT PEOPLE..  ALL CHEAP WORDS ON THEIR PART..
 
https://postedat.wordpress.com/2011/04/26/virgin-mobile-canada-has-this-breached-the-quebec-laws-3-times-now-too-in-my-case/ BE SURE MY EXPOSES ON THEM ALSO COSTS THEM THOUSANDS AND
THOUSANDS OF DOLLARS NOW TOO
 
Virginmoble is half owned by the clearly crooked Bell.. so it is no surprise how they abuse others.. http://thenonconformer.wordpress.com/2011/02/15/greedy-immoral-bell-canada-lies-misleads-is-crooked/
  
Imagine this that within 15 days I should have got a final bill statement  but instead  for  months I wrote letters, I had also talked to 6 Virgin Cell phone representatives on the phone me trying  to get an detailed explanation and an itemized  final billing statement for my cell phone and cell phone number cancellation and I got many promises I would get it but I never did.. and I also got conflicting statements from the representatives  as to what the final bill includes. Such a simple procedure became so complicated and why?

These mostly still bad  Phone companies also do   have to overcome a culture, of too often thinking that they can brazenly lie their way through it all to all and they do have to recognize the deep credibility problem they do also  now face   nationally. 

MANY MANY MANY CUSTOMERS THINK THAT ANYONE DEALING WITH THE BILLING DEPARTMENTS OF THE PHONE COMPANIES IS A BIG NIGHTMRE. AND THEY ALL SEEM TO MAKE MANY MANY BILLING ERRORS IN THEIR OWN FAVOR TOO

I had already many times even in wrting, by phone asked Virgin Mobile to give me an accurate updated simple to undertsand cell phone Bill statement to me even many months ago and they said they will but so they now far have not. Now in June I  am once again being promised I will get it soon..

I had in February immediately cancelled my  cell phone member and related Virgin Mobile Canada services because of the initial poor Virgin Mobile Canada phone services I got, where I was lied to, I was even talked to rudely, etc. and I thus rightfully told them Virgin Mobile Canada that no one in his right mind would want to continue to do any service with them and so I would never use their Virgin Mobile Canada services again.

In regard to this my Virgin Mobile Canada cell number 514-942-5079 Virgin Mobile Canada itself had now advertised that if you have any Billing concerns, inquiries you are to call them at 1.866.999.4151. So what good does it do rather if you do , not rather much in my case..

But the reality is the persons on the other end of this number Virgin Mobile Canada do not want to answer or deal directly with any of my concerns, for Virgin Mobile Canada representatives  they do not want to hear any negative complaints fro me, and these Virgin Mobile Canada employees often they do threaten to hang up if I share them cause they say to me that they the  present Virgin Mobile Canada representatives  are not responsible from my problems as  the problems lay always with someone else at  Virgin Mobile Canada such as the initial Virgin Mobile Canada Phone representative that  I had first talk to, and also with  the Virgin Mobile Canada Billing and accounting mangers, or another past  Virgin Mobile Canada representative that I had talked to and thus  the problem nor the solution is not not with the present Virgin Mobile Canada customer service department representative.

So next 50 percent of the times they the clearly  useless pretentious Virgin Mobile Canada representatives I talk to they even falsely   do hang up on me and next do I have to continue to call back and try to talk with someone else at Virgin Mobile Canada as to why this whole firm Virgin Mobile Canada  they still cannot do anything right in regard to my Virgin Mobile Canada cell phone account and as usual I get no answers from  Virgin Mobile Canada  but I do get  more and more more buck passing excuses from the clearly useless, powerless,s helpless , false Virgin Mobile Canada representatives ..

Virgin Mobile Canada seems to deliberately to be continually unable to give me a corrected, accurate Cell phone  Billing statement, for the many past ones they had sent to me in March, and April are both still in error.. as I have multiple times pointed it out all even to them in writing, and on the phone now also, and on the net,  now too.

Now I was next told that al this was a deliberate Virgin Mobile Canada  act cause they do hope that the customer will simply get fed up with the whole issue and will just pay the wrong bill. It seems many people do.

3 Months later Virgin Mobile Canada even continues to break the laws of Quebec, Canada in my case and Virgin Mobile Canada does it own thing, Virgin Mobile Canada tries falsely to steal money from me for a cell Phone that I no longer have and charge ME FOR for a cell phone number that I had also cancelled, cancelled months ago by phone, in writing, and also by me  posting MY REQUEST AND DETAILS ON INTERNET on the net as well.. I had to do this cause the CLEARLY incompetent lying, immoral , useless Virgin Mobile Canada representatives as I have often witnessed now and the firm Virgin Mobile Canada itself does lie in reality.It  lie  when it says it cares about it’s customer and that any and all of it’s customers are important. Nothing can be farther from the truth since it is very likley that they way they treat me negatively.

Virgin Mobile Canada have now too many times abused me by their one way company policies that they say they do have to respect over even the stated laws of Quebec now as well, and if that is the way they likley do treat everyone else.

In THE PROCESS WHEN I continue to PHONE THEM OFTEN to try to get a n accurate Virgin Mobile Canada statement and my Virgin Mobile Canada  refund as well THEY Virgin Mobile Canada EVEN DO LIE TO ME and said they will now escalate the issue and gave me a REFERENCE CASE NUMBER 11417164 when I had already requested an escalation of the matter months ago.. Since Bell Canada  owes 50 percent of Virgin I have already also contacted them about the while matter and they too had promised to get back to me within 3 days but they too never did.

 
what another bad corporation besides Bell Canada that thnks it can abuse anyone, disrespect the Quebec laws because it is trying to make money?
 
   
and so the Virgin Mobile useless circus goes on and on.. Unacceptable…
 
From: Hello Virgin Mobile Canada
Sent: Tuesday, May 03, 2011 6:00 PM
Subject: We got your email! Nous avons reçu votre courriel!
 Hey there!
Thanks for your email. It’s sitting snugly in our inbox and we’ll get to it as soon as we can.
Just so you know, there is a 2 business day turnaround time for email questions. We’ll aim to get back to you faster than that, though!
Dont forget to check our our FAQ section at virginmobile.ca. The answer you’re looking for might already be waiting there. ( More likley not)Lots of love,
Virgin Mobile
 …………
and their  love is more  lying cheap words..
 
………………………
 
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Computer users have become a cash cow for many

 
   

It seems everyone is trying to make a big profit from the computer users, including computer manufacturers, computer, magazines  telecommunication companies, Internet services providers, even software sellers and pornographers,  hackers too.
 
In Canada  Bell’s Consumer complaints , abuses and their increase was so predictable because Canada’s too often major telecommunications companies, the 3 Stooges, they  have not changed nor their abusive behaviors Bell included now. Bell (TSX:BCE), Telus (TSX:T) and Rogers (TSX:RCI.B) “lead the ladder in terms of complaints”. In total 3,747 complaints were  received in the 2009-2010 monitoring period, up from those in 2008-2009.  http://thenonconformer.wordpress.com/2009/12/15/about-time-big-3-put-into-their-place-bell-rogers-and-telus/
 
After going through what seems to have been several years without getting hit with a serious virus, this weekend I got nailed with a killer. It was one of those extremely annoying trojan viruses that digs it’s way into your system and causing some serious damage along the way. The fun worst part about this virus was how it would instantly activate itself upon windows starting up, then to make matters worse, it would instantly close out any applications you tried to open and wiped out internet access all together.  The main goal of the virus was to not only infect your computer, but also to make money in the process. On the flip side, there are tons of web sites cashing in on anti virus software without being bastards and having to infect computers with a virus to make their living. Web sites dedicated to providing information on how to remove these viruses are also cashing in. 
 
ORGANISED crime online has become rife over the last few years with more and more computer and Internet users falling victim to phishing and different forms of viruses and spyware.   we are now entering a new era where viruses are being deliberately developed and spread for potential profit – huge profit. Antivirus software is becoming big business, not only because new viruses are constantly being created or ‘improved’ that can bypass existing antivirus software, but also because people are living in fear of getting a nasty infection and losing all their valuable data. Many people are also even  scammed into purchasing antivirus or anti-spyware software by being made to believe that their pc is infected. There are many ways that any computer connected to the Internet can become infected or accessed by viruses and spyware. http://witnessthis.wordpress.com/2010/11/02/viruses-and-why-they%e2%80%99re-so-profitable/  
 

The average, Illiterate computer users are taking a great risk  

 
 
Which reminds me my Bell internet services is still disastrous, unreliable, I have connectivity problems even as of lately periodically when I have no downloads even, I have email sending problems as well.. and what Bell does not know how to fix this still and it wants more money? dream on..
 

It would be a gross understatement to say that the Microsoft operating systems are trouble free. for  we all often experience DVD problems, internet explorer problems, etc and MS helps does not come that freely, for even their great effective free    software solution have MS bias as well . MS does not like you to make changes to their operating  system now too.

  https://postedat.wordpress.com/2010/11/16/microsoft-fix-it-even-improve-performance-safety-and-security-in-internet-explorer/


 

And I used to think that Politicians were big liars..

 

And I used to think that Politicians were big liars.. till I had encountered BCE, Bell Sympatico .. by the way Cops, RCMP, Lawyers, realtors, Pastors, judges and their regulating societies too are some of the most immoral, biggest liars  now that I have encountered in my lifetime! 

Did you ever hear of someone advertising a car that could go up  to 500 kmph, and they would give you also unlimited gas to do it, but they still next did not tell you honestly, before you bought the car, or rented it now, that certain serious restrictive conditions would apply, these speeds on the average would be 25kmph and the high speeds they could not be met even 25 percent of the time-  because the racing track could not handle the speeds over half  of the time,  the allotted road, track already was overly congested, and the service mechanics seem to be busy always fixing the car so you could not use it effectively.. 
 
Now well that is exactly the kind of poor , unacceptable services I now have gotten when I got the very poor, inadequate Bell Sympatico high speed internet services.. for 75 percent of the time, during 5 months of the year Bell did not keep it’s promises to me, did not provide me with a steady, high speed, internet service.. as far as their unlimited downloads, they capped the download by as much as 90 percent almost all of the weekends, evenings without telling me now too.. and when I complain about it to them they replied as far as they Bell were concerned I had gotten adequate service from them.. what Bull , crap response was that?
 
Bell was one of the worst firms I dealt with in my lifetime.. Buyer beware of them always, they are never likely to change..
 
 
do see also and  Do pass on this page also to others..
 
 
 

The Justifiable Consumer uproar in Canada

 

 I have sent many letters to the useless Minister of Industry, Consumer affairs,  Jim Prentice MP   CorrespondenceMinister@ic.gc.ca  and when I next phoned them in Ottawa and I HAD RECENTLY asked about a decent reply to my many letters, they said they do not know where they are,  and for me to mail them again TO THEM.. RATHER ask them to read them on the net too then for they are there as well!! Let them RE read this too..

 

Stephen Harper is a hit when viewed from afar Calgary Herald,  Canada –  From a close-up perspective, the Conservative government has put in a fairly credible, largely scandal-free performance since the election in 2006 ????????????????????? Not true!
 
The MP Stephen Harper, he is nice from far but far from nice, as we all know also that he lies, lied, had broken most of his re-election promises, which the Conservative Ostriches in Alberta would now have us falsely try to deny, and even have us wrongfully  to become liars like them now too…  even denying Harper’s and the Conservative promises of full openness, transparency ,  accountability and not to hire any conservative friends, etc,… to be different than the other parties now too.. not be merely another  bullies, bashers, liars, slanderers, living high on the hog, alcoholics, etc,..
 
the typical bad lawyer, Minister of industry, consumer affairs, Jim Prentice MP, also hires his Conservative friend, shame on you.. Tories appoint Reform founder Manning to science advisory panel  AND as for Preston Manning ALL HE SEEMS TO LOVE TO TALK ABOUT MONEY THE ROOT OF ALL EVIL.. NOW HE MANNING WILL GET MORE MONEY TO DO THAT TOO. ABSURD! If he is now a real Christian then I am a monkey’s uncle too. HOW IS THAT FOR A SCIENTIFIC INPUT?
 
So the Industry minister even calls on Bell, Telus to explain new text charges- 
 
 

 

This is not even a new issue but an old one. I firstly could not help but notice that a very significant AMOUNT OF YOUNG PEOPLE USE THE iPHONES AND COMPUTERS STILL, and that as a direct result we now have whole generation of users who clearly do strongly hate the federal government as well as the big corporations for allowing them to be abused again and again. A really Smart move??  for the Conservatives and big Corporations   getting young customers too mad at them now even for life. Certainly not a good, or a great marketing practice for  the Conservatives, the Corporations, even for Industry Minister Jim Prentice MP. The whole fiasco, poor past responses, inactions   now still being poorly thought out ironically  applies now even to to the Conservatives and the Industry Minister himself  now as well.. It all clearly falls in the same category as the Conservative Stockwell Day MP  and his past skidoo antics.

“Finally Industry Minister Jim Prentice is calling on the chief executive officers of Bell and Telus to meet with him and explain their decision to charge consumers for incoming text messages. Jim Prentice has sent letters to the heads of the two companies, has said the decision to charge consumers without text bundling packages will hurt consumers. The companies must meet with him before Aug. 8. “While I have no desire to interfere with the day-to-day business decisions of two private companies, I do have a duty as minister of industry to protect the interests of the consuming public when necessary,” Prentice said in a statement. “I believe this was a poorly thought out decision.” Under the Corporations  new plans, customers will be charged 15 cents for each incoming text message, including uninvited spam messages. Previously, customers without text plans were only charged for outgoing messages. Customers with a text messaging rate plan or bundle will not be affected by the new charges.”

Hey  let me shout it all to you again and again, as a taxpayer I too always do openly rightfully expect always a  good government, and I rightfully expect the government to do it’s job, including all of it’s ministers, and I rightfully also expect them always to fully to protect the citizens from the Corporations false misleading advertising, price gouging, price fixing, price collusions, bait and switch approach sales marketing approach, and a lot more. The problem also with the industry minister acting now on the iphone text issue while better late than never, is that the same major ISPs have used the same immoral approach on their Internet services as well and to date nothing was , is being done still about that  wrongfully. and this is also still unacceptable.
 
It is also still  interesting how much of the negative complaints rightfully are even coming from Alberta even from the Industries Minister’s own riding, Province too, right from the heart of Conservative supporter country.
 
Here again is how many Canadian consumers, citizens do see it as far as the iphones mainly. “Only the person who sends the message should be charged plain and simple. Why should I pay because some spammer sent me a text message that I did not want to receive. If I don’t want to answer my phone, I can simply ignore a call, but a text message from a number I don’t recognize is delivered to my phone whether I want it to be or not.”
 
“Don’t think for one minute that hasn’t been their plan all along – announce it at a high rate, with the intent of “backing off” to a lower rate…and then slowly increase that rate over the next few years once there’s a general acceptance of the practice “
 
“I am loathe to trust a company that changes the terms of my agreement mid-contract. I would like to learn how it is that they are allowed to do this, but if I would like to change the particulars of my contract mid agreement, it is not allowed.  I would like to think that if the terms are changed, shouldn’t the principal agreement holder be notified of the changes, otherwise it be nullified?”
 
“Pay twice for one service…..  I’ll charge a fee to them for writing a cheque to pay my bill”
 
“Clearly it is in the best interest of consumers for their elected representatives to voice their concerns on top of those of the consumers when Canadians are being gouged at almost every turn. Bell and Telus clearly to not have the best interests of their customers in mind, rather as always, they are motivated by greed and profit. “
 
“Kudo’s to the NDP on this one!!”
 
This is so typical Bell, Bait and Switch,  first bait the customers and nail the customers on the  extras next too. 
    
Google slams Bell Canada: open Internet is “extraordinary”
Ars Technica – By Nate Anderson | Published: July 08, 2008 – 12:30PM CT The public comments on Bell Canada’s P2P throttling practices are in, and one thing is clear: a gulf the size of Nunavut separates the huge ISPs from web-based companies and consumer groups. Google goes further; not only should Bell stop picking and choosing which lawful apps to throttle, but the company needs to start upgrading its infrastructure in a serious way. Throttling merely “encourages carriers to build their business model around managing scarcity, rather than developing more abundant capacity.
Google slams Bell Canada for throttling Internet Canada.com TORONTO – Internet heavyweight Google Inc. has waded into a fight with Bell Canada, saying the telecommunications company should be “prohibited” from the practice of curtailing of peer-to-peer Internet use to manage limited capacity on its network.
Google joins in Bell Canada traffic throttling war p2pnet.net
CBC.ca – ITBusiness.ca – FierceTelecom – mediacaster
all 16 news articles »

Cellphone users to be charged for incoming text messages
CBC.ca –  Cellphone users with Bell and Telus are going to have to fork over a little more to receive incoming text messages, under new pricing plans slated to roll out in August.
Get ready to pay for incoming text messages Canada.com
Uproar over new Canadian texting fees United Press International
Mobile Magazine – Soonews.ca – QuicklyBored – The Province
all 40 news articles »  En Français »

There is a  public outrage on the part of Canadian consumers following the release of the local pricing plans. Apple the iPhone maker has watched nearly 50,000 of its loyal customers sign an anti-Rogers petition at ruinediphone.com, which has in turn sparked hundreds of potentially damaging reports on the matter by bloggers and members of the mainstream media. 

Canada’s cellphone market is currently dominated by three key players – Bell (TSX:BCE), Telus and Rogers Communications Inc.(TSX:RCI.B).

The petition has attracted attention in Canada and abroad, but it won’t have any effect on Rogers unless consumers follow through with the old-fashioned but simple and reliable strategy for pulling down prices.

If you don’t like the price of an iPhone, don’t buy it. If Rogers finds it has priced itself out of the market, it won’t take a petition to ring in lower prices.

All that is just the beginning of the Customer reactions, war I had written about months ago too.

Prentice calls Bell, Telus to task for decision to charge clients without bundle The Canadian Press – Wed Jul 9, 4:05 PM

OTTAWA – Industry Minister Jim Prentice is taking Bell Mobility and Telus Mobility to task for their plans to charge some of their customers for each incoming text message and called both company CEOs to Ottawa to explain their “ill-thought out” decision.

and what about big bad Bell sympatico

  http://thenonconformer.wordpress.com/2008/07/06/bell-bce-sympatico-iphone/

Internet oversight
Globe and Mail – 3 hours ago
Toronto — Re Google Raises Fuss Over Bell’s Speed Bumps (Report on Business, July 9): Bell Canada and other telecommunications companies have been slowing, shaping and restricting Internet traffic for some time.
Google slams “throttling” of internet traffic in Canada Digital Home
Google condemns Bell’s ‘throttling’ practice Toronto Star
Canada.com – Ars Technica – CBC.ca – BetaNews
all 51 news articles »

 

Canada’s phone companies and the federal government itself  have still even failed to understand how the consumers, markets are changing.. so both Bell and Telus get hit by a backlash over new texting prices.  It is not just  about price, it was about the restriction and limitation of the user experiences too. Canadian telecom giants are feeling the heat like never before by  an increasingly savvy and demanding customer against finely tuned telecom incumbents . There is   irony to the fact that as the phone companies roll out new services that allow people to communicate instantly in new ways, their customers are using the technology to express their criticism of how those services are offered and priced.  the government’s plan to keep the wireless industry also unregulated is real crap.  Neither of these rather mostly abusive parties  are about to listen to the Canadian Customers still, it will take more drastic responses..