The National Bank of Canada takes a very arrogant approach, it treats it’s customers like crap, they refuse to answer legitimate questions asked of them, they are clearly immoral and liars too
Finally in the late after noon Sept 5, 2014 the National Bank Representative at my bank on Newman had called me and said they will refund the overdrawn fines, but they insisted I had to report their theft within 30 days to which I had already done so I replied.Next she said she alone was going to handle the issue.. She said she will get back to me on the details of my bank withdraws. When I did not hear from her for a week Friday Sept 13, at 3.00 PM, 2014 I went to the bank and I talked to her face to face, firsthand.. She had not returned the money as she had promised.. she told next that me she was not allowed to deal with the issue anymore and she did not even call me back.. so the NBC are liars, who do not keep their promises, word and they cannot be trusted.. The National Bank has received all of this email from me and they have not denied any of the contents of mine nor have they replied to them too.
A Federal legislation will end fees for getting monthly bills on paper:
The federal government will introduce legislation to end what is called pay-to-pay, that is charging people for a monthly bill on paper. The telecom firms met under the auspices of the Canadian Radio-television and Telecommunication Commission on Thursday and agreed to exempt some people, including seniors, the disabled, military vets and people without Internet access. The CRTC said it wasn’t enough. The minister says Canadians expect lower prices and better service from the telecoms. The Public Interest Advocacy Centre has estimated consumers pay $734 million every year in fees to get bills on paper.“We do not believe that Canadians should pay more to receive a paper copy of their telephone or wireless bill,” Moore said. Porking the barrel with extra costs is an immoral business practice. They have a bad motivation for to keep the extra fees in place for as long as possible. The cost of invoicing a client is a normal business cost.
Finally 22 days later I was able to talk to a person at the NBC after receiving her letter dated Sept 23,2004, who says she will reply to all of my past written complaints. They have no written consent from me for any withdrawals but claim they have an unauthorized copy of a telephone conversation with me and I have had requested a copy of it.. Also she has refunded the NSF fees for the amount of $90.00, She also wrote to me that I was treated in ” accordance with the industry standards” and “the CRTC” as well to which I replied that was not a legal court accepted method, and so far their clearly poor and buck passing approach has been really unsatisfactory. I may lose a few hundred dollars but they will lose millions because of rightful exposure their abuse, witnessed poor services towards me!