fallout hits BCE, the Bell phone company
July 18, 2009 by thenonconformer
Now we all can know that driving a sports car on an empty road produces a different speed from that when driving on the same road during peak traffic hours.
Now this Mis-advertisement of the actual speeds attained also reflects the common problem we tend to have also in Canada with the false, misleading advertising, trade practices by Bell, Rogers, Videotron in regard to the speeds of their iphone and DSL, ADSL, cable internet services. These Communication, ISP firms amongst others are known to inflate, advertise substantially higher speeds than the consumer will actual get next get on the average, and the next related internet congestion cause web connectivity problems, and also reductions of the downloads speeds too..
Bell Telephone is always seeking news ways by hook or crook as well to make more money cause it undeniably still loses it’s dissatisfied customers faster than it can gain them.
The once invincible Bell Nortel offended the wrong parties and it’s stocks was last seen headed towards the garbage heap and many persons wonder if Bell is going that way next too. Bell’s false distortions, Smokescreens and Mirrors. Bell itself now is always lying for years has always told me it is someone else’s fault for the internet problem and not Bell’s. “Do note that my Bell internet services profile, download speeds varies, varied from 1 megs, 2 megs, 5 megs, 6 megs, 7 megs, depending on the weather, the day of the week, etc., and now all contrary to Bell’s promises, advertisement of a steady High speed system too, etc., or Bell’s past advertisement that ” Bell delivers reliable Internet access, assuring consumers that they can get on the Net when they want to and stay there as long as they need”…is also clearly a lie….” Bell’s advertised “Choice of consistent super fast speed” is also a lie for the speed undeniably was slow and varied and too often… Bell’s advertised “Best price” is also a lie.. and please all do still deal with Bell’s false capping of my bit torrent too.. on my unlimited download Bell account in Canada.”
“Bell for certainty cannot be trusted, it can only be trusted to lie, Bell along with many DSL ISP undeniably lied in their past Internet ADDS for many years about the advantages of the internet DSL over Cable too. “The speed advantage of DSL over cable is much higher”, ” DSL-based services results in the ability to guarantee the bandwidth provided by the high-speed DSL connection” ” Cable service providers usually don’t quote absolute performance numbers like the DSL vendors” In real fact Major Canadian DSL vendors like Bell never met their promised speed CONTINUOUSLY or reliably now too anyway and most of the time they were far short of it too.
There was, is a need for regulatory Government intervention of Bell, ISP providers practices, advertisements too. There has been a lot of evidence, allegations about Bell’s bad managerial practices, and it’s motives. It’s mostly been warranted..
Bell wrongfully sees itself as the sole judge of disputes in their contract obligations too. This sort of contract, where the subscriber is considered to agree by signing up for service rather than by active negotiation, is given extra scrutiny by the courts. Any wiggle room or ambiguity is usually resolved in favor of the consumer rather than the company.
Sadly AT&T for a start is not the only carrier that doesn’t have presently adequate existing bandwidth to support all of their customers, iPhone users using an “unlimited” data plan and that would now include Rogers and Bell? who are clearly already capping their existing customers and others to over come this serious shortcoming, and in spite of what they do all promise now they might have in the future I really rightfully do not believe them.
What started as a simple phone call by me in January 2007 to Bell tech help line to determine why my internet services were so slow and sluggish next had become a major farce, cover-up on the part of Bell Sympatico. I was next lied to for months as to the real reasons Bell they rather had offered me their poor internet services to me and to many others in my city for years now too.. and then Bell had even lied to me some more, had also breached their contractual obligations to me many times too, had allowed me even to be slandered, abused on the Bell customer forums now too.. and why? so that clearly greedy Bell can continue stay in business to make more money.. and so who really cares now about the customer’s good welfare in reality? now? What not Bell itself, not the CRTC, not the federal government, not our Prime Minister Stephen Harper, not the the federal Minister of Consumer Affairs, Jim Prentice.. not any provincial consumer affairs Minister, but only the citizens, the news media, and the NDP party care about the citizens good welfare really it seems. Not acceptable for sure too! http://thenonconformer.wordpress.com/2008/04/27/basic-contract-law/
Imagine that Bell has been in Business for many years and is still guilty now clearly of misleading advertisements, fraudulent and unacceptable business practices, not living up to their contractual obligations, as I now have PERSONALLY WITNESSED, EXPERIENCED and undeniably detailed to even Bell and many others many times too now . I Paid for a high speed unlimited download service but that is not what I got next. I got low internet speed at a high price. With Bell you have to check your actual delivered speeds , “internet download and upload speed test” cause Bell seems to change it to suit themselves.. ( Acanac Inc. http://www.acanac.ca , and do see their speed test ). BELL EXECUTIVES HAVE BEEN TOO CHEAP, AND STINGY TO SPEND THE NECESSARY MONEY TO DO THE MUCH NEEDY UPDATES TO BELL’S INTERNET WHICH DO LACK FULL CAPACITIES TO SERVICE ALL THE PRESENT CUSTOMERS, NEVER MIND ALL THE FUTURE ONES, SO THEY HAVE TO THROTTLE THEIR SERVICES
More and more, Bell, Sympatico Internet users are finding Web browsing a lot less fun these days for it took a little time to load the pages, there is continual internet connectivity problems for their Bell ISP provider is totally unreliable, dishonest, inadequate too. Bell has always had it’s spin doctors spin, lying..
Bell firstly has also not been transparency about it’s internet capping as well now.. Major Canadian DSL service providers commonly employ bandwidth / speed caps for residential customers. Bandwidth caps place an artificial limit on the maximum speed a customer can achieve by monitoring their individual traffic flow and throttling network packets .Providers concerned about the capacity limits of their network implement a cap so that they can accommodate more customers, and make more money and undeniably do not do this for the sole benefit of the consumer but mainly their own.
“Open access”, the ability of any citizen to chose their Internet service provider (ISP), access any content or service, and transmit any information desired, was the hallmark of the existing Internet. Keep the Internet free but regulate the ISPs. As the global Internet works rather well just the way it is: uncontrolled uploads and downloads, unregulated content, freedom of speech, and freely distributed. But if the CRTC tries to put one group in control of it, Like Bell it will inevitably become just another false channel for control and profit, in the same way that virtually the entire television media has become.
But I have said much of this before for many months now too already even that Bell will lie, divert the truth and basically try to say that the customers are all still stupid, and the customer’s own computer’(s) are at fault,, they are lacking sufficient processing power or memory, cache and they cannot keep pace with a high-speed Internet connection. Or the spyware, viruses on the computer when that rarely is the case now too for the slow internet speed,s but rather it is mainly due to Bell’s own faulty, and poorly maintained and poorly serviced equipment…
About sowing and reaping.. “Recession fallout hits BCE, Telus wireless results BCE ‘NOT IMMUNE’ TO ECONOMY “We’re not immune,” BCE Chief Executive George Cope said of the economy during a conference call with analysts. The company’s shares fell 62 Canadian cents to C$25.45.The company’s quarterly revenue edged lower to C$4.34 billion ($3.7 billion) from C$4.36 billion a year earlier. At Telus, revenue crawled higher to C$2.37 billion from C$2.35 billion.” Reuters – More miss information, lying corporate spin and what about news editors, news reporters using their own brain, research rather? doing the honest reporting? –
Bell has no one but itself to blame for it’s own downfall, about 40 percent of it’s own internet customers have complained about big bad Bell abusing them, lying to them, not keeping their contract agreement already. I have often told Bell in writing that would all happen now too on the net as well..
Bell like Loblow , Royal LePage merely reaps too what it sows.. it next fails to get repeat customers and much needed referrals as a direct result too..
Those too often liars in public relations, sales, marketing would also like you to believe just case something is old, established has a history behind it is is stable, reliable like the Mickey Mouse RCMP and Bell telephone Company now both rather known by many Canada wide for being liars, pretenders, abusers
Bell, Rogers, Videotron, Shaw, Telus all only care about one thing.. maximum profits.. motivated by maximum greed.. finding an excuse to charge the customer for more.. and that they have done with their regulating, capping… and no one cares about what the consumer thinks, the CRTC or the federal Conservatives as well included. This consumer price gouging perversity has got to stop. http://thenonconformer.wordpress.com/2009/08/15/crtc-is-clearly-in-bells-bad-pocket/
Bell is one of he biggest liar that I have personally dealt with too..
I had written 300 letters to Bell trying to get simple, straightforward satisfaction, appropriate payment, answers from them and of course they dishonestly refused to provide any answers.. all they Sasha Rollins, did eventually is double bill me and next cut of my internet for complaining too much to them.. real perverse people. Nevertheless I posted a full log for about 2 years on the net, too all of the major news editors, major politicians now too for all to read, and Bell undeniably now did not try to deny it too, as to how crooked they were and how poorly they had actually responded to their false breach of my internet contract too. I now do realize that I have been told many times now by Bell on the phone, on the net that my internet account matter now has been escalated to the Highest level at Bell, specially Bell executive care services, and that as usual I have been lied too. Bell should pay for internet throttling, Breach of contract too. Telus says Bell should pay for internet throttling dispute: Telus Corp. is supporting consumer groups and small service providers in seeking legal costs from Bell Canada Inc. in a dispute over the throttling of internet speeds. Telus had said it agrees with the Public Interest Advocacy Centre and the Canadian Association of Internet Providers, who say that because Bell started the whole argument over throttling, the company should be liable for all the costs whether it wins or loses the dispute. http://www.cbc.ca/technology/story/2008/09/19/tech-bell.html
Consumers have come together in Canada in a class action lawsuit against Bell Canada for the company’s practice of throttling traffic. There are two charges involved in the lawsuit. The first is for false advertising; the company had advertised the offer of a constant speed at all times which isn’t true if throttling is going on. And the second is for violating users’ privacy through the use of deep packet inspection. L’Union des Consommateurs and a Quebec consumer have launched a class action lawsuit against Bell Canada over its throttling practices. I find it ironic that Bell Sympatico is being sued about the same time they falsely cut of my internet services with a false excuse as well.
Bell Sympatico now even wanted an extra payment of 75 dollars if I do not return ASAP their high speed modem as soon as possible, conveniently forgetting that they themselves had wrongfully had breached my ISP contract, and also that they had falsely refused to refund me for an overcharge of an extra 55 dollars, to me for this high speed modem that I had never even requested from Bell Sympatico in the first place, and they too easily seem to forget that fact they Bell Sympatico had falsely also now tried 4 times to withdraw, steal my money from my bank account even during the time I as supposed to have free 6 months high speed unlimited internet as well. An agreement they too had falsely breached now too. Now Bell Sympatico’s executive care Sasha Rollins had complained to me in writing 3 times back that in the last 18 months I have written 280 letters of rightful complaints to Bell about their inadequate, pretentious, services, even their false breach of their contract obligations. Me I am even next still even rightfully complaining to Bell Sympatico now that I had even firstly to to write any of these 280 letters of complaints to Bell Sympatico, and I as a direct result do even rightfully still do demand full payment of 2500 dollars from Bell Sympatico NOW for all my wasted time in even having now to do so now as well, plus further payment for the many years I had paid for a high speed internet services but never got one from Bell Sympatico as well. And I rightfully still expect this rightful 2500 dollars payment to me now from Bell Sympatico ASAP AS WELL , and so also NEXT I too will demand an extra 250 dollars in payment if they do not pay me my 2500 dollars COMPENSATION as soon as possible. And so the Circus with Bell Sympatico continues..
MANY BUSINESSES STILL DO FAIL FIRSTLY BECAUSE OF THE POOR , NEGATIVE WAY THEY SEE, DO TREAT THE CUSTOMERS, AND THEIR EMPLOYEES AS WELL. So sooner or later they still tend to fail as a direct result, face cutbacks, downsizing, serious changes .. SECONDLY THEY USE A FALSE, POOR , NEGATIVE MANAGEMENT STYLE STILL
I heard firsthand one teenager saying to another teenager , “I cannot trust you, you lie to me all the time” and this next had made me reflect upon the reality that the average person lies 3 times in every ten minutes of conversation, and it also reminded me with my past years of undeniable dealing with Bell related to my internet download problems, they too had lied to me all the time, by not admitting the truth first that there was a problem, nor next honestly admitting the cause of the problem. It seems that spin doctoring, misleading, lying to others is a very major part of not just the lawyers, used car salesmen, but a regular part of the sales, advertising, corporate way of doing business with consumers these days Canada wide now as well.
When a business’s profitability is severely reducing, dropping, the top management often fails to admit the truth, the real reasons as to why, and they also tend to falsely among many other things
– lie some more
– raise their prices to try to try to increase their profitability, making themselves more uncompetitive
– cut back on customer services, clearly making matters even worse
– resort to costly, false, misleading advertisements again
– blame their employees , and have a high employee turnover, making matters worse
– blame other facts for their own management failures,
– really do not provide a positive, competitive service
– generally fail to replace all of the bad top executive, middle managers with good personnel
That includes Loblaw, Bell, GM, RCMP, Metro, pastors, governments, Real Estate firms, Car dealerships, Newspapers, TV stations, HOSPITALS, Grocery Chains stores, etc.,